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Windsor Palace Hotel

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Indoor spa tub
Deluxe Double Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Classic Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Classic Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Overview of Windsor Palace Hotel

Windsor Palace Hotel

4.0 star property
Serock beach hotel with restaurant, bar/lounge

8.4/10 Very good

42 verified guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
  • Non-smoking
75 Jachranka on the Zegrze Lake, Serock, Masovia, 05-140

Room options

About this area

What's nearby

  • In a regional park
  • Old Town Square - 38 min drive

Getting around

  • Modlin (WMI-Warsaw-Modlin Mazovia) - 25 min drive
  • Frederic Chopin Airport (WAW) - 51 min drive
  • Warsaw Praga Station - 36 min drive
  • Wolomin Station - 37 min drive
  • Warsaw Wileńska Station - 38 min drive
  • Airport shuttle (surcharge)


  • Restauracja Chata - 8 min walk
  • Pizza di Raffaelle - 16 min walk
  • Palac Zegrzynski - 9 min drive
  • Restauracja Pyza - 10 min drive
  • Aruana Restaurant - 10 min drive

About this property

Windsor Palace Hotel

Windsor Palace Hotel features a marina, a nightclub and an airport shuttle. Guests can indulge in massages, aromatherapy or hydrotherapy, and Victoria serves international cuisine. Other highlights at this upmarket hotel include a bar/lounge, a health club and a hot tub. Fellow travellers like the helpful staff and bar.


English, Polish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 178 rooms


  • Check-in time starts at 2:00 PM
  • Minimum check-in age – 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets allowed (dogs and cats only, 1 per room, up to 44 lb per pet)*
  • Restrictions apply*


  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms


  • Free on-site self-parking
  • Wheelchair-accessible parking on site


  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • BBQs
  • Room service

Travelling with children

  • Bowling alley
  • Playground
  • Childcare in room (surcharge)

What to do

  • Bowling alley
  • Shopping
  • Pool table
  • Private beach nearby
  • Free use of nearby fitness centre

Working away

  • Business centre
  • Conference space (48438 square feet)


  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services


  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Health club
  • Arcade/games room
  • Marina
  • Nightclub
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room


  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking


  • English
  • Polish

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


Victoria – This restaurant specialises in international cuisine.
Five O Clock – On-site bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PLN 48 for adults and PLN 48 for children
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for PLN 100.0 per night


  • Pets are allowed for an extra charge of PLN 80.00 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.


<p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Windsor Palace Hotel Serock
Windsor Palace Serock
Windsor Palace Hotel Hotel
Windsor Palace Hotel Serock
Windsor Palace Hotel Hotel Serock

Frequently asked questions

Does Windsor Palace Hotel offer free cancellation for a full refund?
Yes, Windsor Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Windsor Palace Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Windsor Palace Hotel?
Yes, cats and dogs are welcome, with a limit of 1 per room and maximum weight of 44 lb per pet. There's a charge of PLN 80.00 per pet, per night.
Is parking offered on site at Windsor Palace Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Windsor Palace Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Windsor Palace Hotel?
You can check in starting at 2:00 PM. Check-out time is 10:00 AM.
What is there to do at Windsor Palace Hotel and nearby?
On-site recreation at Windsor Palace Hotel includes bowling. Relax in the hot tub or enjoy the use of other amenities, which include a nightclub and a sauna. Windsor Palace Hotel also has a steam room and an arcade, as well as a picnic area and a garden.
Are there restaurants at or near Windsor Palace Hotel?
Yes, Victoria offers international cuisine. Nearby restaurants include Restauracja Chata (8-min walk), Palac Zegrzynski (4.3 mi) and Aruana Restaurant (5.7 mi).



Very good




Staff & service




Property conditions & facilities




10/10 Exceptional

I liked the cooking services that they offered for breakfast. The safe in the room was a good idea and was very nice. Alex
7-night family trip
Verified Expedia guest review

4/10 Fair

I’m sure it’s a lovely place outside of pandemic time and in season. I attended a wedding here. The rooms are dated and looking past their prime. There was no bar. There was no restaurant for evening meals. There were no tea/coffee facilities in the room. This is very much a conference centre with rooms as opposed to a hotel. If I were you, I’d stay at the sister hotel next door. It had all the facilities that we’re missing. So it can’t be blamed on COVID.
Andrew, 3-night trip
Verified Expedia guest review

6/10 Good

Lovely hotel however we stayed for two nights at a good price but the was no facilities for a tea or coffee only from the bar or at breakfast times on the second night there was a works convention on were most were drunk and we even had a fight going on outside on the landing and the music keet us up till 3am not the best when you have to fly back home the next day would we stay again NO
Paul, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Very pleasant stay in pleasing surroundings
David, 2-night business trip
Verified guest review

8/10 Very good

Great hotel; far from everything
This is a fantastic upscale hotel. Great room great amenities. They advertise multilingual staff however we only found one employee who could speak English. But she was really good! Unfortunately for the night of our visit and review the hotel was totally booked for two big events. The dining room was converted to a banquet room and we could only eat dinner in the lobby bar. We checked for other nearby restaurants and the nearest one was almost 10 km away.
Randy, 1-night romance trip
Verified guest review

10/10 Exceptional

Nice place to relax
Nice surroundings, loads of activities, good breakfast:)
Marek, 2-night romance trip
Verified guest review

8/10 Very good

Really nice gateway place near Warsaw
As long as you go along with the style of the place it can be really pleasant. Rooms are clean and comfortable, service kind and helpful and area very much relaxing.
Wojciech, 1-night romance trip
Verified guest review

6/10 Good

Wedding day
Vast hotel, but often looked empty, room was clean and tidy, food was above average, front desk staff unable to understand requests, requires more multi lingual staff.
Verified Expedia guest review

10/10 Exceptional

Very plush, some say ostentatious
We just needed a good value hotel, with secure parking, wifi and breakfast and easy to get to along the route on our car trip across europe. We were taken aback with the plush surroundings and the quality of the hotel considering we paid around £80 for a triple room! The restaurent / bar was small but food was to an amazing standard, and once again great value, all in a wonderful experience.
Verified Expedia guest review

4/10 Fair

Only for business conference.
Business conference only, do not go as a couple or with freinds. Food is poor, bar was the only good place.
Verified guest review