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Balcon del Alferez

Photo gallery for Balcon del Alferez

In-room safe, free WiFi
In-room safe, free WiFi
In-room safe, free WiFi
In-room safe, free WiFi

Overview of Balcon del Alferez

Balcon del Alferez

3-star property
City centre Xalapa hotel with restaurant

9.0/10 Superb

116 verified guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Restaurant
  • 24/7 front desk
Prolongación de Allende No. 6., Xalapa, VER, 91000

Room options

About this area

What's nearby

  • Heart of Xalapa

Getting around

  • Xalapa, Veracruz (JAL-El Lencero) - 30 min drive
  • Xalapa Station - 17 min drive


  • Shintai - 2 min walk
  • Tacos La Vecindad - 3 min walk
  • Doña Lucha - 3 min walk
  • Café de la Parroquia - 4 min walk
  • Jarochostyle - 4 min walk

About this property

Balcon del Alferez

When visiting Xalapa, Balcon del Alferez is a great choice to consider. For a bite to eat, guests can visit Hosteria La Candela, which serves regional cuisine and is open for breakfast, lunch and dinner. The helpful staff and central location get good marks from fellow travellers.



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast and lunch
This information is provided by our partners.

At a glance

Hotel size

  • 8 rooms


  • Check-in time from 3 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cots (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No on-site parking
  • Free off-site parking nearby; booking required

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant


  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage


  • Safe-deposit box at front desk


  • In-room accessibility (selected rooms)
  • Upper floors accessible by stairs only


  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Free WiFi
  • Phone


  • Daily housekeeping
  • In-room safe

Special features


Hosteria La Candela – This restaurant specialises in regional cuisine and serves breakfast, lunch and dinner.

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast and lunch.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


This property does not have lifts.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Balcon Alferez Hotel Xalapa
Balcon Alferez Hotel
Balcon Alferez Xalapa
Balcon Alferez
Balcon del Alferez Hotel
Balcon del Alferez Xalapa
Balcon del Alferez Hotel Xalapa

Frequently asked questions

Does Balcon del Alferez offer free cancellation for a full refund?
Yes, Balcon del Alferez does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Balcon del Alferez?
As of 26 January 2023, prices found for a 1-night stay for 2 adults at Balcon del Alferez on 29 January 2023 start from €36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Balcon del Alferez?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Balcon del Alferez?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Balcon del Alferez?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Balcon del Alferez?
You can check in from 3 PM - anytime. Check-out time is noon.
Are there restaurants at or near Balcon del Alferez?
Yes, Hosteria La Candela offers regional cuisine. Nearby restaurants include Tacos La Vecindad (3-min walk), Doña Lucha (3-min walk) and Café de la Parroquia (4-min walk).
What's the area around Balcon del Alferez like?
Balcon del Alferez is in the heart of Xalapa, a short 3-minute walk from Juarez Park and 3 minutes' walk from Palacio de Gobierno. Travellers recommend the hotel for its central location.







Staff & service




Property conditions & facilities




10/10 Exceptional

Rafael, 2-night trip
Verified guest review

8/10 Very good

This hotel is in a great location near the center square. It is a few minute walk to other activities as well. The room was spacious and clean
2-night romance trip
Verified CheapTickets guest review

10/10 Exceptional

Great little hotel in the central. Very clean and friendly. Super price!
Michael, 1-night romance trip
Verified guest review

10/10 Exceptional

Excellent service!
Luis, 2-night trip
Verified guest review

8/10 Very good

A nice urban runaway.
Beautiful views from the room, convenient location.
Colleen, 1-night family trip
Verified guest review

10/10 Exceptional

Bright spacious and quiet with good beds and a strong hot shower - this is in annex of the main hotel which is a block away so you have to communicate via intercom to open the door and to check in - We arrived at 4 AM and had no problems checking in - Great location only a block away from the beautiful Juarez park and the center of town - stayed for a week and quite happy with the place - Good free Internet, free water and coffee every day
SteveD, 5-night trip
Verified Expedia guest review

8/10 Very good

Verified guest review

8/10 Very good

Not as advertised
The listing states that there is air conditioning, however the AC unit wasn't connected and it was hot in the room. There was a fan provided. The listing also says there is a flat screen TV, it was not. (Not a big deal except there was a USB device I needed to plug in) Front desk is not 24 hours and there wasn't enough TP provided so we had to wait until the next day for more. Checkout time was listed at 2pm online, but I think it was actually 1. That ran my credit card without asking if that's how I wanted to pay. It was a very clean hotel and water pressure/temperature we're both excellent.
2-night romance trip
Verified guest review

8/10 Very good

Hotel within walking distance to downtown
I’ve stayed two times at this hotel in the past three months and looking forward to staying a third time soon. Simply put, the price, the location and the staff are irreplaceable.
3-night trip
Verified Expedia guest review

10/10 Exceptional

John, 3-night romance trip
Verified guest review