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All properties in Banff, Alberta, Canada
1 room, 2 adults

Moose Hotel And Suites, Banff

3.5-star3.5 stars
345 Banff Ave, Banff, AB, T1L 1H8, Canada

3.5-star hotel with spa, near Banff Centre for Arts and Creativity
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
  • Price Guarantee
From 1,173 reviews

TripAdvisor Traveller Rating

Location
Great location
Wellness
Great wellness & sports facilities
Service
Fantastic service
Room
Great room

Moose Hotel And Suites, Banff

from $357
  • Superior Hotel Room 2 Queen
  • Superior One Bedroom Suite 2 Queens
  • Rooftop 1 Bedroom Suite
  • Rooftop 2 Bedroom Suite
  • Superior King Hotel Room
  • Superior One Bedroom Suite 1 King

What’s around Moose Hotel And Suites, Banff

Landmarks

  • In a national park
  • Banff Centre for Arts and Creativity - 11 min walk
  • Cave and Basin National Historic Site - 29 min walk
  • Banff Lake Louise Tourism Bureau - 2 min walk
  • Tunnel Mountain - 37 min walk
  • Banff National Park Information Centre - 2 min walk
  • Canadian Ski Museum West - 3 min walk
  • Canada House Gallery - 6 min walk

Getting around

  • Calgary, AB (YYC-Calgary Intl.) - 93 min drive
  • Banff Station - 8 min walk

At a glance

Key facts

Hotel size

  • This hotel has 174 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 4 PM-2 AM
  • Check-out time is 11 AM
Guests requesting a pet-friendly room must contact the property in advance using the information located in their booking confirmation. For more details, please contact the property using the information on the reservation confirmation received after booking.
Additional policies and fees may apply when booking more than 3 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only) *

  • Specific rooms only, restrictions apply *

  • 2 per room (up to 50 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • Car charging point

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Bicycle rentals on site
  • Golfing on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Cross-country skiing nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowshoeing nearby
Working away
  • 24-hour business center
  • Meeting rooms 2
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Year Built - 2016
  • Elevator/lift
  • ATM/banking
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Premium bedding
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable/satellite TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Meadow Spa and Pools has 9 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a spa tub.

The spa is open daily.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Bicycle rentals on site
  • Golfing on site

Nearby

  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Cross-country skiing nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowshoeing nearby

Moose Hotel And Suites, Banff’s small print

Also known as

  • Moose Hotel Banff
  • Moose Banff

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Breakfast costs between CAD 8.00 and CAD 20.00 for adults, and CAD 8.00 and CAD 20.00 for children (approximately)

Pets are allowed for an extra charge of CAD 25 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Exceptional 9.4 From 1,069 reviews

Exceptional 10.0
Would stay here again!
Excellent hotel is all aspects. Location was ideal. Restaurants, shops, groceries, and movie theaters were all within a 5 minute walk. Front desk was helpful and friendly, and rooms were clean!
Tracy, usRomance trip
Good 6.0
Great location, not so great otherwise
Service was very good. Cabins/rooms tired. Closet hard to open. Broken double pane window (foggy), bedding was sub-par, steak was just ok. Could not drink the water, per signs everywhere. Views are special however! Which I’m sure is why the price is very high.
Wendy, usFamily trip
Exceptional 10.0
Would stay again!
It was an incredible stay! Great location, hotel suite, etc. We loved everything about the Moose and Banff in general!
Kendall, usRomance trip
Fair 4.0
Wouldn't come back
Nice hotel however the staff is very incompetent. Every time we had a question, no one seemed to know anything. They also did no want to honor the daily food&beverage credit we had according to our booking confirmation. Very disappointed in the quality of service at the front desk and restaurant. Other than that the place is nice.
usRomance trip
Exceptional 10.0
Couldn't be happier
We enjoyed everything - from the great staff and service to location and room cleanliness space. The heated outdoor pools are amazing after a day in the mountains.
us4 night romance trip

Moose Hotel And Suites, Banff

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