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1 room, 2 adults

Moon Palace Jamaica - All Inclusive, Ocho Rios

5-star5 stars
Main StreetOcho RiosSaint AnnJamaica

All-inclusive beachfront resort with spa, near Turtle Beach
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Fabulous8.8
  • The property was amazing, the service sucksSep 19, 2018
  • I love it .. will come back and stay next year Aug 12, 2018
376See all 376 Hotels.com reviews
From 2,238 reviewsTripAdvisor Traveller Rating

Moon Palace Jamaica - All Inclusive, Ocho Rios

from $565
  • Superior Deluxe Ocean View with balcony Up to 2500 USD Resort Credit
  • Deluxe Ocean View Up to 2500 USD Resort Credit
  • Room, Executive Level (Concierge) Up to 2500 USD Resort Credit
  • Family Room, 2 Bedrooms Up to 2500 USD Resort Credit
  • Deluxe Resort View with Up to 2500USD Resort Credit
  • Presidential Room, 2 Bedrooms, Ocean View

What’s around Moon Palace Jamaica - All Inclusive, Ocho Rios

Landmarks

  • On the beach
  • Turtle Beach - 1 min walk
  • Ocho Rios Craft Park - 5 min walk
  • Ocho Rios Clock Tower - 6 min walk
  • Turtle River Park - 8 min walk
  • Taj Mahal Mall - 11 min walk
  • Reggae Xplosion Museum - 13 min walk
  • Island Village - 14 min walk

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 101 min drive
  • Free self parking
  • Free valet parking
  • Free airport shuttle

At a glance

Key facts

Hotel size

  • This hotel has 705 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 3 PM-11:30 PM
  • Check-out time is noon
There is no front desk at this property. There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Contact the property in advance to get details. Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle (available 24 hours)

Parking

  • Free valet parking

Other information

  • Smoke-free property
  • All-inclusive (taxes and gratuities included)
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • 4 restaurants
  • 4 bars/lounges
  • 2 swim-up bars
  • 2 coffee shops/cafés
  • Snack bar/deli
  • Beach bar
  • Poolside bar
  • 24-hour room service
Things to do
  • Fitness classes on site
  • Pilates classes on site
  • Playground on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Snorkeling nearby
Working away
  • Business center
  • Meeting rooms
  • Computer station
Services
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers -
  • Elevator/lift
  • ATM/banking
  • Garden
  • Terrace
Accessibility
  • In-room accessibility
Languages Spoken
  • English
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Turndown service
Things to enjoy
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LED TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room liquor dispensers

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities
  • Kayaking

Land activities
  • Fitness facilities

Lessons/classes/games
  • Aerobics
  • Bartending
  • Water fitness

Entertainment
  • Onsite entertainment and activities
  • Access to onsite clubs

Other inclusions
  • Roundtrip airport transfers

Not included
  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Windsurfing equipment
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Transportation to offsite activities

Spa

Awe Spa has 23 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Buccaneers Reef - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

La Gondola - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Pier 8 - Overlooking the pool, this restaurant specializes in seafood and serves lunch and dinner. Open daily.

Momo - This restaurant specializes in Japanese cuisine and serves dinner only.

Boulangerie - Onsite coffee shop. Open 24 hours.

Moon Palace Jamaica - All Inclusive, Ocho Rios’s small print

Also known as

  • Moon Palace Jamaica Grande All Inclusive Ocho Rios
  • Moon Palace Jamaica Grande All Inclusive
  • Moon Palace Jamaica Grande Ocho Rios
  • Moon Palace Jamaica Grande
  • Moon Palace Jamaica All Inclusive Ocho Rios
  • Moon Palace Jamaica All Inclusive
  • Moon Palace Jamaica Ocho Rios
  • Moon Palace Jamaica

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Guests under 18 years old are not allowed in the fitness facility.

Guests under 18 years old are not allowed in the spa.

Onsite parties or group events are strictly prohibited. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8.8 From 376 reviews

Moon Palace Jamaica - All Inclusive, Ocho Rios
Exceptional10.0
Amazing hotel/resort!
Candice, us2 night trip
Moon Palace Jamaica - All Inclusive, Ocho Rios
Exceptional10.0
The employees were very attentive, entertainment staff was engaging and kids loved playing basketball, bocce ball and using the water slide. The website does not do this place justice. Highly reccomend for families!!
Alex, us6 night trip
Moon Palace Jamaica - All Inclusive, Ocho Rios
Very Good8.0
Didnt like the view lf cruise ships
A Traveler, us3 night trip with friends

See all reviews

Moon Palace Jamaica - All Inclusive, Ocho Rios

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