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1 room, 2 adults

Hotel Jen Orchardgateway Singapore, Singapore

4-star4 stars
277 Orchard RoadSingapore238858Singapore

4-star hotel with 2 bars/lounges, near Orchard Central
  • Free WiFi and free parking
  • Collect nightsFor every 10 nights, get 1 free!
Great location
Great pool
Tasty breakfast
Great room
809See all 809 reviews
From 2,392 reviewsTripAdvisor Traveller Rating

Hotel Jen Orchardgateway Singapore, Singapore

from $176
  • Deluxe Room, 1 King Bed
  • Deluxe Room (Family)
  • Superior Room, 1 King Bed, City View
  • Superior Room, 1 King Bed
  • Club Room, 1 King Bed (Panorama)
  • Club Room, 1 King Bed (Deluxe)
  • Club Room, 1 King Bed
  • Deluxe Twin Room
  • Superior Twin Room, City View
  • Superior Twin Room
  • Club Twin Room (Panorama)
  • Club Twin Room

At a glance

Key facts

Hotel size

  • This hotel has 499 rooms
  • This hotel is arranged over 10 floors


  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking (limited)
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Breakfast (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Spa tub
Working away
  • Conference space
  • Meeting rooms
  • Conference space size (feet) -
  • Conference space size (meters) -
  • Computer station
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Porter/bellhop
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


Makan at Jen - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Bay Watch at Jen - This poolside rooftop bar serves light fare only.

Lounge at Jen - Onsite bar.

Hotel Jen Orchardgateway Singapore, Singapore’s small print

Also known as

  • Traders Hotel
  • Jen Orchardgateway Shangri-La
  • Hotel Jen Orchardgateway Singapore by Shangri La
  • Traders Orchardgateway Hotel Singapore
  • Traders Orchardgateway Singapore
  • Hotel Jen Orchardgateway Singapore Shangri-La
  • Hotel Jen Orchardgateway
  • Jen Orchardgateway Singapore
  • Jen Orchardgateway
  • Hotel Jen Orchardgateway Shangri-La
  • Jen Orchardgateway Singapore Shangri-La


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for SGD 105.93 per night

Breakfast is offered for an extra charge of SGD 35.31 for adults and SGD 17.66 for children (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

What’s around Hotel Jen Orchardgateway Singapore, Singapore

Top spots nearby

Recommended by this property

  • Orchard Central (2-minute walk)
  • National Museum of Singapore (11-minute walk)
  • Peranakan Museum (12-minute walk)

Getting around

  • Singapore (SIN-Changi) - 26 min drive
  • Johor Bahru (JHB-Senai Intl.) - 58 min drive
  • JB Sentral - 36 min drive
  • Somerset Station - 1 min walk
  • Dhoby Ghaut Station - 10 min walk
  • Orchard Station - 14 min walk
  • Free self parking
  • Limited parking

Recent reviews

Fabulous 8.6 From 809 reviews

Hotel Jen Orchardgateway Singapore, Singapore
very nice hotel
Had a very nice, one-night stay. the room was very comfortable, although the bathroom set-up was a bit unusual, and not very private.
Susan, us1 night trip
Hotel Jen Orchardgateway Singapore, Singapore
Great atmosphere and location
I stayed for a business meeting but also the weekend to get to see the city. The room was super comfy and the breakfast buffet was amazing. It's location is perfect for shopping and the public transportation options are right there to go wherever you need to. I'll definitely stay here the next time.
PATRICIA, us2 night trip
Hotel Jen Orchardgateway Singapore, Singapore
Very Good8.0
Service was good.. only hope that the club lounge got more variety of snacks
Agnes, us1 night family trip
Hotel Jen Orchardgateway Singapore, Singapore
Very Good8.0
Amazing pool views!
Best: *The pool and the view are amazing here! *There is an elevator that takes you right to the subway! *If you like shopping, there are blocks and blocks of mini malls. Basically a large building that has floors of shopping and food. There are a lot of these mall buildings. Not like the mega malls in the USA. *There are a ton of food choices but you have to wonder through the maze of malls to actually find the food. All the food was good though. Average: *The gym was small and the cardio equipment was dated and a tad on the verge of being broken down. *The room was basic, with no separate bathroom. It was ok for me because I was there solo but a bit awkward if you are sharing the room. The shower opens up the the bed. *My sheets had a few small holes in them and while the pillows were soft, they were too soft and didn’t provide great support. Bad: *The hotel breakfast! Literally everything they offered was gross. They have an ok selection of food but it all looked bland. I gave it a go and ended up getting sick immediately after. For the price, I would have expected way better quality of food and a better selection. There was a lot of food but none of it looked good. I would not recommend the breakfast here at all. *Everything in Singapore is expensive! The shopping district in Orchard has 20+ malls but everything is overpriced and the merchandise is very similar to what we have in the USA. No point in buying something I can get cheaper & at home.
A Traveler, us6 night business trip
Hotel Jen Orchardgateway Singapore, Singapore
Would stay elsewhere next time
great location. not a 4/5 star stay. A "backup" truck/forklift... warning siren went off very 30-45 seconds till 4AM. Not sure why we should be able to hear this on the 18th floor. Only simple (Holiday-inn like) toiletries in the bathroom. No lotion/Q-Tips,....
William, us1 night business trip

See all reviews

Hotel Jen Orchardgateway Singapore, Singapore

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