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3-star hotel with restaurant, near Centro Histórico
All of the personnel was super friendly and helpful. We only had a issue the first night…
Mar 25, 2022
Safe clean And everyone was friendly
Jan 12, 2022
This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
*See fees and policies for additional details or extra charges
Great room, amazing amenities, check-in process was fast and smooth (mine was pre-paid), the room looked great, very clean! The price for the night was a real bargain
VITAL, 1 night trip, Jan 10, 2022
Verified Hotels.com guest review
Compliimentary full breakfast, friendly staff, cleanliness, jacuzzi, close to downtown.
William, 7 night trip, Jan 6, 2022
Verified Expedia guest review
DO NOT STAY IN THIS HOTEL if you want to sleep in a clean place. My wife and I stayed for three nights at this hotel in a room with two beds. As we were getting ready to leave the room we noticed that there were two used condoms next to one of the beds. For three days the cleaning staff just did not thoroughly clean our room! Obviously, we put our complaint to the hotel reception, but they don't seem to have bothered much. One of the receptionists even suggested that the condoms were mine.
Ricardo, 3 night romance trip, Dec 28, 2021
Verified Expedia guest review
Friendly and helpful staff
RAFAEL, 2 night romance trip, Dec 27, 2021
Verified Orbitz guest review
The location across from the Alameda Hidalgo park is excellent for taking a casual stroll. The hotel is a few minutes walk from the Centro Historico, but wear comfy shoes as it's a lot of cobblestones and very narrow sidewalks. The breakfast buffet offers good options for carnivores, but skimpy for vegetarians; they even mix the ham into the eggs, so you may have to settle for bread and fruit. Coffee and orange juice is brought to your table; the staff doesn't speak much English, so learn how to ask for jugo de naranja and cafe. The front desk staff spoke English well enough for me to check in and out and get some directions and change some money. The biggest downside was the spotty wi-fi during peak usage times. But this was just a matter of continuing to try until you got logged on. Room was clean, with modern decor and a few nice touches. My simple room had no refrigerator. Next time I would opt to pay a little more for the park view, but I would definitely stay there again, all things considered.
Leo, 4 night trip, Dec 24, 2021
Verified Expedia guest review
Great place to stay its close to everything. Staff was not very nice tho but overall its a great place to stay
CARLOS, 1 night family trip, Dec 9, 2021
Verified Orbitz guest review
Convenient and its close to everything great place and great prices
CARLOS, 1 night family trip, Dec 5, 2021
Verified Orbitz guest review
on the park..great location to centro..morning breakfasts
Kellee, 5 night romance trip, Oct 27, 2021
Verified Expedia guest review
Small parking structure, hard to get out.
Guadalupe, 1 night family trip, Oct 10, 2021
Verified Hotels.com guest review
Pool was not open every day on time, pool water was not heated, hot tub water was not heated every day.
ZHI, 4 night romance trip, Oct 1, 2021
Verified Orbitz guest review