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The Concord Hotel And Suites

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Aerial view
Indoor pool, pool loungers
Indoor pool, pool loungers
Indoor pool, pool loungers
Basic Penthouse | View from room

Overview of The Concord Hotel And Suites

VIP Access

The Concord Hotel And Suites

4.5 star property
Luxury hotel in Parklands with indoor pool and restaurant

8.2/10 Very good

125 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
31, Wangapala Road, Nairobi, 49434

Room options

About this area

What's nearby

  • In Parklands
  • Thika Road Mall - 44 min drive
  • Nairobi National Park - 35 min drive

Getting around

  • Nairobi (NBO-Jomo Kenyatta Intl.) - 23 min drive
  • Nairobi (WIL-Wilson) - 24 min drive
  • Nairobi Station - 22 min drive
  • Syokimau Station - 33 min drive
  • Syokimau SGR Railway Station - 37 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Diamond Plaza Food court - 7 min walk
  • Chowpaty Restaurant - 8 min walk
  • Furusato - 13 min walk
  • Coffee Casa - 15 min walk
  • Maharaja Restaurant - 18 min walk

About this property

The Concord Hotel And Suites

The Concord Hotel And Suites offers an airport shuttle (available 24 hours) for USD 30.00 per vehicle one way. Guests indulge in massages, then grab a bite to eat at the restaurant. An indoor pool, a bar/lounge and a health club are other highlights at this luxurious hotel. Fellow travellers say good things about the helpful staff and overall property condition.

Languages

English, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 86 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from noon until noon
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

What to do

  • Golf lessons nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Pool loungers

Facilities

  • Built in 2016
  • Safe-deposit box at front desk
  • Health club
  • An indoor pool
  • Spa services
  • Hot tub
  • Sauna
  • Steam room

Accessibility

  • Lift
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • English
  • Swahili

Room amenities

Be entertained

  • 42-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Curry Flavors – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 15 for adults and USD 10 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 30.00 per vehicle (one way)
  • Local area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge of USD 50 (subject to availability)
  • Late checkout can be arranged for an extra charge of USD 50 (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 30.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

The Concord And Suites Nairobi
The Concord Hotel And Suites Hotel
The Concord Hotel And Suites Nairobi
The Concord Hotel And Suites Hotel Nairobi

Frequently asked questions

Does The Concord Hotel And Suites offer free cancellation for a full refund?
Yes, The Concord Hotel And Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Concord Hotel And Suites?
As of 29 November 2022, prices found for a 1-night stay for 2 adults at The Concord Hotel And Suites on 4 December 2022 start from €148, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Concord Hotel And Suites?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Concord Hotel And Suites?
Yes, there's an indoor pool.
Are pets allowed at The Concord Hotel And Suites?
Sorry, pets aren't allowed.
Is parking offered on site at The Concord Hotel And Suites?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by The Concord Hotel And Suites?
Yes, an airport shuttle is available. The charge is USD 30.00 per vehicle one way.
What are the check-in and check-out times at The Concord Hotel And Suites?
You can check in from noon - noon. There's a charge of USD 50 for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge of USD 50 (subject to availability).
What is there to do at The Concord Hotel And Suites and nearby?
The Concord Hotel And Suites has an indoor pool and a sauna, as well as a steam room.
Are there restaurants at or near The Concord Hotel And Suites?
Yes, there's an on-site restaurant that offers international cuisine. Nearby restaurants include Diamond Plaza Food court (7-min walk), Chowpaty Restaurant (8-min walk) and Furusato (13-min walk).
Does The Concord Hotel And Suites have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around The Concord Hotel And Suites like?
The Concord Hotel And Suites is in Parklands, a short 7-minute walk from Diamond Plaza II.

Overall score and ratings

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Exceptional

rina, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Murtaza, 2-night trip
Verified Expedia guest review

8/10 Very good

Staff were friendly. Room was ok. Bathroom was too small.
Zulfikar, 4-night family trip
Verified Expedia guest review

8/10 Very good

Nice amenities and great sense of security. Suites need some very minor repairs.
Ronald, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

Fiona, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

it is nice place however it is far little from the different options for food and shopping not possible to go by walking
Ahmed AbdelHamid Othman, 6-night trip
Verified Expedia guest review

6/10 Good

Parklands is convenient and reasonable but it's starting to look and feel run down and neglected by the owners. The staff are a mix of excellent and poor. We had road works right outside my room at night, all night long, but nobody bothered to inform me or offer a different room. The pool and gym are cold and inhospitable, the food at the restaurants overpriced and not very good. It was my second but also my last stay. It has deteriorated.
Jean, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

Great place to relax
Bernadette, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Please is very clean, quiet and secure
Muhammed, 2-night romance trip
Verified Expedia guest review

8/10 Very good

The say was very nice. The hotel was comfortable, clean, good amenities. I would definitely stay here again, and would recommend it to others to stay
2-night trip
Verified Hotels.com guest review