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The Citadel Hotel

Photo gallery for The Citadel Hotel

Front of property
Super Deluxe Dbl AC Room | In-room safe, desk, iron/ironing board, cots/infant beds
Deluxe Dbl AC Room | In-room safe, desk, iron/ironing board, cots/infant beds
Deluxe Dbl AC Room | In-room safe, desk, iron/ironing board, cots/infant beds
Super Deluxe Dbl AC Room | In-room safe, desk, iron/ironing board, cots/infant beds

Overview of The Citadel Hotel

The Citadel Hotel

3.5 star property
Beach hotel in Vasco da Gama with restaurant, bar/lounge

23 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Lounge area
  • Restaurant
Map
Pereira Chambers, Pe-Jose Vaz Road, Beside Vijaya Bank, Vasco da Gama, Goa, 403802
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • 24-hour room service
  • Conference centre
  • Business centre
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Snack bar/deli
  • ATM/banking services
For families
  • Cots/infant beds (surcharge)
  • Private bathroom
  • Separate sitting area
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • Colva Beach - 58 min drive
  • Deltin Royale Casino - 28 min drive
  • Candolim Beach - 38 min drive
  • Calangute Beach - 39 min drive
  • Baga Beach - 42 min drive

Getting around

  • Dabolim Airport (GOI) - 28 min drive
  • Vasco da Gama Station - 3 min walk
  • Cansaulim Verna Station - 20 min drive
  • Majorda Station - 22 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Domino's - 9 min walk
  • Biryani Streat Safari - 6 min drive
  • Sheela Bar & Restaurant - 6 min drive
  • Claudi's Corner - 12 min drive
  • SWINg! By The Bay - 12 min drive

About this property

The Citadel Hotel

Located only 3.5 mi (5.7 km) from the airport, The Citadel Hotel offers a shuttle (available on request). You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Other features include a snack bar/deli and a terrace.

Languages

English, Hindi

Cleaning and safety practices

Social distancing

Social distancing measures in place
This information is provided by our partners.

At a glance

Hotel size

  • 36 rooms

Arriving/Leaving

  • Check-in time starts at noon
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle (available on request)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Working away

  • Business centre
  • Meeting room
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace

Languages

  • English
  • Hindi

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Cot/infant bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

On-site venue No. 2 – pub.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Cots/infant beds are available for an extra charge

Hygiene & cleanliness

Social distancing measures are in place.

Policies

This property accepts credit cards.

Property registration number HOTS000660

Also known as

Citadel Hotel Vasco da Gama
Citadel Vasco da Gama
The Citadel Hotel Goa/Vasco Da Gama
The Citadel Hotel Hotel
The Citadel Hotel Vasco da Gama
The Citadel Hotel Hotel Vasco da Gama

Frequently asked questions

Does The Citadel Hotel offer free cancellation for a full refund?
Yes, The Citadel Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Citadel Hotel?
This property confirms that social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at The Citadel Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Citadel Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by The Citadel Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at The Citadel Hotel?
You can check in starting at noon. Check-out time is noon.
Is there an on-site casino at The Citadel Hotel?
No, this hotel doesn't have a casino, but Casino Pearl (11-min drive) and Deltin Royale Casino (28-min drive) are both nearby.
Are there restaurants at or near The Citadel Hotel?
Yes, there's an on-site restaurant. Nearby restaurants include Domino's (9-min walk), Biryani Streat Safari (3.5 mi) and Sheela Bar & Restaurant (4.3 mi).
What's the area around The Citadel Hotel like?
The Citadel Hotel is a short 3-minute walk from Vasco da Gama Station and 18 minutes' walk from Baina Beach.

Overall score and ratings

5.8

5.9/10

Cleanliness

6.1/10

Staff & service

5.3/10

Property conditions & facilities

2/10 Poor

Joseph, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Awful, dirty hotel and rude staff
Check-in process slow - took half an hour to get checked in and we were the only customers. Very unfriendly staff, especially on the front desk. Room was dirty with stains on the sheets. The toilet in one of our rooms didn’t flush. The air conditioning unit was so loud that we had to switch it off and it then made a clanking sound as if there was an animal inside it. Hot stuffy room - filthy windows. No towels, soap or tea/coffee (there was a kettle). We asked for bottled water and they arrived with no seal so obviously take straight from the tap so undrinkable. General area like a war zone - half expected Kate Aidie to pop her head up it was so bad.
Mark, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Very friendly and helpful. Good and clean. Close to the market and very handy . I really enjoyed my stay over there.
1-night trip
Verified Hotels.com guest review

2/10 Poor

Don't let the bedbugs bite!
I will state this again. My room was full of bedbugs. If you can't publish the truth, why are you asking for my review?
Verified Hotels.com guest review

2/10 Poor

Bed bugs was the final straw!
This is the first hotel I have ever stayed in where the beds were full of bed bugs! Killing them left blood stains all over the sheets. This is after they did not have my Hotels.com reservation...after they found it and put me in the wrong room and had to move me after an hour (paid for AC but room had no AC)...I am not happy. :(
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

10/10 Exceptional

Awesome experience
It was a pleasant experience. Cleanliness and richness in behaviour of Hotel staff is what made me love this Hotel. Thanks in.hotels.com for suggesting this master piece.
Verified Hotels.com guest review

8/10 Very good

Good Value for Money Deal in vasco
Stayed for just a night at the end of a business trip. Though I previously read some -ve reviews regarding the service of this hotel, yet luckily I didn't have any such misfortune. But then I usually don't use room service or other additional services. So I'm not in a position to comment on it. WiFi is rather fast for a free connection. Room was very clean and well-attended to. Hard beds might feel tad small and uncomfortable for people with larger physique. Location was both very convenient and inconvenient :-) If you are arriving very late by train or are leaving at odd hours, just a few metres to Vasco station is very convenient. But it is -as Vasco generally is - away from all hotspots of Goa. But necessities and conveniences are all nearby. Particularly recommended for budget-conscious short stay guests. In a generally over-priced Goa, this is a great valie for money deal.
Verified Hotels.com guest review

2/10 Poor

Bad all around. Not as advertised at all
Bed was infested with bedbugs. No hot water, no cable, noisy, thin mattress, and when I entered the room, no toilet paper, no pillows on the bed, no coffee station. It's supposed to be a deluxe room I am covered in bed bug bites. It was the worst night I spent in a hotel. It's on a noisy street.
Verified Expedia guest review

8/10 Very good

Good for short stay
Location wise is good as is near to the airport and to some good restaurants.
Verified Expedia guest review