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Overall score and ratings

6.0

Good

4.8/10

Cleanliness

5.4/10

Staff & service

5.1/10

Property conditions & facilities

6/10 Good

OK if no other hotel is available near the Haram.
The hotel is at walking distance but still far from Masjid Al Haram, especially the entrance for women. Four single beds instead of one double bed were provided for me and my wife. Smelly room and dirty carpet. Uncomfortably fitted toilet seat. Dim lights. Was allowed to check in at 4pm only instead of 3pm as confirmed by Expedia.
skh, 3-night trip
Verified Expedia guest review

6/10 Good

Hotel management
Hotel front desk behaviour is totally non cooperative and terrible. They were misbehaving with most of the residents
3-night trip
Verified Expedia guest review

8/10 Very good

Good service
Arrived at hotel before check in time, was given an alternative room to save me having to wait. Good service. Checkout was quick and smooth.
1-night trip
Verified Hotels.com guest review

4/10 Fair

Find another better for you
Very ugly and old hotel they didn't take care of since decades
mohamed, 2-night romance trip
Verified Hotels.com guest review

8/10 Very good

Umrah 2017
It's a very good 1* hotel the location is amazing only less then 5 mins walk to gate no 6 at haram date market is close by (2 mins) if you want 5\4\3* this is not what you are looking for... But if your on budget and want to be close don't look any further
Verified Hotels.com guest review

6/10 Good

Near Grand mosque, about 7 minutes walking
Room is Ok. It appears to be probably one star hotel. No breakfast available in contrast to their claim on the web.
Verified Expedia guest review

6/10 Good

Ok for group of men
Location is hardly 5 mins walk from the mosque which is the biggest advantage. The rooms are small which is acceptable. The bathrooms are very old and look dirty. You can get a taxi etc from nearby easily and there are basic cafeterias very close.
Verified Hotels.com guest review

10/10 Exceptional

Verified Hotels.com guest review

6/10 Good

Close to Haram
Need improvement in cleaniness,house keeping, but close to Haram. I love Madinah
Verified Expedia guest review

6/10 Good

Good location and bad facilities
It wasn't as expected in term of facilities , no parking no breakfast in spite it's mentioned on your website , no wifi connection except on the lobby and the lobby is very poor
Verified Expedia guest review