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Moose Hotel And Suites

Photo gallery for Moose Hotel And Suites

Front of property
Indoor pool
Indoor pool
Indoor pool
Rooftop 2 Bedroom Suite | Balcony

Overview of Moose Hotel And Suites

VIP Access

Moose Hotel And Suites

3.5 star property
Mountain hotel in Banff with spa and indoor pool

9.4/10 Exceptional

2,022 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Non-smoking
The price is $167
Price available on 4/10/2023
Map
345 Banff Ave, Banff, AB, T1L 1H8
Main amenities
  • 24-hour business center
  • Breakfast available
  • Daily housekeeping
  • Fitness center
  • Full-service spa
  • Indoor pool and 2 spa tubs
  • Massage/treatment rooms
  • Restaurant and bar/lounge
  • Room service
  • Sauna
  • Ski passes
  • Ski storage
For families
  • Cable/satellite TV service
  • Children stay free
  • Coffee/tea maker
  • Daily housekeeping
  • Laundry facilities
  • Refrigerator

Room options

About this area

What's nearby

  • In a national park
  • Banff National Park Information Centre - 1 min drive
  • Banff Lake Louise Tourism Bureau - 1 min drive
  • Banff Centre for Arts and Creativity - 2 min drive
  • Fairmont Banff Springs Bowling Centre - 6 min drive
  • Upper Hot Springs - 7 min drive
  • Banff Gondola - 12 min drive
  • Sunshine Village - 21 min drive
  • Banff National Park - 18 min drive

Getting around

  • Calgary International Airport (YYC) - 93 min drive
  • Banff Station - 8 min walk

Restaurants

  • Masala Authentic Indian Cuisine - 9 min walk
  • Park Distillery - 4 min walk
  • Three Bears Brewery and Restaurant - 8 min walk
  • Good Earth Coffeehouse - Banff - 2 min walk
  • Evelyn's Coffee Bar - 5 min walk

About this property

Moose Hotel And Suites

Moose Hotel And Suites puts you 2.7 mi (4.4 km) from Upper Hot Springs. You can grab a bite to eat at the restaurant and visit the spa to be pampered with facials or mani/pedis. Other highlights include 2 spa tubs, an indoor pool, and a bar/lounge. Fellow travelers say great things about the breakfast and central location.

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Protective shields in place at main contact areas

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 174 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 4 PM - anytime
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 50 lbs per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–11 AM on weekdays and 7:00 AM–1 PM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Ski passes
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Cross-country skiing nearby
  • Snowboarding nearby
  • Hot springs nearby
  • Canoeing nearby

Working away

  • 24-hour business center
  • Computer station
  • Conference space (2000 square feet)
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Ski storage
  • Tour/ticket assistance

Facilities

  • 2 spa tubs
  • An indoor pool
  • Bicycle parking
  • Built in 2016
  • Double-glazed windows
  • Fireplace in lobby
  • Fitness center
  • Full-service spa
  • Local artist showcase
  • Locally-owned & organized tours & activities
  • Massage/treatment rooms
  • Sauna

Accessibility

  • 2 on-site accessible parking spaces
  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages

  • English
  • French

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Freshen up

  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free local calls
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Access via exterior corridors
  • Bulk dispenser for toiletries
  • Daily housekeeping
  • Eco-friendly toiletries
  • In-room safe
  • LED light bulbs
  • Recycling

Special features

Spa

Meadow Spa + Pools has 9 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a spa tub. The spa is open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately CAD 8.00–20.00 for adults, and CAD 8.00–20.00 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 25 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

A shield is in place between staff and guests in main contact areas and guests are provided with hand sanitizer.

Contactless check-out is available.

Policies

<p>Only registered guests are allowed in the guestrooms. </p> <p>Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site. </p><p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. </p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Moose Hotel Banff
Moose Banff
Moose Hotel Suites
Moose Hotel And Suites Hotel
Moose Hotel And Suites Banff
Moose Hotel And Suites Hotel Banff

Frequently asked questions

Does Moose Hotel And Suites offer free cancellation for a full refund?
Yes, Moose Hotel And Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Moose Hotel And Suites?
As of Mar 24, 2023, prices found for a 1-night stay for 2 adults at Moose Hotel And Suites on Apr 10, 2023 start from $167, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Moose Hotel And Suites?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Moose Hotel And Suites?
Yes, there's an indoor pool.
Are pets allowed at Moose Hotel And Suites?
Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of CAD 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Moose Hotel And Suites?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Moose Hotel And Suites?
You can check in from 4 PM - anytime. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Moose Hotel And Suites and nearby?
During the winter, enjoy nearby recreation like ice skating and cross-country skiing, and return when the snow melts for cycling and boat tours. Additional recreation nearby includes hot springs. Indulge in a treatment at the spa and soothe your senses in one of the 2 spa tubs. Moose Hotel And Suites also has an indoor pool and a sauna, as well as a fitness center.
Are there restaurants at or near Moose Hotel And Suites?
Yes, there's an onsite restaurant.
What's the area around Moose Hotel And Suites like?
Moose Hotel And Suites is in the heart of Banff, a short 8-minute walk from Banff Station and 11 minutes' walk from Banff Centre for Arts and Creativity. Travelers say the local area is very central close to public transit.

Reviews

9.4

Exceptional

9.3/10

Cleanliness

9.4/10

Staff & service

9.3/10

Amenities

9.4/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

10/10 Exceptional

Deborah, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

URSULA, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Svetlana, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eun Ja, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tracy, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Decent
This is a nice property with decent service. Good restaurant on site. Basic room is small but nice amenities. Great hot tub ! Free parking is awesome!
William, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Melissa, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lona, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sum Yee, 1-night trip
Verified Hotels.com guest review