Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Catemaco, Veracruz, Mexico
1 room, 2 adults

Hotel Playa Cristal

3-star3 stars
Great for families

Good to know

  • Cribs/infant beds (surcharge)
  • Dry cleaning/laundry service
  • Free WiFi
  • Laundry facilities
Madero No. 73-A, Col. centro, Catemaco, VER, 95870, Mexico

3-star hotel in Catemaco with outdoor pool and restaurant
  • Free WiFi
  • Great for families

    Good to know

    • Cribs/infant beds (surcharge)
    • Dry cleaning/laundry service
    • Free WiFi
    • Laundry facilities
  • Collect stampsYou can collect® Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Amazingly, it was raining cats and doges despite the fact that this is said to be the dry…Jan 25, 2018
  • We have stayed a few times at this location. Easy check in/out, staff is very friendly,…Nov 20, 2019

Hotel Playa Cristal

from $32
  • Double Room

What’s around Hotel Playa Cristal


  • Laguna Catemaco - 2 min walk
  • Carmen Basilica - 10 min walk
  • Los Tuxtlas Biosphere Reserve - 26 min walk
  • Nanciyaga Ecological Reserve - 4.8 mi / 7.8 km
  • Salto de Eyipantla Waterfalls - 10.9 mi / 17.5 km
  • Sontecomapan Lagoon - 11.8 mi / 19 km
  • Poza Reyna Lagoon - 16.6 mi / 26.7 km

Getting around

  • Minatitlan, Veracruz (MTT-Coatzacoalcos National) - 112 min drive

At a glance

Key facts

Hotel size

  • This hotel has 33 rooms


  • Check-in time 3:00 PM-6:00 PM
  • Check-out time is 1 PM

Restrictions related to your trip

  • Mexico may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • No onsite parking

  • Onsite parking includes off-street options

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Pool umbrellas
Working away
  • Business center
  • One meeting room
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • Plasma TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features


Tierra de Tucanes - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Hotel Playa Cristal’s small print

Also known as

  • Hotel Playa Cristal Catemaco
  • Hotel Playa Cristal
  • Playa Cristal Catemaco
  • Playa Cristal
  • Hotel Playa Cristal Catemaco, Mexico - Veracruz
  • Hotel Playa Cristal Hotel
  • Hotel Playa Cristal Catemaco
  • Hotel Playa Cristal Hotel Catemaco


This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property accepts credit cards, debit cards, and cash.

Optional extras

Rollaway beds are available for MXN 200 per night

Cooked-to-order breakfast is offered for an extra charge of MXN 98 for adults and MXN 98 for children (approximately)

Cribs/Infant beds are available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Playa Cristal

  • Does Hotel Playa Cristal offer free cancellation for a full refund?
    Yes, Hotel Playa Cristal does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Playa Cristal?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Playa Cristal?
    Sorry, there's no onsite parking at Hotel Playa Cristal.
  • Is there a pool at Hotel Playa Cristal?
    Yes, there's an outdoor pool.
  • Are pets allowed at Hotel Playa Cristal?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Hotel Playa Cristal?
    You can check in from 3 PM - 6:00 PM. Check-out time is 1 PM.
  • Are there restaurants at or near Hotel Playa Cristal?
    Yes, Tierra de Tucanes offers Mexican cuisine. Nearby restaurants include Cafe Oro De Los Tuxtlas (7-min walk), Loncheria Mingo (9-min walk), and Restaurante La Ola (9-min walk).

Recent reviews

Fabulous 8.8 From 20 reviews

Exceptional 10.0
Recomendado 100%
Excelente, muchas felicidades
Arturo, mx6 night family trip
Very Good 8.0
Falta variedad en menu de alimentos y bebidas, no tienen lo que dicen en la carta
mx1 night romance trip
Good 6.0
Le pico una chinche a nuestro hijo y presento reacción alergica.
Cruz, mx2 night family trip
Very Good 8.0
En la zona es sin duda de lo mejor puedes encontrar, cuenta con estacionamiento, alberca, aire acondicionado en las habitaciones. En general, una estancia cómoda y limpia. En el área de alberca y otras zonas comunes la gente es muy ruidosa y les sugiero colocar un par de carteles para que los huéspedes respeten el descanso de los demás, algunos como van en grupo hasta bocinas llevan
mx2 night romance trip
Exceptional 10.0
Sus instalaciones y su ubicacion cerca del centro de catemaco y de la laguna excelente!!😉
mx2 night romance trip
Exceptional 10.0
El hotel es muy bonito. La limpieza excelente al igual que la atención
mx1 night trip
Very Good 8.0
En general todo muy bien, el servicio de comida requiere mejor atención
mx3 night trip
Exceptional 10.0
Hotel frente a embarcadero
Excelente servicio de todo el personal, muy amables y siempre dispuestos a ayudar. Cuartos muy limpios y cómodos. El desayuno normal y a precios razonables. Estacionamiento privado que brinda seguridad. Alberca limpia y hermoso jardín. Muy recomendable.
Sara, mx1 night trip
Exceptional 10.0
JORGE, mx2 night trip
Very Good 8.0
Buena experiencia
El hotel es limpio, cómodo, amplio y con una buena ubicación. El personal también con un trato agradable. El único detalle es que el precio se elevó un poco según por huésped extra, íbamos 4 personas y la habitación era para 4 personas, aunque intentaron explicarnos le echaron la bolita a expedia pero al final no se entiende por qué el cargo por persona adicional.
mx2 night trip

Hotel Playa Cristal