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Hotel Alux Playa del Carmen

Photo gallery for Hotel Alux Playa del Carmen

Property entrance
Pool
Standard Room | In-room safe, desk, free WiFi
TV
Standard Room | In-room safe, desk, free WiFi

Overview of Hotel Alux Playa del Carmen

Hotel Alux Playa del Carmen

2.5 star property
Colonial hotel, steps from Nuestra Senora del Carmen Catholic Church

8.0/10 Very good

25 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Air conditioning
  • Connecting rooms available
  • 24/7 front desk
Map
CALLE 14 NORTE ENTRE AVENIDAS 10 Y 15, LOTE 11, Playa del Carmen, QROO, 77710

Room options

About this area

What's nearby

  • In Downtown Playa del Carmen
  • Quinta Avenida - 1 min walk
  • Playa del Carmen Main Beach - 6 min walk
  • Mamitas Beach - 6 min drive
  • Playa del Carmen Maritime Terminal - 7 min drive
  • Playacar Golf Club - 10 min drive
  • Xplor Theme Park - 16 min drive
  • Xcaret Eco Theme Park - 19 min drive
  • Ferry to Cozumel - 24 min drive
  • Tres Rios Ecopark - 22 min drive
  • Maroma Beach - 28 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.3 miles/19.8 km

Restaurants

  • La patrona de playa - 2 min walk
  • Harry's Prime Steakhouse & Raw Bar - 2 min walk
  • The Bio & Natural - 3 min walk
  • Zitla - 3 min walk
  • Aldo's - 3 min walk

About this property

Hotel Alux Playa del Carmen

Hotel Alux Playa del Carmen offers a great location, putting you within a short 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. This Colonial hotel is also 5.9 mi (9.5 km) from Xplor Theme Park. The helpful staff and location get good marks from fellow travellers.

Languages

Spanish

At a glance

Hotel size

  • 16 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • No alcohol allowed on site
  • No stag or hen parties

Property amenities

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Languages

  • Spanish

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.

This property accepts cash.

Also known as

Hotel Alux Playa Carmen
Hotel Alux
Alux Playa Carmen
Hotel Alux Riviera Maya/Playa Del Carmen, Mexico
Alux Del Carmen Del Carmen
Hotel Alux Playa del Carmen Hotel
Hotel Alux Playa del Carmen Playa del Carmen
Hotel Alux Playa del Carmen Hotel Playa del Carmen

Frequently asked questions

Does Hotel Alux Playa del Carmen offer free cancellation for a full refund?
Yes, Hotel Alux Playa del Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Alux Playa del Carmen?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Alux Playa del Carmen?
Sorry, there's no on-site parking at Hotel Alux Playa del Carmen.
What are the check-in and check-out times at Hotel Alux Playa del Carmen?
You can check in starting at 3 PM. Check-out time is 11 AM.
What is there to do at Hotel Alux Playa del Carmen and nearby?
Recommended spots to visit include Quinta Avenida (1-min walk) and Nuestra Senora del Carmen Catholic Church (2-min walk), along with Central Square (5-min walk) and Playa del Carmen Main Beach (6-min walk).
Are there restaurants at or near Hotel Alux Playa del Carmen?
Yes. Nearby restaurants include Aldo's (3-min walk), Uno Japanese restaurant (3-min walk) and La Famiglia (3-min walk).
What's the area around Hotel Alux Playa del Carmen like?
Hotel Alux Playa del Carmen is a short 1-minute walk from Quinta Avenida and 6 minutes' walk from Playa del Carmen Main Beach. The local area is popular for its beaches and our guests say that it is very quiet.

Overall score and ratings

8.0

Very good

9.0/10

Cleanliness

8.4/10

Staff & service

6.7/10

Amenities

8.5/10

Property conditions & facilities

10/10 Exceptional

Great old quaint hotel perfect for the one night we needed !
1-night family trip
Verified Expedia guest review

2/10 Poor

Hotel Alux Playa del Carmen is cheap. That reflects the entire experience. One gets what one pays for. This hotel room was outdated, basic and quite unfunctional. There was only one sheet on the very hard bed, no comforter or blanket. The bathroom had no washcloths or bath mat. The sink in the living area did not work. The hotel staff speaks little to no English. After hours, a toilet plunger was not available, beware the hotel plumbing, it does not work properly. My first floor room had windows that did not lock, making me feel very unsafe. The shower drain did NOT drain, leaving inches of water in the bathroom. Bath amenities (shampoo, soap, etc.) were cheap and ineffective. Hotel facade is morbid. Walking in the area and seeing other, upscale hotels, made me regret my decision to stay here.
Brent, 4-night romance trip
Verified Expedia guest review

2/10 Poor

2-night trip
Verified Expedia guest review

8/10 Very good

Mexican traditional. Plain and quaint, but adequate. A little Spanish is necessary, as staff struggle with English much like I struggle with their language. Spanish immersion. Close to downtown, Walmart, and the beach. Good value for the budget traveller.
1-night trip
Verified Expedia guest review

8/10 Very good

My stay in playa
Good hotel. Clean and good location.
Ken, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent option
Excellent location, in the middle of everything, yet not in a noosy area, family owned hotel, nice people, spanish style... (no refrigerator in the room)
Marc, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Good deal in fantastic area
Great value with large room and helpful staff.
Allen, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Great location
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location and price
Great location close to the beach and in a calm area. Staff is very friendly, always smiling and helpful. Nice building, Spanish style decor, not fancy though...great deal for the price. Strongly recommend.
Verified Hotels.com guest review

8/10 Very good

It was a good comfortable room. My only issue is that they don´t accept credit cards.
Roy, 1-night trip
Verified Hotels.com guest review