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Essence Palace Hotel, Hanoi

3.5-star3.5 stars
27 Gia Ngu StreetHoan Kiem District, Hanoi10000VietnamGreat location! See map

Family hotel with spa, near Thang Long Water Puppet Theatre
  • Free WiFi
Fantastic service
Awesome vibe
Delicious food
Great amenities
103See all 103 reviews
From 1,075 reviewsTripAdvisor Traveller Rating

Essence Palace Hotel, Hanoi

from $91
  • Deluxe Room
  • Superior Room
  • Standard Room
  • Family Room, Connecting Rooms
  • Suite
  • Junior Suite, Balcony
  • Deluxe Room, Balcony

At a glance

Key facts

Hotel size

  • This hotel has 31 rooms
  • This hotel is arranged over 8 floors


  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Babysitting/childcare *


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available on request) *

  • Train station pickup *


  • Self parking (limited) *

  • Discounted offsite parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • 24-hour room service
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Full-service spa
Working away
  • 24-hour business center
  • Computer station
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Library
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
Sleep well
  • Soundproofed rooms
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
  • Tablet computer
Stay connected
  • In-room computer
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, Essencia. Services include massages.

The spa is open daily.


Gia Ngu restaurant - This restaurant specializes in Vietnamese cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open 24 hours.

Awards and affiliations

  • The property is a member of the Leading Hotels of the World.

Essence Palace Hotel, Hanoi’s small print

Also known as

  • Essence Palace Hotel Hanoi
  • Essence Palace Hotel
  • Essence Palace Hanoi
  • Essence Palace


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Self parking costs USD 2 per night

Rollaway beds are available for USD 15 per night

Full breakfast is offered for an extra charge of USD 10 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 18 per vehicle (one way)

Train station pick-up service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Essence Palace Hotel, Hanoi


  • In Hoan Kiem
  • Thang Long Water Puppet Theatre - 5 min walk
  • Hoan Kiem Lake - 9 min walk
  • Temple of Literature - 32 min walk
  • Ho Chi Minh Mausoleum - 33 min walk
  • Thang Long Ca Tru Theatre - 3 min walk
  • Bach Ma Temple - 3 min walk
  • Hanoi Old City Gate - 5 min walk

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 39 min drive
  • Hanoi Long Bien Station - 11 min walk
  • Hanoi Railway Station - 23 min walk
  • Hanoi Gia Lam Station - 11 min drive
  • Self parking (surcharge)
  • Limited parking
  • Discounted offsite parking
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)

Recent reviews

Superb 9.2 From 103 reviews

Essence Palace Hotel, Hanoi
One of the best hotels we have ever stayed at!
This is a fantastic hotel - The staff are lovely and so helpful, the rooms perfectly equipped and comfortable and clean and the breakfast incredible.
Julie, us3 night trip
Essence Palace Hotel, Hanoi
Hanoi stay/Old Quarter
Room was cozy, clean, and mattress comfortable. Plenty of varieties of food to choose from for breakfast. Staff were courteous and felt welcome.
A Traveler, us2 night trip
Essence Palace Hotel, Hanoi
Don’t Miss This Hotel!
Oh my gosh! What a wonderful place to stay. I can’t say enough about the hospitality, friendliness, accommodations, food, etc. the staff just couldn’t do enough for us! We booked a trip to Ha Long Bay, a flight to Hoi An and accommodations through reception. Not only was this convenient and saved us time but, the advice we received was priceless. Did I mention the convenience did not cost us extra?? When I booked this hotel, the reviews mentioned how great it is that it is in the old quarter of Han Oi. To many ‘‘this is a great benefit but to us, it was the only drawback. We would preferred to be in a different area. Having said that, I think we would book it again!!!
Judy, us7 night romance trip
Essence Palace Hotel, Hanoi
Great hotel
Location is perfect in the Old Quarter where there is a ton going on for single people or travelers. The wifi was excellent, Ill definitely recommend this hotel. Breakfast was complementary as well and very good, omelete and french toast, fruit, etc..
Jimmy, us2 night trip with friends
Essence Palace Hotel, Hanoi
Great hotel.
It was amazing ! Friendly & helpful staff , clean comfortable rooms. Great local. Would definitely recommend. 5 star service at a 3 star price.
julie, us1 night trip with friends

See all reviews

Essence Palace Hotel, Hanoi

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