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Riverside Hotel Robertson Quay managed by The Ascott Limited ( SG Clean)

Photo gallery for Riverside Hotel Robertson Quay managed by The Ascott Limited ( SG Clean)

Minibar, in-room safe, desk, iron/ironing board
Outdoor pool
View from room
Minibar, in-room safe, desk, iron/ironing board
View from room

Overview of Riverside Hotel Robertson Quay managed by The Ascott Limited ( SG Clean)

Riverside Hotel Robertson Quay managed by The Ascott Limited ( SG Clean)

4.0 star property
Waterfront hotel with outdoor pool, near Singapore Repertory Theatre

8.6/10 Fabulous

1,026 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Connecting rooms available
The price is $166
Price available on 2/26/2023
Map
1 Unity Street, Singapore, 237983

Room options

About this area

What's nearby

  • In Singapore River
  • Orchard Road - 12 min walk
  • Gardens by the Bay - 37 min walk
  • Marina Bay Sands Casino - 38 min walk
  • Bugis Street Shopping District - 9 min drive
  • Raffles Place - 9 min drive
  • Singapore Flyer - 10 min drive
  • Marina Bay Street Circuit - 11 min drive
  • Marina Bay Sands Skypark - 12 min drive
  • Singapore Botanic Gardens - 11 min drive
  • Universal Studios Singapore - 19 min drive

Getting around

  • Seletar Airport (XSP) - 25 min drive
  • Singapore Changi Airport (SIN) - 31 min drive
  • Senai International Airport (JHB) - 70 min drive
  • Batam Batu Besar (BTH-Hang Nadim) - 22.1 miles/35.6 km
  • JB Sentral - 50 min drive
  • Fort Canning MRT station - 5 min walk
  • Clarke Quay Station - 11 min walk
  • Dhoby Ghaut Station - 14 min walk

Restaurants

  • Bella Pizza - 2 min walk
  • Shunjuu Izakaya - 3 min walk
  • Bistecca - 3 min walk
  • Shabestan - 3 min walk
  • Ippudo - 3 min walk

About this property

Riverside Hotel Robertson Quay managed by The Ascott Limited ( SG Clean)

When you stay at Riverside Hotel Robertson Quay managed by The Ascott Limited ( SG Clean), you'll be within a 15-minute drive of Orchard Road and Marina Bay Sands Casino. For a bit of exercise, you can visit the fitness center or go for a swim in the outdoor pool. This upscale hotel is also 1.9 mi (3.1 km) from Gardens by the Bay and 4.6 mi (7.5 km) from Universal Studios Singapore. Fellow travelers like that it's just a short walk to public transportation: Fort Canning MRT station is 5 minutes away and Clarke Quay Station is 11 minutes.

Languages

Chinese (Mandarin), English, Hindi, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows regional cleaning and disinfection practices of SG Clean (Singapore)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 336 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • Guests will be required to reserve a check-in time in advance of arrival to ensure social distancing protocol.
  • Guests who book a reservation for the purpose of Isolation, Stay Home Notice (SHN), Air Travel Pass (ATP), Reciprocal Green Lane (RGL), and Periodic Commuting Arrangement (PCA) are required to contact the property at least 3 day prior to arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 5 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered onsite self parking (SGD 30 per day)
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2009
  • Fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Grab bar near toilet
  • Well-lit path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • Hindi
  • Malay

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The tax amount which is set in the 'Price details' and payable by the guest, will be subject to changes based on the tax rate at the time of payment of the applicable room charges.

Optional extras

  • Continental breakfast is offered for an extra charge of approximately SGD 24 for adults and SGD 15 for children

Children & extra beds

  • Babysitting is available for an extra charge
  • Guests must contact this property in advance to reserve cribs/infant beds

Parking

  • Covered self parking costs SGD 30 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility, while guests under 18 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore).

Policies

<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p>Only registered guests are allowed in the guestrooms. </p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Clarke Quay Hotel
Clarke Quay Park Hotel
Hotel Clarke
Hotel Clarke Quay
Park Clarke Quay
Park Clarke Quay Singapore
Park Hotel Clarke
Park Hotel Clarke Quay
Park Hotel Clarke Quay Singapore
Park Quay Hotel
Park Hotel Singapore

Frequently asked questions

Does Riverside Hotel Robertson Quay managed by The Ascott Limited ( SG Clean) offer free cancellation for a full refund?
Yes, Riverside Hotel Robertson Quay managed by The Ascott Limited ( SG Clean) does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Riverside Hotel Robertson Quay managed by The Ascott Limited ( SG Clean)?
As of Feb 8, 2023, prices found for a 1-night stay for 2 adults at Riverside Hotel Robertson Quay managed by The Ascott Limited ( SG Clean) on Feb 26, 2023 start from $166, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Riverside Hotel Robertson Quay managed by The Ascott Limited ( SG Clean)?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Riverside Hotel Robertson Quay managed by The Ascott Limited ( SG Clean)?
Yes, there's an outdoor pool.
Are pets allowed at Riverside Hotel Robertson Quay managed by The Ascott Limited ( SG Clean)?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Riverside Hotel Robertson Quay managed by The Ascott Limited ( SG Clean)?
Yes. Self parking costs SGD 30 per day. Parking spots may be limited.
What are the check-in and check-out times at Riverside Hotel Robertson Quay managed by The Ascott Limited ( SG Clean)?
You can check in starting at 3:00 PM. Check-out time is noon.
Is there an onsite casino at Riverside Hotel Robertson Quay managed by The Ascott Limited ( SG Clean)?
No, this hotel doesn't have a casino, but Resort World Sentosa Casino (10-min drive) and Marina Bay Sands Casino (11-min drive) are both nearby.
What is there to do at Riverside Hotel Robertson Quay managed by The Ascott Limited ( SG Clean) and nearby?
Riverside Hotel Robertson Quay managed by The Ascott Limited ( SG Clean) has an outdoor pool and a fitness center.
Are there restaurants at or near Riverside Hotel Robertson Quay managed by The Ascott Limited ( SG Clean)?
Yes. Nearby restaurants include Shabestan (3-min walk), Ippudo (3-min walk), and Lucca's Trattoria (4-min walk).
What's the area around Riverside Hotel Robertson Quay managed by The Ascott Limited ( SG Clean) like?
Riverside Hotel Robertson Quay managed by The Ascott Limited ( SG Clean) is located on the waterfront in Singapore River, a short 5-minute walk from Fort Canning MRT station and 12 minutes' walk from Orchard Road. The local area is considered walkable as well as being good for public transport.

Reviews

8.6

Fabulous

8.8/10

Cleanliness

8.9/10

Staff & service

8.5/10

Amenities

8.4/10

Property conditions & facilities

8.1/10

Eco-friendliness

Reviews

8/10 Very Good

Duane, 9-night business trip
Verified Hotels.com guest review

8/10 Very Good

Good hotel, great service. Good location.
Jonathan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

bruce, 2-night trip
Verified Hotels.com guest review

6/10 Good

KO, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Great location. Hard bed.
Hotel in a great location near to Clarke Quay and the downtown line MRT. Lots of nice restaurants near by. The pool area is good, the rooms are good but starting to look a little tired. Service was good and staff were helpful. Only negative as with most asian hotels the bed was rock hard and not the most comfortable.
Apryl, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent service
Staff were very helpful when my husband was unwell and assisted us in getting medical assistance. They also extended our room checkout without any issues.
Linda, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Hyung gu, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Elaine, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Ban Seuk, 5-night trip
Verified Hotels.com guest review

2/10 Poor

Extremely terrible
It was extremely terrible, disappointed and frustrated!!!!!! I was told by the hotel receptionist Shane that the hotel cannot provide me the booked accommodation because there is no room available!!! He confirmed receive of my booking in their Hotel Group main server but not in their individual hotel system!!! Apart from me, there were over 10 other customers who experienced the same issue as me and could not get accommodation that night. I was so frustrated and panic at that point of time because it was already in middle of the night. I then checked the web and couldn’t find any other hotel accommodation available in Singapore except the two expensive hotels which charged $6,000 and 5,000 per night!!! I had no option but to change my travel plan to go straight to local airport and staying overnight there and trying to find alternate flight to leave Singapore as soon as possible! Before I left the Riverside hotel, I managed to ask the hotel receptionist to give me a written confirmation to document this terrible incident. I had already submitted by email to “Hotel.com Travel Services Team after phoning them on 18/11/22. Could you please follow this up with Riverside Hotel Singapore and convey my big disappointment and frustration to their management. Could you please kindly arrange the refund to me at your earliest convenience. As I am currently in London, for further contact, please reply by email. Thank you for your assistance! Betty Cheng
BETTY K, 3-night trip
Verified Hotels.com guest review