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All properties in Hanoi, Vietnam
All properties in Hanoi, Vietnam

Elegant Suites Westlake, Hanoi

5-star5 stars
Great for familiesThis property has good facilities for families.
10B Dang Thai Mai Street, Tay Ho District, Hanoi, Vietnam

Luxury apartment with fireplace, near Syrena Shopping Center
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 246 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Wellness
Great wellness & sports facilities
Pool
Great pool
Room
Great room
Comfort
Very comfortable

Elegant Suites Westlake, Hanoi

from $88
  • Studio, Garden View
  • Apartment, 1 Bedroom, Garden View
  • Apartment, 2 Bedrooms, Garden View
  • Apartment, 3 Bedrooms
  • Apartment, 4 Bedrooms, Lake View

What’s around Elegant Suites Westlake, Hanoi

Top spots nearby

Recommended by this property

  • Syrena Shopping Center (5-minute walk)
  • West Lake (8-minute walk)
  • Tran Quoc Pagoda (20-minute walk)
  • Presidential Palace (26-minute walk)
  • Ta Hien Street (39-minute walk)

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 20 min drive
  • Hanoi Long Bien Station - 5 min drive
  • Hanoi Railway Station - 8 min drive
  • Hanoi Gia Lam Station - 10 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

At a glance

Key facts

Size

  • 135 apartments
  • Arranged over 16 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets stay free

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station pick-up *

Parking

  • Free self parking

  • Extended parking *

Offsite

  • Free area shuttle within 5 km

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the aparthotel

Food and drink
  • 2 bars/lounges
  • Restaurant
  • Room service (during limited hours)
Things to do
  • Outdoor seasonal pool
  • Children's pool
  • Fitness facilities
  • Spa tub
  • Playground on site
Working away
  • Business center
  • Conference space
  • One meeting room
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2013
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Library
Accessibility
  • Disabled parking
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • In-room accessibility

In the apartment

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
  • Washer/dryer
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Things to enjoy
  • Fireplace
  • Individually decorated
  • Separate dining area
  • Separate living room
  • Balcony
Freshen up
  • Second bathroom
  • Jetted bathtub
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer (on request)
Be entertained
  • LCD TV
  • Cable TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Cookware, dishware, and utensils
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Camellia - This restaurant serves breakfast, lunch, and dinner.

Elegant Suites Westlake, Hanoi’s small print

Also known as

  • Elegant Suites Westlake Aparthotel Hanoi
  • Elegant Suites Westlake Aparthotel Hanoi
  • Elegant Suites Westlake Aparthotel
  • Elegant Suites Westlake Hanoi
  • Elegant Suites Westlake
  • Elegant Suites Westlake Hanoi
  • Elegant Suites Westlake Aparthotel

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge of USD 100 (subject to availability)

Late check-out can be arranged for an extra charge of USD 100 (subject to availability)

Extended parking is available for an extra charge

Rollaway beds are available for USD 25.0 per night

Airport shuttle service is offered for an extra charge of USD 20 per vehicle (one-way)

Train station pick-up service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Superb 9.0 From 267 reviews

Good 6.0
Issues with our room the second time.
We stayed two days on two separate reservations within three days. The unit on this reservation gave us room 601. The TV screen was damaged and looked like 9 flash lights distorting the image. The master bathroom had no curtains and the counter sink water outlet was loose. Things to note on the overall location is there are no fireplace, DVD or jacuzzi tub or desk. On a positive side the rooms and faculty was very clean. The front desk staff was very nice and courtious.
Irwin, usFamily trip
Exceptional 10.0
Amazing service!
The service at this hotel was amazing. From the contact I made with them to arrange a ride to/from the airport, check-in, breakfast, arranging taxis, and check out, I had a great experience at the Elegant Suites Westlake. The room was HUGE with a kitchen and separate bedroom. The landscaping of the hotel was very nice. To get to the hotel, it is in an area that is very old and did not look appealing. But when I arrived at the hotel, it was beautiful.
Jeffrey, us1 night business trip
Exceptional 10.0
Excellent property, great stay
This is a very good property for a short or long stay. The rooms are large and well appointed, clean, comfortable bed, nice linen, spacious bathroom with good water pressure. The location of hotel us excellent, just outside of the really busy part of town within walking distance of many great restaurants and shops. The pool is absolutely fantastic, it is huge and quiet. The only recommendation we had was to kindly ask the staff to be quiet in the morning when they start cleaning the rooms early, they are laughing and shouting making sleeping in impossible. Otherwise, fantastic! David at the front desk is ace!
David, usRomance trip
Fair 4.0
Mosquito found in 5-star hotel room!
There were mosquito in room. My wife got bitten and hit it on the wall. We called the front desk asked for repellent in the room. The front desk said us there was no way mosquito in the room and asked for prove. They come up and examined the bite and blood marks. Meanwhile, their outdoor swimming pool was also closed, even I don't mind the cool water.
ALVIN, us1 night romance trip
Exceptional 10.0
Perfect stay everytime
Great service and perfect rooms for a business trip!
Megan, us1 night business trip

Elegant Suites Westlake, Hanoi

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