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1 room, 2 adults

The Paul Hotel NYC-Chelsea, Ascend Hotel Collection

4-star4 stars
32 West 29th Street, New York, NY, 10001, United States of America

4-star hotel with 2 bars/lounges, near Empire State Building
  • Free WiFi
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Restrictions related to your trip

New York may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Very small hotel but cute. Couldn’t really sleep in as there was a lot of noises in the…Feb 14, 2021
  • I couldn’t sleep. I was told that there was a wrong complain but I was sleeping so I don’…Feb 13, 2021

The Paul Hotel NYC-Chelsea, Ascend Hotel Collection

from $74
  • Water Tower Double Empire Double
  • Queen Mod Empire Queen
  • Manhattan King Empire King
  • Twin Room Bunk Bed
  • Suite, 1 King Bed, Accessible, Non Smoking

What’s around The Paul Hotel NYC-Chelsea, Ascend Hotel Collection

Landmarks

  • In Midtown
  • Empire State Building - 7 min walk
  • Times Square - 14 min walk
  • Union Square Park - 16 min walk
  • New York University - 25 min walk

Getting around

  • LaGuardia Airport (LGA) - 26 min drive
  • John F. Kennedy International Airport (JFK) - 37 min drive
  • Liberty Intl. Airport (EWR) - 33 min drive
  • New York, NY (NYS-Skyports Seaplane Base) - 9 min drive
  • Teterboro, NJ (TEB) - 16 min drive
  • Linden, NJ (LDJ) - 26 min drive
  • New York W 32nd St. Station - 4 min walk
  • New York 23rd St. Station - 7 min walk
  • New York Penn Station - 10 min walk
  • 28 St. Station (Broadway) - 2 min walk
  • 28 St. Station (7th Av.) - 5 min walk
  • 34 St. Station (Herald Square) - 6 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 122 rooms
  • This hotel is arranged over 22 floors

Arriving/leaving

  • Check-in time 3:00 PM-11 PM
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • New York may have travel restrictions in place, including self-quarantine, due to COVID-19.
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite self parking (USD 45.00 per day)

  • Height restrictions apply for onsite parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • To-go breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Bicycle rentals nearby
  • Free use of nearby fitness center
Working away
  • 24-hour business center
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2014
  • Elevator
  • ATM/banking
  • Rooftop terrace
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Closed-captioned TV
Languages Spoken
  • English
  • French
  • Hindi
  • Italian
  • Russian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
  • MP3 docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

The Paul Hotel NYC-Chelsea, Ascend Hotel Collection’s small print

Also known as

  • Paul Hotel New York
  • Paul Hotel NYC-Chelsea New York
  • Paul NYC-Chelsea New York
  • Paul Hotel
  • Paul Hotel NYC-Chelsea
  • Paul NYC-Chelsea
  • The Paul Hotel NYC-Chelsea, Ascend Hotel Collection Hotel
  • The Paul Hotel NYC-Chelsea, Ascend Hotel Collection New York
  • The Paul Hotel NYC Chelsea an Ascend Hotel Collection Member
  • The Paul an Ascend Hotel Collection Member

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

Deposit: USD 150.00 per stay

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge of USD 150.00 (subject to availability)

Self parking costs USD 45.00 per day

To-go breakfast is offered for an extra charge of USD 7.95 for adults and USD 795 for children (approximately)

Airport shuttle service is offered for an extra charge of USD 22.00 per person (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Paul Hotel NYC-Chelsea, Ascend Hotel Collection

  • Does The Paul Hotel NYC-Chelsea, Ascend Hotel Collection offer free cancellation for a full refund?
    Yes, The Paul Hotel NYC-Chelsea, Ascend Hotel Collection does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at The Paul Hotel NYC-Chelsea, Ascend Hotel Collection?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at The Paul Hotel NYC-Chelsea, Ascend Hotel Collection?
    Yes. Self parking costs USD 45.00 per day.
  • Are pets allowed at The Paul Hotel NYC-Chelsea, Ascend Hotel Collection?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at The Paul Hotel NYC-Chelsea, Ascend Hotel Collection?
    You can check in from 3:00 PM - 11 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of USD 150.00 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near The Paul Hotel NYC-Chelsea, Ascend Hotel Collection?
    Yes, there's an onsite restaurant. Nearby restaurants include O'Reilly's Pub (3-min walk), Pondicheri (3-min walk), and Vin Sur Vingt (3-min walk).
  • Is airport shuttle service offered by The Paul Hotel NYC-Chelsea, Ascend Hotel Collection?
    Yes, an airport shuttle is available. The charge is USD 22.00 per person one way.
  • Is there an onsite casino at The Paul Hotel NYC-Chelsea, Ascend Hotel Collection?
    No, this hotel doesn't have a casino, but Resorts World Casino (19-min drive) is nearby.
  • What is there to do at The Paul Hotel NYC-Chelsea, Ascend Hotel Collection and nearby?
    Have fun during the warmer months with activities nearby such as cycling. Enjoy amenities like 2 bars and a fitness center.

Recent reviews

Good 7.6 From 651 reviews

Fair 4.0
If you like a warm room and shower don’t stay here
Room was not clean, anyone can go into the building and any floor, no phones in rooms so you have to go down for issues, water heat was irradic, shower caulking failed and water flooded the floor every time we showered, heat had to be on 80° to work at all and even them room was frigid. We refused service due to their clear lack of COVID precautions.
Sydney, us4 night business trip
Poor 2.0
Not all guests are treated equally. Prejudice
I’ll check in hotel representative was short and rude when viewing my reservation. I was uncomfortable at checkin & general manager had to approve reservation. This was done in front of other guests and made me feel embarrassed. I registered two adults for a reservation and was only given one key. When I ask for a second key hotel representative gave me an attitude. I asked for early check-in she told me will be $35 yeah I was charged $40. The room was extremely small and comfortable blankets with dirty floor was dirty not one toilet roll When I called and asked about continental breakfast which was included hotel staff was very rude cynical and made me feel unwanted. As a paying customer that has stayed here multiple times in the past I feel this is not acceptable. It shows a certain level of prejudice And unprofessionalism on behalf of the hotel staff. I feel a certain type of training should be given so that all customers I made to feel the same. I will no longer be staying at this hotel and will let others know that the level of hospitality and professionalism is extremely unsatisfactorily and and a major disappointment. I asked for housekeeping and was rudely and abruptly denied. This made me stay in a messy room and I couldn’t walk without sneakers on.
Hassan, us1 night trip with friends
Good 6.0
Overall nice hotel
For the most part, the location is perfect (around corner from R and W train), blocks away from Hearld Square. What I will tell you is be really careful and check your statements. Before checking in, I have a $76.05 hold on my card, once I checked-in, then I had the price of the hotel room as well. No one could tell me why the hold was there. Also when arrived, only one roll of toilet paper (not even a full roll) in the room. had to go downstairs to get a roll
Maurice, us2 night trip
Fair 4.0
hair on sheets and smelled like people were doing drugs
Miguel, us3 night trip
Very Good 8.0
Fantastic location
Great location. Room was small but clean. The only downside was very loud construction at the building directly next door starting at 4am on weekdays. For location and price would stay again though.
Olivia, us2 night trip
Good 6.0
TV kept shutting off ever 20 minutes and we’d have to get up to unplug it then plug it back in. We were told that checkout was 12 pm and we were rushed to leave our from as early as 10 am ( we still took our time and right before 12 it was just an annoyance to be hounded down to leave when you paid so much money). The male staff at the front desk was very nice and respectful but the lady was very rude. On a positive note the room looked nice and we were offered room service everyday.
Krissy, us3 night romance trip
Poor 2.0
Terrible
We originally thought based on the pictures that the room would be colorful and more spacious but when we got there it was small and dark. We requested the lake view and instead were facing buildings and it wasn't pleasant to look outside. Additioanlly, the plumbing was noisy and kept banging all night and in the morning we were woken up by loud construction. We did not enjoy our stay and were not happy with this hotel experience.
us1 night trip
Good 6.0
The room itself was clean but 1) no overhead lighting. Even the light next to the bed was very dim so i needed to read my book/work on my laptop in the bathroom 2) no microwave or hot water anywhere. I couldn’t heat up my food or even eat instant ramen even when i asked the lobby. If I had known that I wouldn’t have access to boiled water, I would’ve paid extra and stayed at a different hotel. Spent so much more on ubereats than I expected Otherwise the bed was comfy and the bathroom was clean.
us2 night business trip
Exceptional 10.0
Great room n staff
Hassan, us1 night trip
Good 6.0
liked nothing
nothing, us3 night romance trip

The Paul Hotel NYC-Chelsea, Ascend Hotel Collection