All hotels in Tokyo, Japan
1 room, 2 adults

Hotel New Otani Tokyo Garden Tower, Tokyo

4-star4 stars
4-1 Kioi-ChoChiyoda-ku, TokyoTokyo-to102-8578Japan

4-star hotel with 20 restaurants, near Tokyo Imperial Palace
  • Free WiFi and free parking
  • Collect nightsFor every 10 nights, get 1 free!
Fabulous8.8
Location
Great location
Service
Fantastic service
Amenities
Great amenities
Pool
Ordinary pool
598See all 598 Hotels.com reviews
From 1,217 reviewsTripAdvisor Traveller Rating

Hotel New Otani Tokyo Garden Tower, Tokyo

from $180
  • Garden Tower Standard Room
  • Deluxe Room, Tower
  • Junior Suite, Garden View, Tower
  • Standard Room, Garden View
  • Garden Tower Deluxe Triple Room

At a glance

Key facts

Hotel size

  • This hotel has 836 rooms

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 20

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 20 restaurants
  • 6 bars/lounges
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Outdoor seasonal pool
  • Fitness facilities
  • Tennis on site
  • Full-service spa
  • Golf driving range on site
  • Bicycle rentals nearby
Working away
  • Business center
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Slippers
  • Iron/ironing board (on request)
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Golden Spa. Services include massages, facials, and body treatments. The spa is equipped with a sauna.

Dining

La Tour D Argent - This restaurant specializes in French cuisine.

Taikan-en - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Senbazuru - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

Sekishin-tei - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

Bella Vista - This restaurant serves lunch and dinner.

Hotel New Otani Tokyo Garden Tower, Tokyo’s small print

Also known as

  • Hotel New Otani Tokyo Garden Tower
  • Hotel New Otani Garden Tower
  • New Otani Tokyo Garden Tower
  • New Otani Garden Tower
  • Hotel New Otani Tokyo Garden Tower Japan

Policies

Children age 3 and younger must share existing bedding with an adult. Extra beds are not available for children. For details, contact the property using the number provided on the booking confirmation email.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Buffet breakfast is offered for an extra charge of JPY 5940 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hotel New Otani Tokyo Garden Tower, Tokyo

Landmarks

  • In Chiyoda
  • Tokyo Imperial Palace - 34 min walk
  • Tokyo Tower - 40 min walk
  • National Diet Building - 21 min walk
  • Yasukuni Shrine - 25 min walk
  • Shinjuku Gyoen National Garden - 27 min walk
  • Tokyo Midtown - 31 min walk
  • Imperial Palace Garden - 34 min walk

Getting around

  • Tokyo (HND-Haneda) - 27 min drive
  • Tokyo Yotsuya Station - 7 min walk
  • Tokyo Ichigaya Station - 17 min walk
  • Tokyo Shinanomachi Station - 21 min walk
  • Kojimachi Station - 6 min walk
  • Akasaka-Mitsuke Station - 8 min walk
  • Yotsuya Station - 10 min walk
  • Free self parking
  • Airport shuttle

Recent reviews

Fabulous 8.8 From 598 reviews

Hotel New Otani Tokyo Garden Tower, Tokyo
Fair4.0
$40 extra to use the pool? Ridiculous!
The hotel itself was fine, pretty garden, great views. The concierge was very helpful. The reason my review is negative is that I can't stand when hotels feel the need to nickle and dime their own guests. We already paid a lot to stay there, yet everything was an additional charge. What hotel charges its guests an extra $40 (US) to use the pool? How ridiculous.
Andrew, us1 night trip
Hotel New Otani Tokyo Garden Tower, Tokyo
Exceptional10.0
5 Stars
It's amazing, FANTASTIC !!!!!
philip, us3 night trip
Hotel New Otani Tokyo Garden Tower, Tokyo
Exceptional10.0
Wonderful time in Tokyo
Great place to stay. Very close to Metro station. Gardens are beautiful.
Teofilo, us3 night trip
Hotel New Otani Tokyo Garden Tower, Tokyo
Exceptional10.0
Wonderful hotel. Really a resort. The weather was not the greatest but I didn't mind because everything I needed was right in the property. When the rain stopped I really enjoyed the amazing garden with ponds, trails, benches, waterfall, and hidden gem of a restaurant. Really a special place.
Claire, us5 night trip
Hotel New Otani Tokyo Garden Tower, Tokyo
Fair4.0
Bait & Switch on Room Choice, Needs Updates Badly
I booked a non-smoking king-bed room (the main reason I chose this hotel was the supposed availability of such within my price range) and upon arrival was told there were none. After a long wait, I was told I could get a non-smoking twin bed. I suspect the wait was to allow someone to remove ashtrays and spray air freshener in a smoking room because it was obvious that someone had smoked there. The "air conditioner" is not really controlled at the room level. No matter how low I set the thermostat, the room never got below 23C, presumably the limit for the entire hotel. The room and hotel itself seem like they hadn't been updated since 1960. The room furnishings were antiquated and the room smelled musty (and smoky - see above). The blinds didn't close entirely shut, giving the people in the office building across the way a lovely view of this middle-aged gaijin. I could go on. For what they charge, I was thoroughly disappointed with this hotel and will never, ever stay there again. I recommend spending a little more and staying at the Cerulean Tower in Shibuya if that location is acceptable.
John, us3 night trip

See all reviews

Hotel New Otani Tokyo Garden Tower, Tokyo

Is the description of this hotel not correct? Tell us