6/10 Good
Apr 29, 2022
This property a house in a residential area which is home to a retired couple who the run the business side themselves. The property is tastefully decorated based on the owners' world travels and the artwork was impressive. The condition of the facilities was good. The room we reserved included a jacuzzi bathtub and door opening to a back deck. The location is walking distance from old town Niagara Falls. The room was clean and the Wifi was robust. A food basket is delivered to your door at 9am. Check-out is at 10:30am.
This is not a hotel / motel and lacks more practical amenities for similarly priced lodging. You have to muscle any heavy luggage up 2 flights of stairs as there is no elevator. The shared outdoor spa is not large enough for more than 2 adults. You may not bring guests without approval of the owners. Food must be ordered the day before or you don't eat (even though you paid for it). Privacy is a concern because, from the hallway, we could hear another couple... well... we could hear them... and they were not loud.
The ugly part of our stay is how the owners treated my girlfriend. I didn't bother with the food order as we changed our departure time. She asked about some breakfast on our departure and owner's response was very rude... "we didn't get our order in". They could have easily accommodated us, but instead made it a negative experience. We scrambled to check out as soon as possible and, ate at Tim Hortons and decided never to return.
Jonathan, 2-night romance trip
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