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Royal Riverside Hoi An Hotel, Hoi An

4-star4 stars
40 Nguyen Du strHoi AnQuang NamVietnam

4-star resort with outdoor pool, near Chua Cau
  • Free WiFi and free parking
Superb9.0
Vibe
Awesome vibe
Service
Fantastic service
Breakfast
Tasty breakfast
Comfort
Rather comfortable
163See all 163 Hotels.com reviews
From 1,086 reviewsTripAdvisor Traveller Rating

Royal Riverside Hoi An Hotel, Hoi An

from $38
  • Deluxe Double or Twin Room, City View
  • Deluxe Double or Twin Room, Waterfront
  • Junior Suite, Waterfront
  • Junior Suite, River View
  • Deluxe Double Room, River View

At a glance

Key facts

Hotel size

  • This hotel has 45 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-out
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets stay free

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Train station pickup *

  • Cruise terminal shuttle *

  • Ferry terminal shuttle *

Parking

  • Free self parking (limited)

  • Free nearby parking

Offsite

  • Area shuttle *

  • Free beach shuttle

  • Shopping center shuttle *

  • Casino shuttle *

  • Theme park shuttle *
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Free beach shuttle
  • Outdoor pool
  • Pool sun loungers
  • Spa services on site
  • Spa treatment room(s)
  • Bicycle rentals on site
Working away
  • Business center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2014
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Television in common areas

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Egyptian-cotton sheets
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Royal Riverside Hoi An Hotel, Hoi An’s small print

Also known as

  • Royal Riverside Hoi Hotel
  • Royal Riverside Hoi

Policies

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool or spa tub without adult supervision.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for VND 570000.0 per day

Babysitting/childcare is available for an extra charge

Area shuttle service to the casino, shopping center, and theme park is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Royal Riverside Hoi An Hotel, Hoi An

Top spots nearby

Recommended by this property

  • Song Hoai Square (5-minute walk)
  • Chua Cau (8-minute walk)
  • Hoi An Ancient Town (8-minute walk)
  • Tra Que Vegetable Village (35-minute walk)

Getting around

  • Da Nang (DAD-Da Nang Intl.) - 45 min drive
  • Free self parking
  • Free parking nearby
  • Limited parking
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Ferry terminal shuttle
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free beach shuttle
  • Casino shuttle (surcharge)
  • Theme park shuttle (surcharge)

Recent reviews

Superb 9.0 From 163 reviews

Royal Riverside Hoi An Hotel, Hoi An
Exceptional10.0
Perfect hotel
Incredible location, hotel and staff.
Nick, us4 night trip
Royal Riverside Hoi An Hotel, Hoi An
Exceptional10.0
Great location and even better staff!
My boyfriend and I had a great stay at the Royal Riverside for two nights. The hotel itself is great- the location is amazing (about a 15 min walk to Old Town) and is right by the river. They offer a pick up service from the airport (about 45 mins away) which made it very convenient. The hotel also offers bikes on a first come first serve basis for free or you can even rent a scooter for the day at a very reasonable price. The free breakfast was also nice and convenient for us to fill our stomachs with a little something before heading out. The room was very clean and spacious. However, the best thing about this hotel was the staff- they were SO nice and SO helpful. Phong checked us in and always checked in with us whenever we saw her to make sure things were going well. She even gave us recommendations for food and restaurants to try. We also had a few other of the staff offer recommendations (even at our next stop in Vietnam, Da Nang!) and would small talk with us all the time. Definitely recommend this hotel and would love to go back again :)
Lauren, us2 night trip
Royal Riverside Hoi An Hotel, Hoi An
Exceptional10.0
Good to stay
Small but nice hotel. Can walk in an distance to the night market. Room is clean and spacious . I love the decoration of restaurant. Good price to stay. Front desk is very nice and helpful.
John, us1 night family trip
Royal Riverside Hoi An Hotel, Hoi An
Fair4.0
Very Disappointing Experience
I booked at this hotel because of the previous positive reviews, but unfortunately, I had a very negative experience. The booking clearly promised a "194-sq-foot (18-sq-meter) room with city views". When I arrived, I was placed in a cramped, windowless room barely larger than a queen bed that stank of cleaning fluid. When I brought this to the hotel's attention, they made an excuse, saying "we don't have a room like the one you booked" (as if this was my problem to fix!). The hotel should have immediately offered to refund my money or move me to a different hotel when I walked in the door, but they clearly just hoped I wouldn't notice or wouldn't care. They said I could not be moved to a different room that night because one was not available, and I had to argue quite vigorously to even get them to move me to an appropriate room for the following three nights. I also had to argue to get a very small refund on the prepaid room of just a few dollars, but the manager (Philip) said "the secretary already took all of the money for the day." I find it very hard to believe that a medium-sized hotel doesn't even have a few dollars on hand, and I certainly felt like I was being treated like an idiot, wit the manager hoping I would just forget about his promise. Overall, very disappointed in my stay. I felt very disrespected by management and would not recommend this hotel to anyone.
A Traveler, us3 night trip
Royal Riverside Hoi An Hotel, Hoi An
Exceptional10.0
10 min walk to hub. Nice hotel.
This hotel was wonderful. Great service with airport transfer not costing too much. Its about 50 min from airport. The hotel is about a 10 min walk into the hub where restaurants etc are. HoiAn is a beautiful place. The rooms are spacious and comfy. Bikes available to peddle around. Hoian is a great place to have suits and dresses made. Beware of hotels recommending tailors... Bebe tailors are the most expensive at $50 US a shirt. I had a dress made by a street side tailor foe a third of the cost i was quoted at Bebe. .. And it was perfect. This was a lovely hotel. Nice pool and sufficient breakfast included.
Julieanne, us2 night romance trip

See all reviews

Royal Riverside Hoi An Hotel, Hoi An

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