WORST EXPERIENCE ! I have never written a review, but I just had to share this time. The pictures on the website look NOTHING like the real room...dark & gloomy, un-cleaned kitchen and washing machine, thin wall you can hear everything, shower barely any water. The manager asked us to change the room, but all the rooms were in the SAME condition. We were so uncomfortable that we decided to check out after 2 nights, instead of staying 12 nights. We asked the manager for a partial refund, but they refused by insisting "it is non-refundable". They were not understanding, not accommodating, very disappointed with everything.