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1 room, 2 adults

Hotel Jen Orchardgateway Singapore, Singapore

4-star4 stars
277 Orchard RoadSingapore238858Singapore

4-star hotel with 2 bars/lounges, near Orchard Central
  • Free WiFi and free parking
  • Collect nightsYou can collect® Rewards nights here
Great location
Great pool
Tasty breakfast
Great room
826See all 826 reviews
From 2,478 reviewsTripAdvisor Traveller Rating

Hotel Jen Orchardgateway Singapore, Singapore

from $160
  • Deluxe Room, 1 King Bed
  • Deluxe Room (Family)
  • Superior Room, 1 King Bed, City View
  • Superior Room, 1 King Bed
  • Club Room, 1 King Bed (Panorama)
  • Club Room, 1 King Bed (Deluxe)
  • Club Room, 1 King Bed
  • Deluxe Twin Room
  • Superior Twin Room, City View
  • Superior Twin Room
  • Club Twin Room (Panorama)
  • Club Twin Room

What’s around Hotel Jen Orchardgateway Singapore, Singapore

Top spots nearby

Recommended by this property

  • Orchard Central (2-minute walk)
  • National Museum of Singapore (11-minute walk)
  • Peranakan Museum (12-minute walk)

Getting around

  • Singapore (SIN-Changi) - 26 min drive
  • Johor Bahru (JHB-Senai Intl.) - 58 min drive
  • JB Sentral - 36 min drive
  • Somerset Station - 1 min walk
  • Dhoby Ghaut Station - 10 min walk
  • Orchard Station - 14 min walk
  • Free self parking
  • Limited parking

About Hotel Jen Orchardgateway Singapore, Singapore

Vibrant hotel with rooftop pool overlooking Singapore

Fashionable Orchard Road

Hotel Jen Orchardgateway Singapore enjoys a prime location amid the shops and restaurants of iconic Orchard Road, steps from Somerset MRT Station. It's a 15-minute walk to the National Museum of Singapore and a 20-minute MRT ride to Chinatown; Gardens by the Bay is 3.5 km away.

Parks, museum, and birds

Two landmark green spaces are within a 15-minute walk: Istana Park, with its large reflecting pool, and historic Fort Canning Park. You can gain insights into Peranakan culture at Peranakan Museum, a 5-minute cab ride, or feed the parrots at Jurong Bird Park, a 20-minute ride.

Rooftop pool and 2 bars

The rooftop pool offers impressive city views, and massages are available in the poolside cabanas and in your guestroom. After a workout in the 24-hour fitness center, you can enjoy local specialties at Makan at Jen; Lounge at Jen and Baywatch at Jen are good spots for cocktails.

Free WiFi and city views

Spacious guestrooms are bright and chic, offering free WiFi and city views from large windows. You can brew a fresh coffee, surf channels on the 40-inch flat-screen IPTV, and access 2,500-plus newspapers and magazines using the PressReader app.

At a glance

Key facts

Hotel size

  • This hotel has 499 rooms
  • This hotel is arranged over 10 floors


  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking (limited)
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Spa tub
Working away
  • Conference space
  • Meeting rooms 3
  • Conference space size (feet) - 452
  • Conference space size (meters) - 42
  • Computer station
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Porter/bellhop
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


Makan at Jen - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Bay Watch at Jen - This poolside rooftop bar serves light fare only.

Lounge at Jen - Onsite bar.

Hotel Jen Orchardgateway Singapore, Singapore’s small print

Also known as

  • Traders Hotel
  • Jen Orchardgateway Shangri-La
  • Hotel Jen Orchardgateway Singapore by Shangri La
  • Traders Orchardgateway Hotel Singapore
  • Traders Orchardgateway Singapore
  • Hotel Jen Orchardgateway Singapore Shangri-La
  • Hotel Jen Orchardgateway
  • Jen Orchardgateway Singapore
  • Jen Orchardgateway
  • Hotel Jen Orchardgateway Shangri-La
  • Jen Orchardgateway Singapore Shangri-La


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for SGD 105.93 per night

Buffet breakfast is offered for an extra charge of SGD 35.31 for adults and SGD 17.66 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8.8 From 826 reviews

Hotel Jen Orchardgateway Singapore, Singapore
Perfect place in an awesome hotel😍
A Traveler, us2 night trip
Hotel Jen Orchardgateway Singapore, Singapore
Book the Jen - you will love it
Loved the Jen - gorgeous rooftop pool (opened to 11:00pm), large family rooms with king and sofa bed, perfect location (right above MRT), a 10th floor buffer and open air garden, and a robot that delivered small items to our room who the kids adored! We had a lovely stay and will book again for Christmas break.
Brooke, us3 night trip
Hotel Jen Orchardgateway Singapore, Singapore
very nice hotel
Had a very nice, one-night stay. the room was very comfortable, although the bathroom set-up was a bit unusual, and not very private.
Susan, us1 night trip
Hotel Jen Orchardgateway Singapore, Singapore
Great atmosphere and location
I stayed for a business meeting but also the weekend to get to see the city. The room was super comfy and the breakfast buffet was amazing. It's location is perfect for shopping and the public transportation options are right there to go wherever you need to. I'll definitely stay here the next time.
PATRICIA, us2 night trip
Hotel Jen Orchardgateway Singapore, Singapore
Very Good8.0
Service was good.. only hope that the club lounge got more variety of snacks
Agnes, us1 night family trip

See all reviews

Hotel Jen Orchardgateway Singapore, Singapore

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