Guests
All properties in Cancun, Quintana Roo, Mexico

Hotel Parador

3-star hotel with outdoor pool, near Plaza Las Americas

  • Free WiFi in lobby and free parking
From
$32

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Image gallery

  • Pool
  • Pool
  • Pool
  • Standard Double Room, 2 Double Beds - Living Area
  • Pool
Pool. Image 1 of 42
1 / 42Pool
Av. Tulum No. 26, Cancun, 77500, QROO, Mexico
7.0.Good.
  • The bathroom was still dirty with hair all over the toilet surrounding area. The water…

    Feb 7, 2022

  • They need to work on the room appearance. Broken closet doors, bathroom door and floor…

    Oct 21, 2021

See all 598 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Transportation options
Dining options
Safe
Shopping

The following facilities or services will be unavailable from July 1 2021 to June 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services
    • Free parking
    • Pool
    • Free WiFi
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 66 smoke-free guestrooms
    • Daily housekeeping
    • Outdoor pool
    • Breakfast available
    • Bar/lounge
    • Terrace

    For families

    • Children's pool
    • Private bathroom
    • Free toiletries
    • Garden
    • Terrace
    • Daily housekeeping

    What’s around

    • In Downtown Cancun
    • Plaza Las Americas - 22 min walk
    • Puerto Cancun Marina Town Center - 26 min walk
    • Dubai Palace Casino - 29 min walk
    • Las Plazas Outlet Cancun - 40 min walk
    • Benito Juarez Municipal Building - 1 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard Room, 1 Double Bed
    • Standard Double Room, 2 Double Beds

    What’s around

    Landmarks

    • In Downtown Cancun
    • Plaza Las Americas - 22 min walk
    • Puerto Cancun Marina Town Center - 26 min walk
    • Dubai Palace Casino - 29 min walk
    • Las Plazas Outlet Cancun - 40 min walk
    • Benito Juarez Municipal Building - 1 min walk
    • Mercado Ki Huic - 5 min walk
    • Las Palapas Park - 6 min walk
    • Ceviche Square - 8 min walk
    • Mercado 23 - 9 min walk
    • PlayCity Casino - 9 min walk

    Getting around

    • Cancun Intl. Airport (CUN) - 26 min drive
    map
    See on map
    Av. Tulum No. 26, Cancun, 77500, QROO, Mexico

    At a glance

    Hotel size

    • This hotel has 66 rooms

    Arriving/leaving

    • Check-in time 3 PM-6:00 PM
    • Check-out time is noon

    Restrictions related to your trip

    • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

    Pets

    • No pets or service animals allowed

    Internet

    • Free WiFi in public areas

    Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Free offsite parking nearby

    Other information

    • Smoke-free property
    *See fees and policies for additional details or extra charges

    In the hotel

    Food and drink

    • Cooked-to-order breakfast daily (surcharge)
    • Bar/lounge
    • Coffee shop/cafe

    Things to do

    • Number of outdoor pools - 1
    • Children's pool

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Luggage storage

    Facilities

    • Garden
    • Terrace

    Accessibility

    • In-room accessibility
    • Wheelchair-accessible parking

    Languages Spoken

    • English
    • Spanish

    In the room

    Home comforts

    • Air conditioning
    • Iron/ironing board (on request)

    Sleep well

    • Premium bedding

    Freshen up

    • Private bathroom
    • Shower only
    • Free toiletries
    • Hair dryer (on request)

    Be entertained

    • 32-inch LED TV
    • Cable TV channels

    Stay connected

    • Phone

    More

    • Daily housekeeping

    Special features

    Dining

    El Alux - Onsite bar.

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges by the property at check-in or check-out:

    • A tax is imposed by the city: MXN 28.87 per accommodation, per night

    Optional extras

    • Breakfast costs between MXN 65 and MXN 200 for adults, and MXN 50 and MXN 200 for children (approximately)

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    Policies

    This property does not have elevators.

    This property accepts credit cards, debit cards and cash.

    Also known as

    • Hotel Parador Cancun
    • Parador Cancun
    • Parador Hotel Cancun
    • Hotel Parador Hotel
    • Hotel Parador Cancun
    • Hotel Parador Hotel Cancun

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, Hotel Parador does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, there's an outdoor pool and a children's pool.
    • Sorry, pets and service animals aren't allowed.
    • You can check in from 3 PM - 6:00 PM. Check-out time is noon.
    • Yes. Nearby restaurants include El Socio Taqueria Naiz (4-min walk), El Pescado Ciego (5-min walk), and El Tigre y El Toro (5-min walk).
    • No, this hotel doesn't have a casino, but PlayCity Casino (9-min walk) and Royal Yak Casino and Sports Book (3-min drive) are both nearby.
    • Hotel Parador has an outdoor pool and a garden.
    7.0.Good.
    • 10.0.Exceptional

      I enjoy how the employer clean the hotel every day

      5 night trip with friends, Jun 23, 2021

      Verified Expedia guest review

    • 10.0.Exceptional

      Location location location. Stores entertainment close by.

      5 night trip with friends, Mar 17, 2021

      Verified Travelocity guest review

    • 2.0.Poor

      I like the picnic area that had in the back .the pool was nice. I didn't like the jackhammering they were doing during the day. Also didn't like all Loud music they had at night.. I would not recommend this hotel.

      13 night trip, Dec 20, 2020

      Verified Expedia guest review

    • 6.0.Good

      Room was clean. A/C worked well. They do have wi-fi. It didn't work in my room, but worked in hallway just fine. Room was quite dark even with lights on. Light bulbs were not bright enough for me. Also, there was only one wall plug in 2-bed room that fit my phone charger.

      1 night business trip, Jun 12, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      Great price excellent staff24hours A day Great breakfast

      7 night family trip, Jan 19, 2020

      Verified Expedia guest review

    • 8.0.Very Good

      Hotel was in a good location, close to transportation.

      2 night trip, Jan 12, 2020

      Verified Travelocity guest review

    • 8.0.Very Good

      I had a great stay. The location is perfect. Staff is very helpful in finding you what you need

      5 night family trip, Jan 7, 2020

      Verified Travelocity guest review

    • 2.0.Poor

      Not for Americans

        I made a mistake in booking and now the hotel has refused to return the extra money - US$167(MX$3162). I have been double charged for my room. I have stayed in this hotel 6 or 7 times since 2014 and I would have expected them to be more flexible about rules. But it seems MONEY/GREED is number 1 to them. This is a budget hotel and I have put up with less than ideal conditions. When I checked in this time there was not hot water for the first 24 hours. The deal clerk said it was broken and had no idea when it would be fixed. Always MANAÑA! When the hot water works I have to run the shower about 15 minutes for hot water. And, I won’t elaborate on the black MOLD in the bathrooms.  The free WiFi in public areas means something I have to walk to the other end of the building or go to a different floor. Sometimes standing next to a router it is slower than dial up connection. And the NOISE at night! There is a open air bar in hotel entrance where the music probably can heard over in the hotel zone till 5AM! If you want cheap and inconvenience, this is the place for you.

      Richard R., 4 night trip with friends, Jan 2, 2020

      Verified Hotels.com guest review

    • 2.0.Poor

      Overcharged

      I am being double charged for my room, and management is not ataking calls from Hotels.com to straighten this out.

      Richard R., 1 night trip with friends, Jan 1, 2020

      Verified Hotels.com guest review

    • 2.0.Poor

      GREEDY and NO CUSTOMER SERVICE

      I was charged 2x for my reservation and they would not refund the extra money.

      Richard R., 1 night trip, Dec 31, 2019

      Verified Hotels.com guest review

    See all 598 reviews