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Lotte Hotel Hanoi, Hanoi

5 stars5 stars
No. 54, Lieu Giai St. Cong Vi Ward.Ba Dinh, HanoiVietnam, 800-491-6126
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Outstanding4.8 / 5
Room
Great room
Location
Great location
Service
Fantastic service
Wellness Area
Great wellness & sports facilities
218See all 218 Hotels.com reviews
From 555 reviewsTripAdvisor Traveller Rating

Lotte Hotel Hanoi, Hanoi

Hotel Info: 866-539-8117

from $143
  • Deluxe King Room
  • Deluxe Twin Room
  • Club Deluxe King (No children in Club Lounge)
  • Junior Suite King
  • Club Junior Suite King (No children in Club Lounge)
  • Club Junior Suite Twins (No children in Club Lounge)
  • Club Deluxe Twins (No children in Club Lounge)
  • Junior Suite Twins

At a glance

Key facts

Hotel size

  • This hotel has 318 rooms

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Lotte Hotel Hanoi
  • Lotte Hanoi

Policies

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of VND 530000 per person (approximately)

Airport shuttle service is offered for an extra charge of VND 1155000 per vehicle (one way)

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • 4 restaurants
  • 2 bars/lounges
  • 24-hour room service
  • Barbecue grills
Things to do
  • Indoor pool
  • Outdoor pool
  • Health club
  • Full-service spa
  • Spa tub
  • Basketball on site
  • Golf driving range on site
  • Hiking/biking trails on site
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 3
  • Meeting rooms 3
  • Conference space size (feet) - 13870
  • Conference space size (meters) - 1289
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Wedding services
Facilities
  • Elevator/lift
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • 48-inch LED TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Evian. Services include massages and manicures and pedicures.

Dining

Grill 63 - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Red River - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Tim Ho Wan - This restaurant specializes in dim sum.

Top of Hanoi - Onsite brasserie. Guests can enjoy drinks at the bar.

Pharaohs - This cocktail bar serves light fare only.

Lotte Hotel Hanoi, Hanoi’s small print

Also known as

  • Lotte Hotel Hanoi
  • Lotte Hanoi

Policies

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for an additional charge

Buffet breakfast is offered for an extra charge of VND 530000 per person (approximately)

Airport shuttle service is offered for an extra charge of VND 1155000 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.8 /5 from 218 reviews

Lotte Hotel Hanoi, Hanoi
Outstanding5.0 / 5
Comfy stay with great view
Easy check in and very friendly staff. The room was clean and comfortable. Overall very satisfied
1 night trip
Lotte Hotel Hanoi, Hanoi
Outstanding5.0 / 5
Amazing hotel and service
Very modern hotel built with high-end materials, delicious breakfast, top service, wonderful swimming pool and breathtaking view on the city from the rooms.
1 night romance trip
Lotte Hotel Hanoi, Hanoi
Outstanding5.0 / 5
Beautiful staying
Very good service from friendly staff, new beautiful modern room, nice breakfast, good view from high floor room, very comfortable staying
1 night business trip
Lotte Hotel Hanoi, Hanoi
Outstanding5.0 / 5
Great hotel with fabulous view
I stayed this hotel for nights during my business trip. It was a room on Club floor, which commands a great view of the lake and the city. Staffs were very kind and helpful as well.
2 night trip
Lotte Hotel Hanoi, Hanoi
Outstanding5.0 / 5
Loved the Luxurious Lotte
Loved the Lotte! Its the second tallest building in all of Vietnam so the views are breathtaking. Its very modern and clean. The bathrooms are stunning and gotta love the heated toilet seats so luxurious. The service was top notch. If I had a complaint it would be that the laundry was too expensive. But small complaint. It is about a 20 minute cab ride to get to the old quarter but the cabs are inexpensive. We were so glad we chose the Lotte - a very luxurious stay!!!
2 night romance trip

See all reviews

Lotte Hotel Hanoi, Hanoi

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