Guests
All properties in Malacca City, Malacca, Malaysia

Swiss-Garden Hotel Melaka

Luxury hotel with 1 indoor pools, connected to a shopping center, near AEON Bandaraya Melaka Shopping Centre

  • Free WiFi and free parking
From
$39

Image gallery

  • Pool
  • Pool
  • Water Park
  • Indoor Pool
  • Pool
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1 / 54Pool
T2-4 The Shore @ Melaka River, Malacca City, 75300, Malacca, Malaysia
8.0.Very Good.
  • Overall is acceptable based on the amount that we paid (RM140++). However, if the hotel…

    May 5, 2021

  • Air-cond not cold, room dusty, no bathroom floor mat and old towel

    Apr 26, 2021

See all 129 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Easy parking
Safe
Quiet

The following facilities or services will be unavailable from October 25 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services
    • Free parking
    • Pool
    • Free WiFi
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 306 guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • 1 indoor pool
    • Breakfast available
    • Free area shuttle

    For families

    • Children's pool
    • Connecting/adjoining rooms available
    • Private bathroom
    • Television
    • Free toiletries
    • Garden

    What’s around

    • On the riverwalk
    • AEON Bandaraya Melaka Shopping Centre - 16 min walk
    • Jonker Street Night Market - 19 min walk
    • A Famosa - 33 min walk
    • Dataran Pahlawan Melaka Megamall - 36 min walk
    • Sky Tower Melaka - 14 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Deluxe Twin Room
    • Executive Suite, 1 King Bed
    • Deluxe King Room

    What’s around

    Landmarks

    • On the riverwalk
    • AEON Bandaraya Melaka Shopping Centre - 16 min walk
    • Jonker Street Night Market - 19 min walk
    • A Famosa - 33 min walk
    • Dataran Pahlawan Melaka Megamall - 36 min walk
    • Sky Tower Melaka - 14 min walk
    • The Shore Shopping Gallery - 15 min walk
    • The Shore Oceanarium - 16 min walk
    • Kampung Hulu Mosque - 19 min walk
    • St. Peter's Church Melaka - 20 min walk
    • Kee Ann Food Street - 20 min walk

    Getting around

    • Kuala Lumpur International Airport (KUL) - 87 min drive
    • Free area shuttle
    map
    See on map
    T2-4 The Shore @ Melaka River, Malacca City, 75300, Malacca, Malaysia

    At a glance

    Hotel size

    • This hotel has 306 rooms

    Arriving/leaving

    • Check-in time 3:00 PM-anytime
    • Check-out time is noon
    • Express check-in/out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • No cribs (infant beds)

    Pets

    • Pets not allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    *See fees and policies for additional details or extra charges

    In the hotel

    Food and drink

    • Continental breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Coffee shop/café
    • Snack bar/deli
    • Room service (during limited hours)

    Things to do

    • Number of indoor pools - 1
    • Number of outdoor pools - 1
    • Fitness facilities
    • Outdoor tennis courts - 1
    • Steam room
    • Sauna
    • Children's pool
    • Pool sun loungers

    Working away

    • Business center
    • Number of meeting rooms - 9
    • Conference space
    • Conference space size (feet) - 10656
    • Conference space size (meters) - 990
    • Conference center

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage

    Facilities

    • Elevator
    • ATM/banking
    • Safe-deposit box at front desk
    • Designated smoking areas
    • Garden
    • Terrace

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Wheelchair-accessible parking

    Languages Spoken

    • Chinese
    • English
    • Indonesian
    • Malay

    In the room

    Home comforts

    • Air conditioning
    • Minibar
    • Slippers
    • Iron/ironing board

    Sleep well

    • Blackout drapes/curtains
    • Soundproofed rooms

    Things to enjoy

    • Balcony

    Freshen up

    • Private bathroom
    • Shower only
    • Bidet
    • Free toiletries
    • Hair dryer

    Be entertained

    • 40-inch LCD TV
    • Satellite TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Dining

    The Blue Chip Lounge - Onsite bar.

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges at check-in or check-out:

    • A tax is imposed by the city: MYR 2.00 per accommodation, per night
    • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

    Optional extras

    • Continental breakfast is offered for an extra charge of MYR 20 for adults and MYR 12 for children (approximately)
    • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
    • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Pool, spa, and gym (if applicable)Pay at property

    • Pool access available from 9:00 AM to 7:00 PM

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property accepts Visa, Mastercard and American Express. Cash is not accepted.

    Also known as

    • Swiss-Garden Hotel Malacca
    • Swiss-Garden Hotel Melaka Hotel Malacca City
    • Swiss-Garden Hotel Melaka Malacca
    • Swiss-Garden Malacca
    • Swiss-Garden Melaka Malacca
    • Swiss-Garden Melaka
    • Swiss Garden Hotel Malacca
    • Swiss Melaka Malacca City
    • Swiss-Garden Hotel Melaka Hotel
    • Swiss-Garden Hotel Melaka Malacca City

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, Swiss-Garden Hotel Melaka does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, there's an indoor pool and a children's pool. Guests have pool access from 9:00 AM to 7:00 PM.
    • Sorry, pets aren't allowed.
    • You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
    • Yes, there's an onsite restaurant, The Blue Chip Lounge. The dining venue will be unavailable from October 25 2021 to January 1 2022 (dates subject to change). Nearby restaurants include RUMAH MAKAN PUTERI LEDANG (9-min walk), Floyds Kitchen (11-min walk), and Row Six Melaka (13-min walk).
    • Practice your swing on the tennis courts. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a sauna and a steam room. Swiss-Garden Hotel Melaka also has a garden.
    8.0.Very Good.
    • 10.0.Exceptional

      Good

      Worth to stay

      Bernard, 1 night trip, Mar 5, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      Dirt and long black hair on pillow. My hair is white!

      2 night business trip, Aug 24, 2019

      Verified Expedia guest review

    • 8.0.Very Good

      Mixed reactions

      Overall it was a good stay, as this is centrally located hotel. One of the rooms had a musky smell, that needed to be addressed. Inspite of the cleaning, there was a tinge of musky smell. That was not bad once the air conditioner was on, however the in the very same room, the carpet was always wet.

      1 night trip with friends, Mar 31, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      very comfortable and clean as well. upon request for a adjoint room , hotel management has provided us. i downside was there is only mirror in the washroom . only some rooms have full length mirror. some rooms dont have any mirrors in the room. hope they include mirrors other than the ones in the washroom. breakfast was amazing. had plenty of time despite sop and mco. it was very sanitary

      1 night family trip, Nov 5, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      It was a so so stay

      2 night family trip, Oct 16, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great stay!

      Comfort stay & nice breakfast!

      Cheong, 1 night business trip, May 17, 2021

      Verified Hotels.com guest review

    • 8.0.Very Good

      The property is nice place to stay with kids so that they can go to swimming pool. Breakfast also good. Room spacious. You need to set your mind that this hotel is popular and you might face the delay of check-in because the room is not ready and also takes time to get the elevator from the G floor to your room floor.

      1 night family trip, Apr 2, 2021

      Verified Expedia guest review

    • 8.0.Very Good

      Very friendly staffs , good location and free parking but room having water stain mark .

      2 night family trip, Mar 13, 2021

      Verified Expedia guest review

    • 6.0.Good

      Celcom network not really good plus hotel internet didn’t work well

      2 night business trip, Nov 8, 2020

      Verified Expedia guest review

    • 2.0.Poor

      hotel which do not have enough parking for his guest.

      1 night romance trip, Oct 9, 2020

      Verified Expedia guest review

    See all 129 reviews