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All hotels in Isla Mujeres, Quintana Roo, Mexico
1 room, 2 adults

Chac Chi Hotel and Suites, Isla Mujeres

3-star3 stars
Avenida Rueda MedinaColonia Electricistas NO.2, Isla MujeresQROOMexico

3-star Isla Mujeres hotel with 2 outdoor pools
  • Free WiFi
  • Collect nightsYou can collect® Rewards nights here
Fantastic service
Very comfortable
Breakfast can be improved
Beach is not so nice
41See all 41 reviews
From 81 reviewsTripAdvisor Traveller Rating

Chac Chi Hotel and Suites, Isla Mujeres

from $68
  • Standard Room
  • Studio
  • Junior Suite

What’s around Chac Chi Hotel and Suites, Isla Mujeres


  • Crayola House - 14 min walk
  • Terminal Marítima Isla Mujeres - 25 min walk
  • Parador Fotográfico - 31 min walk
  • Mundaca House - 31 min walk
  • Cocal Beach - 33 min walk
  • Norte Beach - 34 min walk
  • Aztlán Galería - 34 min walk
  • Tortugranja Turtle Farm - 38 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 78 min drive
  • Onsite parking not available

At a glance

Key facts

Hotel size

  • This hotel has 19 rooms


  • Check-in time 3 PM-11 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • No parking

In the hotel

Food and drink
  • Free breakfast
Things to do
  • Number of outdoor pools - 2
  • Pool sun loungers
  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Daily housekeeping

Recent reviews

Good 7.4 From 41 reviews

Chac Chi Hotel and Suites, Isla Mujeres
Over priced!
This hotel is way over priced. It is far from north beach. From the port to the hotel we had to pay $50 (pesos). When we wanted to go back to the city/North Beach it would have been $50 again but after waiting for a taxi 40 minutes, a nice lady with a cart gave us a ride. Continental breakfast was very limited. A couple of bananas, corn flakes, coffee, toasts, and butter. For 139 dollars a night, you might as well stay at the Ixchel.
Harold, usOther trip
Chac Chi Hotel and Suites, Isla Mujeres
Basic accommodations far from town and shopping
Well, it is a basic room. It is definitely older and could use updating. There was no outlet in the bathroom and there was no blow dryer. The woman at the front desk was very nice and she found one for me. I had to dry my hair in the bedroom and try to see myself in the bathroom mirror. The a/c worked very well. It is not close to town, but I walked there anyway. It took at least 30 minutes, but it's a nice walk..mostly. I hardly saw any other guests there which was eerie because I was traveling by myself. The small balcony had a sliding door and the lock was broken. Just had to live with it. No safe either.
Laura, usOther trip
Chac Chi Hotel and Suites, Isla Mujeres
we stayed one night and are still waiting for confirmation of refund for the remains 6 nights. The hotel was a little far but decent -- unfortunately one of friends was in an accident so we needed to cancel the remains 6 nights
Andrea, usTrip with friends
Chac Chi Hotel and Suites, Isla Mujeres
Very Good8.0
Good budget option
Great hotel, great service, but if you are looking for something near the beach, just know that this is about a 20-25 min walk away (or a 50-peso cab ride). The rooftop pool was wonderful. The room was bare-bones but spacious.
A Traveler, usFamily trip
Chac Chi Hotel and Suites, Isla Mujeres
God va,ue for the dolla
We were the island for whale shark snorkelling. Chac Chi suites while not dowtown was only a 50 peso cab ride and goo value for the dollar. The owner and staff are great, roons lage and clean. Mine had a kitchen
Michael, caRomance trip

See all reviews

Chac Chi Hotel and Suites, Isla Mujeres

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