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1 room, 2 adults

Hotel Jen Singapore Orchardgateway by Shangri-La, Singapore

4-star4 stars
277 Orchard Road, Singapore, 238858, Singapore

4-star hotel with outdoor pool, connected to a shopping center, near Orchard Central
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Fabulous8.8
Location
Great location
Pool
Great pool
Breakfast
Tasty breakfast
Room
Great room
887See all 887 Hotels.com reviews
From 2,593 reviews

TripAdvisor Traveller Rating

Hotel Jen Singapore Orchardgateway by Shangri-La, Singapore

from $163
  • Deluxe Room, 1 King Bed
  • Deluxe Room (Family)
  • Superior Room, 1 King Bed, City View
  • Superior Room, 1 King Bed
  • Club Room, 1 King Bed (Panorama)
  • Club Room, 1 King Bed (Deluxe)
  • Club Room, 1 King Bed
  • Deluxe Twin Room
  • Superior Twin Room, City View
  • Superior Twin Room
  • Club Twin Room (Panorama)
  • Club Twin Room

What’s around Hotel Jen Singapore Orchardgateway by Shangri-La, Singapore

Top spots nearby

Recommended by this property

  • Orchard Central (2-minute walk)
  • National Museum of Singapore (11-minute walk)
  • Peranakan Museum (12-minute walk)

Getting around

  • Singapore (SIN-Changi) - 27 min drive
  • Johor Bahru (JHB-Senai Intl.) - 60 min drive
  • JB Sentral - 37 min drive
  • Somerset Station - 1 min walk
  • Dhoby Ghaut Station - 10 min walk
  • Orchard Station - 14 min walk
  • Free self parking
  • Limited parking

About Hotel Jen Singapore Orchardgateway by Shangri-La, Singapore

Vibrant hotel with rooftop pool overlooking Singapore

Fashionable Orchard Road

Hotel Jen Singapore Orchardgateway by Shangri-La enjoys a prime location amid the shops and restaurants of iconic Orchard Road, steps from Somerset MRT Station. It's a 15-minute walk to the National Museum of Singapore and a 20-minute MRT ride to Chinatown; Gardens by the Bay is 3.5 km away.

Parks, museum, and birds

Two landmark green spaces are within a 15-minute walk: Istana Park, with its large reflecting pool, and historic Fort Canning Park. You can gain insights into Peranakan culture at Peranakan Museum, a 5-minute cab ride, or feed the parrots at Jurong Bird Park, a 20-minute ride.

Rooftop pool and 2 bars

The rooftop pool offers impressive city views, and massages are available in the poolside cabanas and in your guestroom. After a workout in the 24-hour fitness center, you can enjoy local specialties at Makan at Jen; Lounge at Jen and Baywatch at Jen are good spots for cocktails.

Free WiFi and city views

Spacious guestrooms are bright and chic, offering free WiFi and city views from large windows. You can brew a fresh coffee, surf channels on the 40-inch flat-screen IPTV, and access 2,500-plus newspapers and magazines using the PressReader app.

At a glance

Key facts

Hotel size

  • This hotel has 499 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking (limited)
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Spa tub
Working away
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 452
  • Conference space size (meters) - 42
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
Accessibility
  • In-room accessibility
Languages Spoken
  • Chinese
  • English
  • Malay

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Makan at Jen - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Bay Watch at Jen - This poolside rooftop bar serves light fare only.

Lounge at Jen - Onsite bar.

Hotel Jen Singapore Orchardgateway by Shangri-La, Singapore’s small print

Also known as

  • Traders Hotel
  • Jen Orchardgateway Shangri-La
  • Hotel Jen Orchardgateway Singapore by Shangri La
  • Traders Orchardgateway Hotel Singapore
  • Traders Orchardgateway Singapore
  • Hotel Jen Orchardgateway Singapore Shangri-La
  • Hotel Jen Orchardgateway
  • Jen Orchardgateway Singapore
  • Jen Orchardgateway
  • Hotel Jen Orchardgateway Shangri-La
  • Jen Orchardgateway Singapore Shangri-La

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for SGD 105.93 per night

Buffet breakfast is offered for an extra charge of SGD 35.31 for adults and SGD 17.66 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8.8 From 887 reviews

Hotel Jen Singapore Orchardgateway by Shangri-La, Singapore
Exceptional10.0
Dream Vacation
Luxury at an affordable rate. Great part of town. Will return
Connie, us1 night family trip
Hotel Jen Singapore Orchardgateway by Shangri-La, Singapore
Exceptional10.0
The hotel was amazing 😉 loved it. The rooftop pool was spectacular. Location great. Service excellent..check in was easy.
Kathleen, us2 night trip
Hotel Jen Singapore Orchardgateway by Shangri-La, Singapore
Exceptional10.0
Loved the Hotel Jen!
Hotel Jen Orchardgateway was an ideal location for exploring Singapore. Great transportation access, pool and views fantastic, great services downstairs in the mall.
Cynthia, us3 night romance trip
Hotel Jen Singapore Orchardgateway by Shangri-La, Singapore
Exceptional10.0
Great hotel and great service
This was a perfect place to stay while visiting our daughter in Singapore. The only issue i had was that i did not like the non privacy door to the bathroom. Otherwise all was excellent.
MARIE, us3 night family trip
Hotel Jen Singapore Orchardgateway by Shangri-La, Singapore
Very Good8.0
Perfect location for a visitor!
Hotel was very modern with a beautiful restaurant. I didn’t get to try the food but I’ve only heard good things. Vending machines on the floors with robot assistance. Staff was friendly and helpful. Hotel is in a great location. Right on top of a huge mall and metro station!
Tracy, us1 night trip

See all reviews

Hotel Jen Singapore Orchardgateway by Shangri-La, Singapore

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