Moose Hotel And Suites

Photo gallery for Moose Hotel And Suites

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Indoor pool
Indoor pool
Indoor pool
Rooftop 2 Bedroom Suite | Balcony

Overview of Moose Hotel And Suites

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Moose Hotel And Suites

3.5 star property
Mountain hotel in Banff with spa and indoor pool

9.4/10 Exceptional

2,077 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
345 Banff Ave, Banff, AB, T1L 1H8
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and 2 spa tubs
  • Breakfast available
  • Ski storage
  • Ski passes
  • Fitness centre
  • Sauna
  • Room service
  • 24-hour business centre
  • 24-hour front desk
For families
  • Children stay free
  • Fridge
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Choose dates to view prices

About this area

What's nearby

  • In a national park
  • Banff Lake Louise Tourism Bureau - 1 min drive
  • Upper Hot Springs - 7 min drive
  • Banff Gondola - 14 min drive
  • Banff National Park - 19 min drive

Getting around

  • Banff Station - 8 min walk

About this property

Moose Hotel And Suites

3.5-star hotel in the city centre
Take advantage of a firepit, dry cleaning/laundry services and a bar at Moose Hotel And Suites. Indulge in a body treatment, a facial and a manicure/pedicure at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a fitness centre and a 24-hour business centre.
You'll also find perks such as:
  • An indoor pool
  • Free self-parking
  • Full breakfast (surcharge), an electric car charging station and luggage storage
  • A lift, a computer station and smoke-free property
  • Guest reviews give top marks for the breakfast and central location
Room features
All guest rooms at Moose Hotel And Suites offer thoughtful touches, such as premium bedding and air conditioning, as well as amenities, such as complimentary wireless Internet access and safes. Guests reviews say good things about the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Fridges and irons/ironing boards
  • 40-inch flat-screen TVs with cable channels
  • Electric kettles and daily housekeeping

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Protective shields in place at main contact areas

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 174 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 4 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 50 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–11 AM on weekdays and 6:30 AM–1 PM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay free

What to do

  • Ski passes
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Cross-country skiing nearby
  • Snowboarding nearby
  • Hot springs nearby

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station
  • Conference space (2000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Ski storage

Facilities

  • Built in 2016
  • Fireplace in lobby
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • 2 hot tubs
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages

  • English

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Alarm clock
  • Premium bedding

Freshen up

  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • LED light bulbs
  • Recycling

Special features

Spa

The on-site spa has 9 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a spa tub.

The spa is open daily.

Fees & policies

Optional extras

  • Breakfast costs between CAD 8.00 and CAD 20.00 for adults, and CAD 8.00 and CAD 20.00 for children (approximately)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 25 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

A shield is in place between staff and guests in main contact areas and guests are provided with hand sanitiser.

Contactless check-out is available.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Moose Hotel Suites
Moose Hotel And Suites Hotel
Moose Hotel And Suites Banff
Moose Hotel And Suites Hotel Banff

Frequently asked questions

Does Moose Hotel And Suites offer free cancellation for a full refund?
Yes, Moose Hotel And Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Moose Hotel And Suites?
As of 28 September 2022, prices found for a 1-night stay for 2 adults at Moose Hotel And Suites on 16 October 2022 start from €193, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Moose Hotel And Suites?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Moose Hotel And Suites?
Yes, there's an indoor pool.
Are pets allowed at Moose Hotel And Suites?
Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of CAD 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Moose Hotel And Suites?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Moose Hotel And Suites?
You can check in from 4 PM - anytime. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Moose Hotel And Suites and nearby?
During the winter, enjoy nearby recreation such as cross-country skiing and snowboarding, and return when the snow melts for cycling and boat tours. Additional recreation nearby includes hot springs. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Moose Hotel And Suites also has an indoor pool and a sauna, as well as a fitness centre.
Are there restaurants at or near Moose Hotel And Suites?
Yes, there's an on-site restaurant. Nearby restaurants include Earl's (3-min walk), St James's Gate Irish Pub (4-min walk) and Grizzly House (5-min walk).
What's the area around Moose Hotel And Suites like?
Moose Hotel And Suites is in the heart of Banff, a short 8-minute walk from Banff Station and 11 minutes' walk from Banff Centre for Arts and Creativity. Travellers say that the local area is very central close to public transit.

Overall score and ratings

9.4

Exceptional

9.3/10

Cleanliness

9.4/10

Staff & service

9.3/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Exceptional

woojong, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Diane, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

ASHLEY, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good stay
NEERAJ, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

(True review) Amazing location
It was amazing the staff was great and everything was clean. It is in a great location as well, close to activities and tons of food.
Alexander, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Grace, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Martin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

julie, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Can't wait to go back!
Amazing hotel, clean, comfortable, great staff!
Marilynn, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

MARY, 1-night trip
Verified Hotels.com guest review