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All properties in Banff, Alberta, Canada
1 room, 2 adults

Moose Hotel And Suites, Banff

3.5-star3.5 stars
345 Banff Ave, Banff, AB, T1L 1H8, Canada

3.5-star hotel with spa, near Banff Lake Louise Tourism Bureau
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Exceptional9.4
Amenities
Great amenities
Room
Great room
Food
Delicious food
Comfort
Very comfortable
885See all 885 Hotels.com reviews
From 1,085 reviews

TripAdvisor Traveller Rating

Moose Hotel And Suites, Banff

from $128
  • Superior Hotel Room 2 Queen
  • Superior One Bedroom Suite 2 Queens
  • Rooftop 1 Bedroom Suite
  • Rooftop 2 Bedroom Suite
  • Superior King Hotel Room
  • Superior One Bedroom Suite 1 King

What’s around Moose Hotel And Suites, Banff

Landmarks

  • In a national park
  • Upper Hot Springs - 2.8 mi / 4.6 km
  • Banff Gondola - 2.9 mi / 4.6 km
  • Banff Lake Louise Tourism Bureau - 0.1 mi / 0.2 km
  • Tunnel Mountain - 1.8 mi / 3 km
  • Mount Norquay Ski Resort - 4.6 mi / 7.4 km
  • Banff National Park Information Centre - 0.1 mi / 0.2 km
  • Canadian Ski Museum West - 0.2 mi / 0.3 km

Getting around

  • Calgary, AB (YYC-Calgary Intl.) - 91 min drive
  • Banff Station - 2 min drive
  • Free self parking

At a glance

Key facts

Hotel size

  • This hotel has 174 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 4 PM-2 AM
  • Check-out time is 11 AM
Guests requesting a pet-friendly room must contact the property in advance using the information located in their booking confirmation. For more details, please contact the property using the information on the reservation confirmation received after booking.
Additional policies and fees may apply when booking more than 3 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only) *

  • Specific rooms only, restrictions apply *

  • 2 per room (up to 50 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • Car charging point

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Bicycle rentals on site
  • Golfing on site
  • Tennis on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Cross-country skiing nearby
  • Snow tubing nearby
  • Snowboarding nearby
Working away
  • 24-hour business center
  • Meeting rooms 2
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
Facilities
  • Year Built 2016
  • Elevator/lift
  • ATM/banking
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable/satellite TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Meadow Spa and Pools. The spa is equipped with a spa tub.

The spa is open daily.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Bicycle rentals on site
  • Golfing on site
  • Tennis on site

Nearby

  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Rafting nearby
  • Cross-country skiing nearby
  • Snow tubing nearby
  • Snowboarding nearby

Moose Hotel And Suites, Banff’s small print

Also known as

  • Moose Hotel Banff
  • Moose Banff

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Breakfast costs between CAD 8.00 and CAD 20.00 for adults, and CAD 8.00 and CAD 20.00 for children (approximately)

Pets are allowed for an extra charge of CAD 25 per pet, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Exceptional 9.4 From 885 reviews

Moose Hotel And Suites, Banff
Exceptional10.0
Great Stay
The property and staff were great. Location was perfect.
A Traveler, usFamily trip
Moose Hotel And Suites, Banff
Exceptional10.0
Centrally located hotel with included underground
We were upgraded to 4th floor 1 br apt with external corridors at this ultra modern newish hotel. Bed very comfortable but pillow choices would have been appreciated, walking to room thru the cold and wind and especially to hot tubs was annoying. Otherwise, lovely centrally located hotel with included underground parking! We would definitely return!
DG, us2 night romance trip
Moose Hotel And Suites, Banff
Exceptional10.0
Moose Hotel Review
Great hotel on the main street in Banff. It has a lively bar downstairs and a spacious rooftop with a hot tub and fire pit.
Matthew, us1 night romance trip
Moose Hotel And Suites, Banff
Exceptional10.0
Would recommend
Exceeded expectations
Amy, us2 night romance trip
Moose Hotel And Suites, Banff
Very Good8.0
Fantastic Spa, Loud Heater, Untidy Room
PROs: (1) Amazing Meadows Spa! Book a massage with Mariko for a lovely massage! (2) Fantastic outdoor rooftop hot tub with mountain views (access sauna from rooftop too), (3) great location in downtown Banff (free ski shuttles to Banff Sunshine, Mt. Norquay, and Lake Louise pick up at Ptarmigan hotel, which is next door to Moose), (4) coupon booklet provided at check-in for discounts to shops/restaurants in downtown Banff (including discounts to rental shops), (5) free rides on local bus (just show bus driver your Moose hotel room key). CONs: (1) beware of the loud heater, (2) room was untidy from prior guests upon check-in (floors needed to be vacuumed, shopping price tags were stuck on nightstand), (3) beware of the inaccurate time estimation for takeaway service from Pacini, the on-site restaurant (called in order in advance with an estimated time of 10 mins, which ended up being 30 mins and resulted in missing the first ski shuttle in the morning).
A Traveler, us4 night trip with friends

See all reviews

Moose Hotel And Suites, Banff

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