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Okay Boutique Hotel

Overview of Okay Boutique Hotel

Okay Boutique Hotel

4.0 star property
4-star hotel in Phnom Penh City Centre with 2 pool bars and spa

8.4/10 Very Good

599 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
Map
House # 174, street 19Z, Sangkat Chey Chumnas, Khan Daun Pen, Phnom Penh, 12206

Room options

About this area

What's nearby

  • In Phnom Penh City Centre
  • Riverside - 1 min drive
  • Royal Palace - 1 min drive

Getting around

  • Phnom Penh Intl. Airport (PNH) - 30 min drive
  • Phnom Penh Railway Station - 24 min walk
  • Airport pick-up service

Restaurants

  • Blue Chili - 2 min walk
  • Cocina Cartel - 3 min walk
  • Connecting Hands Training Cafe - 3 min walk
  • Surn Yi Vegetarian Restaurant - 3 min walk
  • Dine in the Dark - 3 min walk

About this property

Okay Boutique Hotel

A great choice for a stay in Phnom Penh, Okay Boutique Hotel features a rooftop terrace and offers an airport pick-up service (available 24 hours) for USD 14 per vehicle. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with Thai massages, facials, or body scrubs. Other highlights at this upscale hotel include 2 poolside bars, an outdoor pool, and a bar/lounge. Fellow travelers say good things about the helpful staff and location.

Languages

Chinese (Mandarin), English, Khmer

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 93 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - 11:30 PM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Supervised childcare

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (USD 5 per day)

Transfers

  • Airport pickup on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • 2 poolside bars
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Shared refrigerator
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children's pool
  • Supervised childcare
  • Grocery/convenience store

What to do

  • Shopping
  • Access to nearby health club

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2012
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fireplace in lobby
  • Television in common areas
  • An outdoor pool
  • Full-service spa

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

Languages

  • Chinese (Mandarin)
  • English
  • Khmer

Room amenities

Be entertained

  • 36-inch TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony
  • Yard
  • Fireplace
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Okay Spa. Services include Thai massages, facials, body scrubs, and body treatments. The spa is open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 200 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 8 for adults and USD 5 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 14 per vehicle
  • Early check-in can be arranged for an extra charge of USD 10 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 25.0 per night

Parking

  • Self parking costs USD 5 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Okay Boutique Hotel Phnom Penh
Okay Boutique Hotel
Okay Boutique Phnom Penh
Okay Boutique
Okay Boutique Hotel Hotel
Okay Boutique Hotel Phnom Penh
Okay Boutique Hotel Hotel Phnom Penh

Frequently asked questions

Does Okay Boutique Hotel offer free cancellation for a full refund?
Yes, Okay Boutique Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Okay Boutique Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Okay Boutique Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Okay Boutique Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Okay Boutique Hotel?
Yes. Self parking costs USD 5 per day.
Is airport shuttle service offered by Okay Boutique Hotel?
Yes, a shuttle from the airport to the hotel is available. The charge is USD 14 per vehicle.
What are the check-in and check-out times at Okay Boutique Hotel?
You can check in from 2:00 PM - 11:30 PM. There's a charge of USD 10 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Okay Boutique Hotel?
No, this hotel doesn't have a casino, but NagaWorld Casino (7-min drive) is nearby.
What is there to do at Okay Boutique Hotel and nearby?
Okay Boutique Hotel has 2 poolside bars and a spa, as well as a garden and access to a nearby health club.
Are there restaurants at or near Okay Boutique Hotel?
Yes, there's an onsite restaurant. Nearby restaurants include Dine in the Dark (3-min walk), Curry Bay (3-min walk), and Sony Side Up (4-min walk).
Does Okay Boutique Hotel have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Does Okay Boutique Hotel have any outdoor private spaces?
Yes, every room features a balcony and a yard.
What's the area around Okay Boutique Hotel like?
Okay Boutique Hotel is in Phnom Penh City Centre, a short 5-minute walk from National Museum of Cambodia and 7 minutes' walk from Riverside. Travelers say this hotel is in a good location.

Reviews

8.4

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Very Good

Nice hotel
Nice hotel with nice rooms. The woodwork everywhere in the hotel is amazing. Ask for a room on the 6th floor or higher for better light. My only complaint was the air condition blew cold air directly on the beds instead of an indirect flow.
Debra, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

I loved the traditional woodwork everywhere. The rooftaop bar and pool were lovely. The breakfast area above the pool was beautiful.
3-night romance trip
Verified Expedia guest review

8/10 Very Good

Water pressure on the high floor is low, breakfast is a bit too oily for me personally. Otherwise the place is good for its value.
Bernard, 3-night trip
Verified Hotels.com guest review

6/10 Good

Okay hotel is an older hotel that features Khmer woodwork and carvings throughout. Our 1st room was spacious with a great view of the Palace. Unfortunately, we were woken up at 1:00 AM by a loud screeching noise from the wall mounted air conditioner and a large pool of water on the floor underneath it. Staff promptly changed our room to a comparable room. Pool is small and loungers get occupied quickly. Temperature is great! Towels at the pool and rooms are thin and have seen better days. When they say slippers, they mean rubber flip flops, not house slippers. Breakfast is okay. Coffee could be better. Best thing is the staff and the central location close to all the tourist sites.
3-night romance trip
Verified Expedia guest review

8/10 Very Good

a respite from the city
Staying at the hotel is like living in a jewellery box, all the ornate gleaming wood and old world charm. The rooftop pool is a wonderful respite from the business of the city but it is difficult to get a space. Some reception staff were quite brusque at times and there seemed to be a sense of inflexibility and that they didn’t enjoy their job. Apart from that, the hotel was lovely.
Dawn, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Sewer smell in bathroom, yucky towels were like rags, sink backed up every time we used it, and no response to our request to fix it. Bathroom was untidy. Garbage in street across from hotel was piled up and picked through and left an awful smell. We saw several other hotels in area that were much nicer. Expedia - how could you have a 4-star rating ?
1-night family trip
Verified Expedia guest review

2/10 Poor

The location is probably the best thing about this place. Everything else was a huge disappointment for me. First of all, my questions in e-mails were never answered prior to my arrival. I arrived at 9pm to check-in, tired after a long day and I was told that I had to wait 15 min because my room wasn't ready. At 9pm!! I said this is unacceptable as checking in opens at 2pm. I got some lame excuse but I insisted that I needed my room. The lady said OK, I could go soon. As I finally entered the room, a handful of mosquitoes surrounded me and got 5 bits in about 3 minutes. I went down to reception to complain. Instead of offering a different room, maintenance arrived with a Raid! spray and sprayed my room full so I had to leave for a while. When I finally got into bed, I noticed that one of the pillows had patches on. I checked the others that had short, black hair on them. I was shocked but too tired to go down again to complain. Let's not forget that it's coronavirus period and it's highly likely that I was given a bed with dirty bedsheet!!! I just threw all the pillows on the floor, got my towel under my head and had a broken night's sleep. I complained in the morning and instead of an explanation, they thanked me for my concerns. The mosquitoes stayed for the whole time, bothering and biting me while trying to sleep. Adding to that, the reception had zero control over noisy, drunk guests returning in the middle of the night that kept me awake between 1-2am.Not recommended.
3-night business trip
Verified Expedia guest review

8/10 Very Good

Everything was great except the air conditioner in my room wasn’t good and really noisy.
PF, 6-night trip with friends
Verified Expedia guest review

8/10 Very Good

Food is good especially the banana bread. However, breakfast was always served late. Breakfast starts at 6:30 am but when I went there at 6:30, no food ready ...they were just starting putting the food and sweeping the floor and arranging the tables. If it is 6:30, food must be ready because other customers go out early. The personnel should at least give a SMILE to the customers. They were too serious.
4-night trip
Verified Expedia guest review

10/10 Exceptional

Central Location and quite , close to the Palace, Roof Pool / bar very nice, good view. Our room: plenty of Space. I would stay there next time too.
Kirsten, 2-night trip
Verified Hotels.com guest review