DownTown Suites Chlumova, Prague

No reception desk, no hotel staff at all. You get a code to open the front door and a code for a key drop. The hotel street front is a little rough, but the rooms are clean and modern.

Check in was difficult. Codes given were not programmed properly and my phone was dead so contacting by the reception by phone was difficult. No public phone in area. Had to take a bus to find a public phone to contact place to say entry codes given didn't work; then problem was fixed. If you want early check-in you can pay a 55 euro fee or pay for another night. Store baggage at a train station because you won't be able to reach anyone inside (ex. cleaners) to store your bag at the location. Other than the check-in the place is great and clean and comfortable.

I slept like a baby in my 2 nights here..Just a bit far from the tram otherwise this place was PERFECT.

Initially very impressed with the room but we found some small issues. The shower door was broken or poorly fitted because the bottom of one side kept coming out. The drain cover was easily removed and the metal beneath was very sharp. My son kicked out of place and cut his foot. The bathroom sink was missing any sort of plug so we couldn’t fill it up. There wasn’t enough hot water for 3 people to shower. No dust pan in the kitchen. As there are cooking facilities crumbs etc are likely to fall and it would have been nice to clean them up whilst we stayed. Over all it was good and was very affordable so I would stay again but I think they might need a little maintenance to bring back up to standard.

Okay the entire building does not have an elevator. So if you're carrying heavy suitcases, be mindful of that. And also, you need a code to enter the establishment. Other than that, it was a good stay. The staff was polite and really helpful. Accessibility to the city and vice versa wasnt an issue. Overall, thoroughly enjoyed our stay here.