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All properties in Cuenca, Azuay, Ecuador
1 room, 2 adults

Santa Lucia House - Forum

4-star4 stars
Antonio Borrero 10-91 y Mariscal Lamar, Cuenca, Azuay, 010150, Ecuador

Upscale hotel in Downtown Cuenca with bar/lounge
  • Free self-serve breakfast, free WiFi, and free parking
  • Collect stampsYou can collect Hotels.com® Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Staff was exceedingly accomodating. Very clean and comfortable. No negativesNov 29, 2020
  • It’s was not one English channel on the tv in our room, Miss cnn or bbc in English😉Feb 11, 2020

Santa Lucia House - Forum

from $41
  • Studio Suite
  • Single Room, 1 Queen Bed
  • Double Room
  • Twin Room
  • Economy Double Room

What’s around Santa Lucia House - Forum

Landmarks

  • In Downtown Cuenca
  • Plaza Rotary Market - 2 min walk
  • Civic Plaza - 3 min walk
  • Esqueletologia Museum - 3 min walk
  • Calderon Park - 5 min walk
  • Church of Santo Domingo - 6 min walk
  • New Cathedral of Cuenca - 6 min walk
  • Convent of the Assumption - 7 min walk

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 14 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 12 rooms

Arriving/leaving

  • Check-in time 2:00 PM-10 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

  • Free 24-hour offsite parking nearby

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Free self-serve breakfast daily
  • Bar/lounge
Working away
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Safe-deposit box at front desk
Accessibility
  • In-room accessibility
Languages Spoken
  • English
  • Spanish

In the room

Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator (on request)
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Santa Lucia House - Forum’s small print

Also known as

  • FORUM Hotel Cuenca
  • FORUM Hotel
  • Santa Lucia House Forum Cuenca
  • Santa Lucia House - Forum Hotel
  • Santa Lucia House - Forum Cuenca
  • Santa Lucia House - Forum Hotel Cuenca
  • FORUM Cuenca

Policies

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Optional extras

Airport shuttle service is offered for an extra charge of USD 24 per vehicle (roundtrip)

Airport shuttle service for children costs USD 0

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Santa Lucia House - Forum

  • Does Santa Lucia House - Forum offer free cancellation for a full refund?
    Yes, Santa Lucia House - Forum does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Santa Lucia House - Forum?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Santa Lucia House - Forum?
    Yes, there's free self parking.
  • Are pets allowed at Santa Lucia House - Forum?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Santa Lucia House - Forum?
    You can check in from 2:00 PM - 10 PM. Check-out time is noon. Contactless check-out is available.
  • Are there restaurants at or near Santa Lucia House - Forum?
    Yes. Nearby restaurants include Guajibamba (3-min walk), Picantes de Leo (4-min walk), and La Fornace (4-min walk).
  • Is airport shuttle service offered by Santa Lucia House - Forum?
    Yes, an airport shuttle is available. The charge is USD 24 per vehicle roundtrip.

Recent reviews

Superb 9.2 From 49 reviews

Exceptional 10.0
Great!
Excellent Service. Beautiful property. Great value. Best location in town.
Matthew, us2 night trip
Exceptional 10.0
Centrally located and smells amazing
I enjoyed our stay at Santa Lucia House- forum. Centrally located, clean, and I loved the smell of fresh flowers every morning.
Eden, us1 night trip
Exceptional 10.0
Superb location, easy to walk anywhere in old town. The people working at the Forum hotel were incredibly gracious, friendly and helpful. The building is beautiful and charming.
Ch, us4 night romance trip
Exceptional 10.0
Extremely clean and superb breakfast! Located walking distance to bus station.
Bogdan, us3 night trip
Exceptional 10.0
Great place, very good location , excellent breakfast but what made the difference was the people that work at the hotel : they make you feel at home and that is priceless.
r.santalucia, us2 night family trip
Exceptional 10.0
The only thing that we didn’t like was that our room did not have a working safe. But we asked the front desk to store our valuables in their safe. Everything else was excellent. I would stay here again.
us3 night romance trip
Exceptional 10.0
The warmth of all the staff and especially the German gentleman. He made us feel very welcome.
TerryBaker, us4 night business trip
Exceptional 10.0
Location of this hotel couldn't be better for walking around in the old part of the city. Great restaurants nearby, sightseeing and museums within walking distance. Hotel is more beautiful than photos can depict. It is a wonderfully restored/adapted old residence. Staff was very helpful. We were there, unfortunately, during recent protest to government fuel price manipulations. Hotel was closing due to protests. Owner was especially helpful with information and advice for our early departure. We were not charged for days booked not used, which was appreciated.
danette, us11 night romance trip
Exceptional 10.0
Well located, central location, comfortable and quiet rooms, great service.
us6 night romance trip
Very Good 8.0
The Forum is a very peaceful place to stay. The staff were extremely helpful and very nice people. I recommend this hotel to anyone who visits the charming city of Cuenca.
us3 night business trip

Santa Lucia House - Forum