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1 room, 2 adults

The Paul Hotel NYC-Chelsea, an Ascend Hotel Collection Member, New York

4-star4 stars
32 West 29th Street, New York, NY, 10001, United States of America

4-star hotel with 3 bars/lounges, near Empire State Building
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Good7.8
Location
Great location
Service
Fantastic service
Breakfast
Breakfast can be improved
Food
Food could be better
599See all 599 Hotels.com reviews
From 1,002 reviews

TripAdvisor Traveller Rating

The Paul Hotel NYC-Chelsea, an Ascend Hotel Collection Member, New York

from $98
  • Water Tower Double Empire Double
  • Queen Mod Empire Queen
  • Manhattan King Empire King
  • Twin Room Bunk Bed

What’s around The Paul Hotel NYC-Chelsea, an Ascend Hotel Collection Member, New York

Top spots nearby

Recommended by this property

  • Empire State Building (5-minute walk)
  • Union Square Park (11-minute walk)
  • Times Square (12-minute walk)
  • New York University (18-minute walk)

Getting around

  • New York, NY (LGA-LaGuardia) - 13 min drive
  • Teterboro, NJ (TEB) - 16 min drive
  • Newark, NJ (EWR-Liberty Intl.) - 19 min drive
  • New York, NY (JFK-John F. Kennedy Intl.) - 21 min drive
  • Linden, NJ (LDJ) - 26 min drive
  • Caldwell, NJ (CDW-Essex County) - 28 min drive
  • New York W 32nd St. Station - 4 min walk
  • New York 23rd St. Station - 7 min walk
  • New York Penn Station - 10 min walk
  • 28 St. Station (Broadway) - 2 min walk
  • 28 St. Station (7th Av.) - 5 min walk
  • 34 St. Station (Herald Square) - 6 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 122 rooms
  • This hotel is arranged over 22 floors

Arriving/leaving

  • Check-in time 4 PM-11 PM
  • Check-out time is 11 AM
  • Express check-in/out
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

WiFi rated good

  • Great for gaming

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking *

  • Discounted offsite parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 bars/lounges
  • Restaurant
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Bicycle rentals nearby
  • Free use of nearby fitness center
Working away
  • 24-hour business center
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2014
  • Elevator/lift
  • ATM/banking
  • Rooftop terrace
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • French
  • Russian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Premium TV channels
  • IPod docking station
  • MP3 docking station
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

La Mesa de Paul - Onsite restaurant.

The Paul Hotel NYC-Chelsea, an Ascend Hotel Collection Member, New York’s small print

Also known as

  • Paul Hotel New York
  • Paul Hotel NYC-Chelsea New York
  • Paul NYC-Chelsea New York
  • Paul Hotel
  • Paul Hotel NYC-Chelsea
  • Paul NYC-Chelsea
  • The Paul an Ascend Hotel Collection Member

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 150.00 per stay

Optional extras

Late check-out can be arranged for an extra charge of USD 150.00 (subject to availability)

Self parking costs USD 45.00 per day

Buffet breakfast is offered for an extra charge of USD 12.95 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 22.00 per person (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Good 7.8 From 599 reviews

Exceptional 10.0
Good front desk service.
Accidentally my driver's license got left in their photocopier at the front desk, probably because of confusion at the time I checked in. Someone else in the hotel had a medical emergency and an ambulance had just arrived for that person. I entirely forgot to ask for my license after checking in. But the front desk person the following morning called my room to say my license was there at the front desk. It was so good of them to follow up and make sure I got the license back.
Jane, usOther trip
Very Good 8.0
Nice hotel, area could be better
As soon as I got to the hotel I noticed how new it was and I really liked that especially considering the surrounding area itself appeared to be pretty old. The room was a bit smaller than I thought however I've since learned that's standard for NYC. The one complaint I had was I thought the gym was in the hotel itself, it turns out they just give you guest passes for a gym a few blocks away. From the photos on the website it makes it seem like they have that beautiful gym onsite.
Jupiter, usTrip with friends
Exceptional 10.0
very small.
Quick trip to NYC with my daughter. We knew to expect a small room with bunkbeds. This room was exactly what we needed for our busy trip, only entering the room to sleep. Thankfully our room had a huge window with a perfect view of the Empire State Building so it didn't feel claustrophobic. The shower curtain had an unfortunate moldy smell, surely it doesn't get completely dry due to lack of ventilation, a partial glass door would be better. The bunkbed was comfortable. My daughter and I are both slender people and around 5'5" , I can't imagine this type of room working for anyone tall or larger than us. I think this hotel is overpriced and would only stay there in the future only if the prices go down.
Michelle, usFamily trip
Fair 4.0
Disappointed Paul at the Paul
Check in was super slow. Got into room and one if the pillows was dirty/previously used with a grease mark on it. Balcony door was unlocked, making entry to room from balcony/adjacent guests very easy. Construction going on at adjacent lots. Bathroom tiny. Beds comfortable. Restaurant was a joke- could not properly make a quesadilla. And it took FOREVER.
Paul, usBusiness trip
Very Good 8.0
Great location
Great location.
NEAL, usRomance trip

The Paul Hotel NYC-Chelsea, an Ascend Hotel Collection Member, New York

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