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Holiday Inn Express & Suites Ottawa East - Orleans, Ottawa

2.5 stars
500 Brisebois Crescent Drive& Centrum Boulevard, OttawaONK1E0A6Canada, ‏‎855-239-9222
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Excellent4.4 / 5
  • It was a beautiful hotel but impossible to find as it's not on your Garmin! Beware and…Jun 14, 2016
  • Only one of the breakfasts during our stay had bacon. The pancake machine did not work…Dec 1, 2015
192See all 192 Hotels.com reviews
From 84 reviewsTripAdvisor Traveller Rating

Holiday Inn Express & Suites Ottawa East - Orleans, Ottawa

Hotel Info: 855-239-9222

from $102
  • Suite, Non Smoking
  • Suite, Multiple Beds, Non Smoking
  • Room, Accessible, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking
  • Superior Room
  • Standard Room

At a glance

Key facts

Hotel size

  • This hotel has 103 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-10:30 AM
  • Check-out time is 11 AM
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed (service dogs only)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Holiday Inn Express Ottawa East Orleans Hotel
  • Holiday Inn Express Orleans Hotel
  • Holiday Inn Express Ottawa East Orleans
  • Holiday Inn Express Orleans

Optional extras

Rollaway beds are available for CAD 10 per night

In the hotel

Food and drink
  • Free buffet breakfast
  • Poolside bar
Things to do
  • Indoor pool
  • Fitness facilities
Working away
  • Business center
  • Meeting rooms 3
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Year Built 2014
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping

Holiday Inn Express & Suites Ottawa East - Orleans, Ottawa’s small print

Also known as

  • Holiday Inn Express Ottawa East Orleans Hotel
  • Holiday Inn Express Orleans Hotel
  • Holiday Inn Express Ottawa East Orleans
  • Holiday Inn Express Orleans

Optional extras

Rollaway beds are available for CAD 10 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 192 reviews

Holiday Inn Express & Suites Ottawa East - Orleans, Ottawa
Outstanding5.0 / 5
Difficult location to find with a GPS
1 night trip with friends
Holiday Inn Express & Suites Ottawa East - Orleans, Ottawa
Excellent4.0 / 5
Nice place
It was a little difficult to locate. After driving for 17 hours, we arrived at 2 AM and slept in until 9:30. Unfortunately, we did not get a chance to take advantage of the amenities, including the breakfast. That being said, I would definitely stay there again.
1 night family trip
Holiday Inn Express & Suites Ottawa East - Orleans, Ottawa
Outstanding5.0 / 5
Canada Tour
Great hotel and staff, only downside - as its a new hotel we were surprised to find no safes in room !
3 night romance trip
Holiday Inn Express & Suites Ottawa East - Orleans, Ottawa
Outstanding5.0 / 5
Great hotel!
I really enjoyed my stay. As an international traveler, it was a relief how friendly and helpful the staff was. The room was beautiful. The bed was comfortable. The TV was big and obviously new. The view was nice. The best part was that I couldn't hear any of my neighbors (whether that was good sound-proofing or a relatively new hotel having lots of vacancies, I'm not sure, but I was pleased either way). The only complaint was the location which was a little hard to find. It's so new that GPS can't find the exact spot and the location is not intuitive so I had to circle several times.
1 night trip
Holiday Inn Express & Suites Ottawa East - Orleans, Ottawa
Fair2.0 / 5
Poor Service
This is a fairly new hotel. The staff appears to be quite inexperienced and are having difficulty in managing the hotel. There is minimal house keeping effort. For instance, our room was left untouched for a whole day when we were out. We had to call the manager to have someone to come to straighten our bed, replenish toilette paper, bath soap, towels, etc. The time was at about 6 PM. We were told that the house keepers had all left. The manager sent an individual, who told us that he was quite new at this hotel, to fix up our room. The bathroom accessories, though fairly new, were not working properly. For instance, the toilette holders did not hold toilette paper. The bath tub was very slippery, an accident waiting to happen. The breakfast was mediocre, with tasteless scramble egg tasted.
2 night romance trip

See all reviews

Holiday Inn Express & Suites Ottawa East - Orleans, Ottawa

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