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1 room, 2 adults

The Palmy Hotel & Spa, Hanoi

3.5-star3.5 stars
Great for familiesThis property has good facilities for families.
4A-4B Bao Khanh, Hoan Kiem District, Hanoi, 10000, Vietnam

Lakefront hotel with full-service spa, connected to a shopping center, near Thang Long Water Puppet Theatre
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 439 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

  • Nice friendly hotel in a great location, attentive staff and nice rooms. Restaurant could…Aug 10, 2019
  • The staff were very friendly and helpful during my stay.May 9, 2019

The Palmy Hotel & Spa, Hanoi

from $54
  • Classic Double or Twin Room
  • Studio Double or Twin Room
  • Premium Double Room
  • Junior Suite

What’s around The Palmy Hotel & Spa, Hanoi

Landmarks

  • In Hoan Kiem
  • Thang Long Water Puppet Theatre - 5 min walk
  • Hoan Kiem Lake - 12 min walk
  • Hanoi Old City Gate - 12 min walk
  • Hanoi Opera House - 15 min walk
  • Temple of Literature - 25 min walk
  • Ho Chi Minh Mausoleum - 28 min walk
  • St. Joseph's Cathedral - 5 min walk

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 41 min drive
  • Hanoi Long Bien Station - 16 min walk
  • Hanoi Railway Station - 20 min walk
  • Hanoi Gia Lam Station - 20 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 55 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 16

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station pick-up *

Parking

  • Valet parking (limited) *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Full-service spa
Working away
  • Business center
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
Languages Spoken
  • Chinese
  • Dutch
  • English
  • French
  • Vietnamese

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Slippers
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch LCD TV
  • Cable TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Dining

Palmy Hotel SpaRestaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

The Palmy Hotel & Spa, Hanoi’s small print

Also known as

  • Palmy Hotel Hanoi
  • Palmy Hotel
  • Palmy Hanoi
  • The Palmy Hotel & Spa Hotel
  • The Palmy Hotel & Spa Hanoi
  • The Palmy Hotel & Spa Hotel Hanoi

Policies

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Self parking costs USD 5 per day

Valet parking costs USD 10 per night

Rollaway beds are available for USD 20.0 per day

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 23 per vehicle (one-way)

Train station pick-up service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.2 From 104 reviews

Exceptional 10.0
This hotel is super cute, the staff was extremely nice and helpful, the hotel is location is perfect! the room was very nice and the breakfast was really good too!
lizeth g, us1 night trip with friends
Exceptional 10.0
Favorite spot in Hanoi.
Great location and excellent staff. Restaurant has improved since last year. will return.
VINCENT, us1 night trip
Exceptional 10.0
Great room and wonderful friendly people.
claudia, us1 night trip with friends
Very Good 8.0
Good value for money
The hotel is well-located close to the lake and shops & restaurants. It’s a comfortable place to stay for a few nights when exploring Hanoi.
Petteri, us1 night trip with friends
Very Good 8.0
Great except no windows
Excellent in many ways. But only if you only want to sleep there because my room had no windows
Suni, us2 night trip

The Palmy Hotel & Spa, Hanoi

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