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1 room, 2 adults

Splendora Hotel, Hanoi

3-star3 stars
Great for familiesThis property has good facilities for families.
No.62 Ngo Huyen street, Hoan Kiem District, Hanoi, 10000, Vietnam

3-star hotel with restaurant, near Hoan Kiem Lake
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 1,053 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Room
Room is all right

Splendora Hotel, Hanoi

from $27
  • Deluxe Single Room
  • Deluxe Double Room
  • Family Room
  • Honeymoon Suite
  • Deluxe Twin Room
  • Junior Suite
  • Basic Double Room, 1 Queen Bed, No Windows, Corner

What’s around Splendora Hotel, Hanoi

Landmarks

  • In Hoan Kiem
  • Hoan Kiem Lake - 7 min walk
  • Thang Long Water Puppet Theatre - 10 min walk
  • Hanoi Opera House - 15 min walk
  • Hanoi Old City Gate - 15 min walk
  • Temple of Literature - 22 min walk
  • Ho Chi Minh Mausoleum - 26 min walk
  • St. Joseph's Cathedral - 1 min walk

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 24 min drive
  • Hanoi Railway Station - 17 min walk
  • Hanoi Long Bien Station - 18 min walk
  • Hanoi Gia Lam Station - 6 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 25 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is 11:30 AM
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 15

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station pick-up

Parking

  • No parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Spa services on site
  • Spa treatment room(s)
Working away
  • Conference space
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2014
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Wheelchair accessible path of travel
Languages Spoken
  • English
  • Vietnamese

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Essence - This restaurant serves breakfast only.

Splendora Hotel, Hanoi’s small print

Also known as

  • Splendora Hotel Hanoi
  • Splendora Hotel
  • Splendora Hanoi
  • Splendora Hotel Hotel
  • Splendora Hotel Hanoi
  • Splendora Hotel Hotel Hanoi

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 10.0 per night

Buffet breakfast is offered for an extra charge of USD 5 for adults and USD 5 for children (approximately)

Cribs/Infant beds are available for USD 10.0 per night

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 18 per vehicle (one way)

Train station pick-up service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Exceptional 9.6 From 566 reviews

Very Good 8.0
Splendora was splendid!
Easily the nicest place on the block! The location is a bit tricky to find, it’s in an alley (no cars but be prepared to duck out of the way of motorbikes. This goes for all of Vietnam!) the staff is absolutely fantastic! Extremely friendly, warm and genuinely interested in providing a great experience.
JA, us4 night trip
Fair 4.0
Disappointing
Room was cramped, smaller than advertised. View was onto a brick wall two feet away. Bars on the window made it a total fire hazard. Construction noise on the building next door began early in the morning, with a man sitting two feet from my bathroom window banging away. Wifi did not work. Our other room option was even smaller, with no room for any nightstands and also had bars on the window. We had booked five nights but stayed only two. Management offered us a refund if we chose to leave and arranged to have the money credited back to us. Very disappointing stay but we did appreciate the helpful management.
usRomance trip
Very Good 8.0
Hanoi
Maria, usOther trip
Exceptional 10.0
Best service ever
Overall, this is a great hotel. The room is large by Asian standards and there is plenty of storage space plus a safe and a refrigerator. The Wi-Fi is reliable and fast enough for high-quality Skyping to America. The lighting is more than adequate and the air conditioner is powerful. The shower is large, and you always have plenty of hot water for a long shower. The breakfast is excellent, with a large selection for a continental breakfast, and they will make an American or English breakfast to order for free although, as is usually the case in Asia, the eggs aren't quite like you get at home. The location is great, within easy walking distance to all the attractions and good restaurants. The truly outstanding thing about this hotel, though, is the excellent service. After my first night I was asked by several different employees if I was completely satisfied and if there was anything they could do to improve my experience. Minh at the reception desk deserves special mention. She speaks very good English, and she had a friendly greeting every morning and when I came back at the end of the day. She helped me with really good restaurant recommendations that were not touristy or expensive but really showcased the local food. Like all the staff, she was not pushy, just helpful.If you want to experience all the great things about Hanoi with a comfortable home base and a staff that helps you to avoid the hassles, The Splendora is the place to be.
Dennis, us4 night trip
Very Good 8.0
Good hotel, not the best part of town.
the room was basic and dated. for a twin room the bathroom doesnt have an enclosed shower which is odd. hot water is great no problem there.This is in the middle of old town and off a side street, so its in the absolute middle of insanity, including a guy with 5 roosters right across the street that make sure you know what time it is.Breakfast is downstairs and is decent, which the caveat that they have no a/c down there. Beds were okay, firm, but they got the job done. The third day we had a suite which included a laptop and a table with chairs and a fully enclosed shower, much better room. Wifi is free like most places and worked well. Its about 3 blocks or so from the lake.The staff is first class, some of the nicest people i've met and that is what sets this hotel apart from other cheaper options around. Overall, I'd probably choose a hotel in another part of town that is less likely to be killed crossing the road by over zealous motorbikes if i came back to hanoi.
tim, us2 night trip with friends

Splendora Hotel, Hanoi

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