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Hotel Real del Sur - In Mexico City (Coyoacan)

Photo gallery for Hotel Real del Sur - In Mexico City (Coyoacan)

Lobby
Premium Suite | In-room safe, desk, iron/ironing board, free WiFi
Executive Room | In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
TV, pay-per-view films

Overview of Hotel Real del Sur - In Mexico City (Coyoacan)

Hotel Real del Sur - In Mexico City (Coyoacan)

3.0 star property
City centre aparthotel with spa

7.2/10 Good

471 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Restaurant
  • Bar
Map
Av. División del Norte, Coyoacan, Mexico City, 3640

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About this property

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Late check-in subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • No pets or service animals allowed

Property amenities

Pool/Spa

  • Sauna
  • Steam room
  • Full-service spa
  • Massages
  • Manicures and pedicures
  • Facials
  • Body treatments

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site

Dining

  • Buffet breakfast available for a fee daily
  • 24-hour room service

Bedrooms

  • Alarm clock

Bathrooms

  • Shower
  • Free toiletries

Entertainment

  • TV with cable/satellite service
  • Pay films

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible
  • Wheel-chair doorways
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Phone
  • Luggage storage
  • Safe at front desk
  • Iron/ironing board (on request)
  • Reception hall
  • Wedding services
  • 24-hour front desk

Location highlights

  • Near a metro station
  • In the city centre

Safety features

  • Fire extinguisher
  • First aid kit
  • Smoke detector
  • Window guards

Special features

Spa

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna and a steam room. The spa is open daily.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a first aid kit and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Real Sur Mexico City
Hotel Real Sur
Real Sur Mexico City
Real Sur
Hotel Real del Sur
Hotel Real del Sur In Mexico City (Coyoacan)
Hotel Real del Sur - In Mexico City (Coyoacan) Aparthotel
Hotel Real del Sur - In Mexico City (Coyoacan) Mexico City

Overall score and ratings

7.2

Good

7.5/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.7/10

Property conditions & facilities

8.0/10

Eco-friendliness

4/10 Fair

Jose, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful stay at this great hotel. Staff was friendly and helpful. Restaurant was great and room was comfortable.
Lisa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Keeping rooms clean A
Abraham, 11-night trip
Verified Travelocity guest review

4/10 Fair

Needs an upgrade, carpet and furniture looks from the 80s.. The windows are not blocking the sound from outside and you can hear everything that is happening on the street.
Jorge, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Victor, 6-night trip
Verified Hotels.com guest review

2/10 Poor

Like nothing. The property is old and looks it once on sit. Have to call front desk more than once for anything. I have been to hotels all over the world and this is the only hotel that has charged me for Ice. Also asked for am iron and had to give the 500 pesos as a deposit, they have my CC number
Ricardo D, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Excelente attention from the staff, property it’s very old but rooms are clean and the a/c works perfectly. Thank you
Francisco, 1-night trip
Verified Expedia guest review

8/10 Very good

I would suggest to change shower heads since they waste too much water
Maria, 2-night trip
Verified Expedia guest review

8/10 Very good

Service was kind and room was clean and in good condition
Maria, 1-night trip
Verified Expedia guest review

6/10 Good

Jose, 4-night trip
Verified Hotels.com guest review