Guests
All properties in Tulum, Tulum, Quintana Roo, Mexico

Andreas Tulum Hotel

3-star hotel in Tulum with restaurant and bar/lounge

  • Free WiFi and free parking

Image gallery

  • Hotel Front
  • Hotel Front
  • Standard Room, 2 Double Beds, Ground Floor - Bathroom
  • Standard Room, 2 Double Beds, Ground Floor - Bathroom
  • Hotel Front
Hotel Front. Image 1 of 35
1 / 35Hotel Front
Av. Ruinas de Tulum, #24, Tulum, 77780, QROO, Mexico
6.0.Good.
  • Probably the worst hotel I have ever stayed at. Beds uncomfortable. No holder for toilet…

    Dec 31, 2018

  • Worst experience. Booked two nights at a discount given online by hotels.com and after…

    Feb 16, 2019

See all 20 reviews
  • Free parking
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 16 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Free use of bicycles

For families

  • Private bathroom
  • Free toiletries
  • Garden
  • Terrace
  • Daily housekeeping
  • Cable TV service

What’s around

  • In a national park
  • Tulum National Park - 3 min walk
  • Tulum Mayan Ruins - 9 min walk
  • Playa Ruinas - 15 min walk
  • Playa Paraiso - 27 min walk
  • Las Palmas Public Beach - 28 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 2 Double Beds, Ground Floor
  • Superior Room, Balcony

What’s around

Landmarks

  • In a national park
  • Tulum National Park - 3 min walk
  • Tulum Mayan Ruins - 9 min walk
  • Playa Ruinas - 15 min walk
  • Playa Paraiso - 27 min walk
  • Las Palmas Public Beach - 28 min walk
  • Dos Aguas Park - 40 min walk
  • Gran Cenote - 3.6 mi / 5.8 km
  • SFER IK - 3.8 mi / 6.1 km
  • Cenote Crystal - 4.5 mi / 7.2 km
  • Tulum Beach - 4.5 mi / 7.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 102 min drive
  • Airport shuttle (surcharge)
map
See on map
Av. Ruinas de Tulum, #24, Tulum, 77780, QROO, Mexico

At a glance

Hotel size

  • This hotel has 16 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-9 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

The front desk is open daily from 7 AM - 9 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (4 years old and younger) not allowed
  • Children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
  • No alcohol allowed onsite
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area

Things to do

  • Free bicycles on site
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby
  • Snorkeling nearby

Services

  • Front desk (limited hours)
  • Tours/ticket assistance
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1999
  • Garden
  • Terrace

Accessibility

  • In-room accessibility
  • Wheelchair-accessible parking

Languages Spoken

  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • LED TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Andrea´s - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Breakfast costs between MXN 120 and MXN 180 for adults, and MXN 100 and MXN 150 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MXN 2500 per vehicle (one-way)
  • Early check-in can be arranged for an extra charge of MXN 300 (subject to availability)
  • Late check-out can be arranged for an extra charge of MXN 300 (subject to availability)
  • Credit card charges are subject to an extra charge of 6 percent

Children and extra bedsPay at property

  • Airport shuttle for children between the ages of 6 and 10 costs MXN 350.00 (one-way)

ParkingPay at property

  • RV/bus/truck parking is available for an extra charge
  • Parking height restrictions apply

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Long-term renters welcome.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, debit cards and cash.

Also known as

  • Andreas Tulum Hotel
  • Andreas Tulum
  • Andreas Tulum Hotel Hotel
  • Andreas Tulum Hotel Tulum
  • Andreas Tulum Hotel Hotel Tulum

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Andreas Tulum Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Yes, there's free self parking. Parking spots may be limited. RV/bus/truck parking is available.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - 9 PM. There's a charge of MXN 300 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of MXN 300 (subject to availability). Express check-in and check-out are available.
  • Yes, Andrea´s offers international cuisine. Nearby restaurants include la nave (2 mi), Don Cafeto (2.1 mi), and Panna e Cioccolato Gelato (2.1 mi).
  • Yes, an airport shuttle is available. The charge is MXN 2500 per vehicle one-way.
  • Have fun during the warmer months with activities such as cycling. Additional recreation nearby includes ecotours. Andreas Tulum Hotel also has a garden.
6.0.Good.
  • 2.0.Poor

    Pésima atención de la Gerente del hotel. De servicio NO TIENEN NADA

    2 night trip, Sep 5, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Muy buena ubicacion y el diseño del lugar. Llegas facil a cualquier lado

    1 night trip with friends, Jun 17, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Cuando vine la primera ves la recepcionista me dio un precio mayor al que ofrecían en innternet, pero una perdona ajena al hotel me indicó que si hago la reservación en línea era más económico.

    1 night business trip, Jun 9, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Todo bien.

    Bien, realmente estuve de paso, llegue, dormí y al otro día seguí viaje.

    Ruben, 1 night romance trip, Mar 29, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Hidden gem

    Lollo, 1 night trip, Mar 16, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Perfekt läge

    Bra läge. Några minuters promenad till Mayatempel och strand. Trevlig och hjälpsam personal. Spanska att föredra, knagglig engelska men det funkar. Nära busshållplats. Kaffe ingår. Frukost finns att köpa, snacks, dricka också. Bättre att bo här än i Tulum stad. Att åka dit för att äta på kvällen kostar ca 20-25 pesos.

    Anna, 1 night trip with friends, Mar 12, 2019

    Verified Hotels.com guest review

  • 2.0.Poor

    Positif: très près des ruines de Tulum. Négatif: travaux de construction et cafard dans la chambre.

    Stefy, 1 night family trip, Mar 10, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Bra läge

    Bra hotellrum till bra pris. Nära busstationen. Vi ankom med buss från Playa del Carmen och hade 2 min promenad till hotellet. Gott kaffe ingick. Sitt i skugga under tak eller inte. Lite liv och trafik på gatan utanför men inget som störde oss. Möjlighet att köpa smg, snacks, dryck och annat. Daglig städning. Nya handdukar varje dag. Trevlig promenad till stranden, på vägen dit möte med leguan och andra ödlor, fåglar. Långsam promenad tar en kvart. Mayatempel 10 min bort. Trevlig personal.

    Anna, 1 night trip with friends, Mar 10, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    Es verdad que está justo en la entrada de las ruinas, llegamos 1:30pm y no nos aceptaron hasta las 3pm que es el check in, así lo dice en la reservación, pero generalmente en otros lugares hasta te guardan las maletas y ahí ni el intento hicieron, cuando hice el registro, me dieron habitación de PB cuando yo había reservado y pagado en piso superior y con balcón, pudimos prescindir de eso, me quisieron volver a cobrar lo que ya había pagado vía web, no había agua caliente y el clima estaba muy frío para soportar el agua helada, la caja del wc no se llenaba pues la llave de paso estaba cerrada y rota, con la mano no se podía abrir, mucho ruido por la noche para poder descansar a gusto. Que bueno que solo reservé por una noche.

    Rolex, 1 night trip, Jan 26, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    유적지 바로 앞에 위치해 좋습니다.

    Hyung Su, 1 night family trip, Jan 9, 2019

    Verified Hotels.com guest review

See all 20 reviews