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Parador Austral Lodge

Photo gallery for Parador Austral Lodge

Front of property
Lake
Premium bedding, down duvets, in-room safe, individually furnished
Dining
Standard Room | Premium bedding, down duvets, in-room safe, individually furnished

Overview of Parador Austral Lodge

Parador Austral Lodge

3.0 star property
Beachfront lodge in Puerto Guadal with restaurant, bar/lounge
8.4 out of 10 Very good
8.4/10 Very good

18 verified Hotels.com guest reviews

Property highlights

  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Gym
  • Bar
Map
Carretera Austral Sur Km 273, Chile Chico, Aisen, 6050000
Main amenities
  • Daily housekeeping
  • On a private beach
  • Restaurants and bar/lounge
  • Fitness centre
  • Sauna
  • Free use of bicycles
  • Coffee shop/cafe
  • Spa services
  • Conference centre
  • Terrace
  • Garden
  • Arcade/games room
Feel at home
  • Children stay free
  • Playground on site
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

Getting around

  • Balmaceda (BBA) - 85.5 miles/137.7 km

Restaurants

  • Restaurant Costanera - 20 min drive
Map

About this property

Parador Austral Lodge

Enjoy your visit to Puerto Guadal with a stay at Parador Austral Lodge. Guests indulge in spa services, then grab a bite to eat at the coffee shop/cafe. A bar/lounge, a fitness centre and a sauna are other highlights. Fellow travellers say good things about the restaurant and airport.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 6 rooms

Arriving/Leaving

  • Check-in time from 3 PM until 10 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • There is no front desk at this property

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • Free on-site self-parking

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • BBQs

Travelling with children

  • Children stay for free (see details)
  • Playground

What to do

  • On a private beach
  • Ecotours
  • Horse riding/hire
  • Ziplining
  • Pool table

Working away

  • Meeting room
  • Conference centre

Services

  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free bike hire

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in reception
  • Television in common areas
  • Fitness centre
  • Arcade/games room
  • Spa services
  • Sauna

Accessibility

  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel

Room amenities

Home comfort

  • Heating

Sleep well

  • Down duvet
  • Premium bedding

What to enjoy

  • Furnished balcony/patio
  • Fireplace
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (19%) may be charged upon checkout to residents of Chile regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travellers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport, along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

  • Late checkout can be arranged for an extra charge of USD 50 (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner.

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property accepts credit cards.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Also known as

Parador Austral Lodge Puerto Guadal
Parador Austral Lodge
Parador Austral Puerto Guadal
Parador Austral
Parador Austral Lodge Lodge
Parador Austral Lodge Chile Chico
Parador Austral Lodge Lodge Chile Chico

Frequently asked questions

Does Parador Austral Lodge offer free cancellation for a full refund?
Yes, Parador Austral Lodge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Parador Austral Lodge?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Parador Austral Lodge?
Yes, there's a natural pool.
Are pets allowed at Parador Austral Lodge?
Sorry, pets aren't allowed.
Is parking offered on site at Parador Austral Lodge?
Yes, there's free self parking.
What are the check-in and check-out times at Parador Austral Lodge?
You can check in from 3 PM - 10 PM. Check-out time is noon. Late check-out is available for a charge of USD 50 (subject to availability). Contactless check-out is available.
What is there to do at Parador Austral Lodge and nearby?
Have fun with on-site activities such as horse riding, zip-lining and cycling. Additional recreation on-site includes ecotours. Enjoy amenities such as a private beach, a sauna and a fitness centre. Parador Austral Lodge also has an arcade and a garden.
Are there restaurants at or near Parador Austral Lodge?
Yes, there's an on-site restaurant.
Does Parador Austral Lodge have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Parador Austral Lodge like?
Parador Austral Lodge is located on the waterfront, a short 3-minute walk from Lake General Carrera.

Reviews

8.4

Very good

9.4/10

Cleanliness

8.2/10

Staff & service

4.0/10

Amenities

8.8/10

Property conditions & facilities

7.3/10

Eco-friendliness

Reviews

6/10 Good

A place to sleep. Clean comfortable bed, beautiful natural area by a lake.
GLADYS, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

A nice place with great services
A great place with nice services.
Jenna, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lake facing Paradise
Excellent place disconnected from the crowds. Lake facing cabin where you can unwind and relax. No wifi access in the cabin and it takes 4 hours from Balmaceda airport as the roads are pretty bad. 45 min away from Cathedral Marble and you can request the Hotel to book the Kayak or Boat tour. The restaurant has really good food but its bit expensive and there are very little/no restaurants in the nearby locations.
Sundar, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay on the way.
Nice place at crossroad. But dont stay here unless your passing thru or plan on hanging in Guadual or at the property.
Vittorio, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Great place and beautiful room but felt like end of the season and winding down situation.
Verified Hotels.com guest review

8/10 Very good

hotel on the lake`s bank
Hotel has got some buildings with diferent rooms. All rooms have beatiful views to the lake . Rooms with heater and fire. Always we had hot water. The territory where hotel buildings are located is very big. We spent a lot of time for go to have dinner. Restaurant was very stranger, some things was good, some was terrible, some meals was cold. I think stuff was not intresting in clients.
Verified Expedia guest review

8/10 Very good

Great resort.... forget the restaurant
We had wonderful stay. The only misleading part was : the resort has a restaurant...... they we now serve sandwiches and the set dinner was only one dish with no options for salad or vegetarian ... Eat in the village 10 km away. Also we asked for just a glass of wine but only bottles where offered. But otherwise very modern rooms with great views!
Verified Hotels.com guest review

10/10 Exceptional

Fantastic hotel in beautiful surroundings
We stayed here 3 nights and thought it was simply amazing. First of all we were upgraded from a lodge on the far side of the (private) lake to one of the deluxe suites near the restaurant for no apparant reason. English speaking staff are on hand until late at night, wifi connection is perfect. The food is simply delicious - breakfast, lunch and dinner were all equally fantastic AND they gave us a lunchbox when we had a very early tour on our first day there and wouldn't have time for breakfast. The fauna and flaura around the hotel are amazing - birds and wild horses roam free on the grounds.
Verified Expedia guest review

4/10 Fair

Far away from lobby !
Vores hytte lå over 1km fra receptionen og restauranten, så vi blev nød til at køre i bil derhen ! Intet signal i hytten. Der var ingen gang køleskab i hytten selvom den lå så langt fra baren hvor man kunne få kolde drikke vare. Rigtige skuffende for så dyrt en lodge.
Kasper Wahl, 1-night trip with friends
Verified Hotels.com guest review