Fishermen's Harbour Urban Resort

Photo gallery for Fishermen's Harbour Urban Resort

Primary image
Outdoor pool
Outdoor pool
Outdoor spa tub
Family Suite with Bunk Bed  | Balcony

Overview of Fishermen's Harbour Urban Resort

Fishermen's Harbour Urban Resort

4.5 star property
Luxury hotel with 1 outdoor pools, connected to a shopping centre, near Patong Beach

8.2/10 Very good

105 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
  • Refrigerator
Map
2/21 Siriraj Road, Patong, Phuket, 83150
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • Fitness centre
  • Children's pool
  • Spa tub
  • Swim-up bar
  • Room service
  • Business centre
For families
  • Children stay free
  • Children's pool
  • Children's club (free)
  • Rollaway/extra beds
  • Fridge
  • Television

Choose dates to view prices

About this area

What's nearby

  • On the boardwalk
  • Patong Beach - 13 min walk
  • Bangla Road - 22 min walk
  • Karon Beach - 42 min walk
  • Jungceylon Shopping Center - 8 min drive
  • Kata Beach - 18 min drive
  • Kamala Beach - 24 min drive
  • Kata Noi Beach - 19 min drive
  • Surin Beach - 34 min drive
  • Bang Tao Beach - 36 min drive
  • Nai Harn Beach - 36 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 68 min drive
  • Airport shuttle (surcharge)

About this property

Fishermen's Harbour Urban Resort

4.5-star luxury hotel near Patong Beach
You can look forward to a round-trip airport shuttle, a swim-up bar and a terrace at Fishermen's Harbour Urban Resort. For some rest and relaxation, visit the hot tub. Enjoy Thai cuisine and more at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with a swim-up bar
  • English breakfast (surcharge), tour/ticket information and a 24-hour front desk
  • A TV in the lobby, a porter/bellboy and a front desk safe
  • A lift, luggage storage and meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Fishermen's Harbour Urban Resort feature comforts, such as air conditioning and dressing gowns, as well as amenities, such as complimentary wireless Internet access and safes.
Other conveniences in all rooms include:
  • Rainfall showers, free toiletries and hairdryers
  • 42-inch LCD TVs with satellite channels
  • Wardrobes/cupboards, balconies and fridges

Languages

Chinese (Mandarin), English, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 390 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Swim-up bar
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay free
  • Free children's club
  • Children's pool

What to do

  • Beach nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Porter/bellhop

Facilities

  • 4 buildings/towers
  • Built in 2015
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness centre
  • An outdoor pool
  • Hot tub

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Grab bar near toilet

Languages

  • Chinese (Mandarin)
  • English
  • Thai

Room amenities

Be entertained

  • 42-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Dressing gowns and slippers

Sleep well

  • Blackout curtains
  • Turndown service
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually decorated

Freshen up

  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

The Harbor – This restaurant specialises in Thai cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • New Year's Eve (31 December) gala dinner per adult: THB 1900
  • New Year's Eve (31 December) gala dinner per child: THB 950 (from 1 to 10 years old)

Optional extras

  • English breakfast is offered for an extra charge of THB 500 for adults and THB 250 for children (approximately)
  • Airport shuttle service is offered for an extra charge of THB 1100 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for THB 1500.0 per night

Parking

  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) guidelines.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Fishermen's Harbour Urban Resort Patong
Fishermen's Harbour Urban Resort
Fishermen's Harbour Urban Patong
Fishermen's Harbour Urban
Fishermen's Harbour Urban
Fishermen's Harbour Urban Resort Hotel
Fishermen's Harbour Urban Resort Patong
Fishermen's Harbour Urban Resort SHA Plus
Fishermen's Harbour Urban Resort Hotel Patong
Fishermen's Harbour Urban Resort SHA Extra Plus

Frequently asked questions

Does Fishermen's Harbour Urban Resort offer free cancellation for a full refund?
Yes, Fishermen's Harbour Urban Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Fishermen's Harbour Urban Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Fishermen's Harbour Urban Resort?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Fishermen's Harbour Urban Resort?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Fishermen's Harbour Urban Resort?
Sorry, there's no on-site parking at Fishermen's Harbour Urban Resort.
Is an airport shuttle service offered by Fishermen's Harbour Urban Resort?
Yes, an airport shuttle is available. The charge is THB 1100 per vehicle one-way.
What are the check-in and check-out times at Fishermen's Harbour Urban Resort?
You can check in from 2:00 PM - midnight. Check-out time is noon. Contactless check-out is available.
What is there to do at Fishermen's Harbour Urban Resort and nearby?
Fishermen's Harbour Urban Resort has an outdoor pool and a hot tub, as well as a fitness centre.
Are there restaurants at or near Fishermen's Harbour Urban Resort?
Yes, there are 2 on-site restaurants, featuring Thai cuisine. Nearby restaurants include The Zula Phuket Turkish restaurant (3-min walk), Malin Plaza Market (3-min walk) and Coffee Mania (4-min walk).
Does Fishermen's Harbour Urban Resort have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Fishermen's Harbour Urban Resort like?
Fishermen's Harbour Urban Resort is located on the boardwalk, a short 20-minute walk from Jungceylon Shopping Center and 13 minutes' walk from Patong Beach.

Overall score and ratings

8.2

Very good

8.4/10

Cleanliness

8.3/10

Staff & service

8.3/10

Amenities

8.5/10

Property conditions & facilities

5.3/10

Eco-friendliness

2/10 Poor

This is not a 4.5 or 5 star hotel as they claim. 2.5 stars at most. It's pretty bad. The water pressure for the faucet was nonexistent, the power for my building went off like 3 times while I was there for various amounts of minutes each time. The hot water for my room didn't work for like half a day. They didn't clean my room every day and I had to call them manually. On the days they clean my room didn't they didn't bother putting new sheets (as the have states on the informational binder that is thier policy as the place card in the room) I had to walk down to the lobby hand my laundry (something you should not have to do in a 4 or 5 star hotel) and they didn't even have a laundry bag for you to use. They also used like the cheapest toliet paper they can buy, something you shouldn't see an a 4 or 5 star hotel. The full bed room I chose wasn't a real full bed it was 2 twin beds stuck together and did split apart as I like going into the middle of the bed like a normal person. This review is purely for my room, the rest of the other things were closed. Only thing else that was opened was the pool and breakfast and some lounge like rooms. Customer service is pretty bad too, except for the one guy who speaks fluent English. Overall if you are expecting a 4 or 5 star experience you won't get it. Don't bother considering this hotel. Take it out of your list, your memory and your being. It sucks don't go it's not worth your money go spend it somewhere better
Steven Jan, 13-night trip
Verified Expedia guest review

10/10 Exceptional

Great price and great location.
Fantastic deal and very clean and the staff are wonderful.
Martin, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The hotel is beautiful, staff helpful and rooms spacious. My only dislike was the breakfast which lacked variety.
4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

I stayed here with my wife for our honeymoon. All I can I say is this hotel is EXCEPTIONAL. The service by staff was amazing who go above and beyond to cater to our needs. We stayed at the Honeymoon Pool Suite which was excellent. Taxis are expensive in Patong but this hotel provides a free shuttle bus to Patong beach and Jungceylon Shopping Center which saved us a lot of money. Overall this hotel was exceptional and would highly recommend.
AlanSmitt, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

this property is really nice and clean and away from the hustle and noise of patong
6-night romance trip
Verified Expedia guest review

8/10 Very good

We had a honeymoon suite with our own pool. This made our experience very pleasing. The pool was occupied by a private pool party two of the five afternoons/nights that we stayed therefore use of the resort pool was limited.
7-night romance trip
Verified Expedia guest review

10/10 Exceptional

The hotel facilities are good. Great location, perfect hotel setting and excellent staff.
Jackson, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

8/10 Very good

Average
We chose the honeymoon suite with the private pool on our balcony, the room was ok, bed very hard though, and everything went damp with the air con on, pool was nice on our balcony but was a bit dirty, other than that it was nice. Breakfast in the hotel was awful and we paid 500thb per person for it.
Dale, 3-night romance trip
Verified Hotels.com guest review