8/10 Very Good
Jun 8, 2023
Frustrating check in after 6pm
Nice accommodation but check in procedure after 6pm needs refining. Standing outside after a long flight for half an hour trying to verify identity via phone photos and being unable to open key safe was not ideal. Then a grumpy woman came down to open it and said ‘see’! as she opened it easily.
Lisa, 1-night trip
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