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Hotel East 21 Tokyo

4-star hotel with 4 restaurants, near Kiyosumi Garden

  • Free WiFi
From
$66

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  • Outdoor Pool
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6-3-3 Toyo, Koto-ku, Tokyo, 135-0016, Tokyo-to, Japan
9.0.Superb.
  • Front desk staff are always respectful, helpful and professional at all times. Check in…

    Jul 24, 2021

  • the room a bit small than i expected... not so comportable

    Sep 3, 2020

See all 531 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Walkable
Convenient
Dining options
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 394 guestrooms
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free train station drop-off

For families

  • Refrigerator
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Koto
  • Kiyosumi Garden - 29 min walk
  • KidZania Tokyo - 44 min walk
  • Tokyo Sky Tree - 2.7 mi / 4.4 km
  • Sensō-ji Temple - 3.6 mi / 5.8 km
  • Tokyo Imperial Palace - 3.9 mi / 6.3 km
The following facilities or services will be unavailable from December 23 2020 to September 30 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Shuttle services

The following facilities are closed seasonally each year. They will be closed between October and June:
  • Swimming pool

The property will be renovating from September 19 2021 to September 19 2021 (completion date subject to change). The following areas are affected:
  • Swimming pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Small Double (19.5spm), Non Smoking
  • Double Room, Non Smoking
  • Single Room, Non Smoking
  • Deluxe Twin Room, Non Smoking (with 1 Extra bed and 1 Sofa Bed)
  • Standard Twin Room, with Extra bed, Non Smoking (For 3 People)
  • Twin Room, Non Smoking
  • Suite, Non Smoking, City View
  • Japanese Style Room, 54sqm, For 4 People
  • Deluxe Family Twin Room with 1 Extra bed + 1 Sofa bed, Non Smoking, Tokyo Skytree View
  • Concept Room, Non-Smoking, Tokyo Skytree
  • Deluxe Double Room, Non Smoking
  • Small Double (15sqm), Non Smoking
  • Superior Twin Room with Extra Bed, Non Smoking, Available Only 1 room on the same floor
  • Single Room, Non Smoking (Late Check-in 9PM+Early Check-out 9AM)
  • Small Double (15sqm), Non Smoking (Late Check-in 9PM+Early Check-out 9AM)
  • Double Room, Non Smoking (Late Check-in 9PM+Early Check-out 9AM)
  • Twin Room, Non Smoking (Late Check-in 9PM+Early Check-out 9AM)
  • Small Double (19.5spm), Non Smoking (Late Check-in 9PM+Early Check-out 9AM)
  • Superior Twin Room, Non Smoking (For 2 People), Available Only 1 room on the same floor
  • Superior Twin Room, Non Smoking (Single Use), Available Only 1 room on the same floor
  • Deluxe Double Room, Non Smoking (Single Use)
  • Deluxe Twin Room, Non Smoking (For 2 People)
  • Deluxe Twin Room, Non Smoking (with Extra Bed, For 3 People)
  • Standard Double Room, Non Smoking (Single Use)
  • Standard Twin Room, Non Smoking (Single Use)
  • Japanese Style Room, 54sqm, For 2 People
  • Japanese Style Room, 54sqm, For 3 People
  • Deluxe Family Twin Room, Non Smoking (For 2 People)
  • Deluxe Family Twin Room, with Extra bed, Non Smoking (For 3 People)
  • Small Double (15sqm), Smoking (Lower Level)
  • Small Double (19.5spm), Smoking (Lower Level)
  • Business Single Room, Non-Smoking
  • Wide Single Room Non-smoking
  • Business Single(15sqm), Smoking (Lower Level)
  • Wide Single(19.5sqm), Smoking (Lower Level)
  • Small Double (15spm) Smoking(Lower Level)(Late Check-in 9PM+Early Check-out 9AM)
  • Small Double (19.5spm) Smoking(Lower Level)(Late Check-in 9PM+Early Check-out 9AM)
  • Business Single(15sqm), Smoking (Lower Level)(Late Check-in 9PM+Early Check-out 9AM)
  • Wide Single(19.5sqm), Smoking(Lower Level) (Late Check-in 9PM+Early Check-out 9AM)
  • Small Double (15spm) Smoking(Lower Level)(Late Check-in 9PM+Early Check-out 11AM)
  • Small Double (19.5spm) Smoking(Lower Level)(Late Check-in 9PM+Early Check-out 11AM)
  • Business Single(15sqm), Smoking (Lower Level)(Late Check-in 9PM+Early Check-out 11AM)
  • Wide Single(19.5sqm), Smoking(Lower Level) (Late Check-in 9PM+Early Check-out 11AM)
  • Double Room, Non Smoking (Late Check-in 9PM+Early Check-out 11AM)
  • Single Room, Non Smoking (Late Check-in 9PM+Early Check-out 11AM)
  • Small Double (19.5spm), Non Smoking (Late Check-in 9PM+Early Check-out 11AM)
  • Small Double (15spm), Non Smoking (Late Check-in 9PM+Early Check-out 11AM)
  • Twin Room, Non Smoking (Late Check-in 9PM+Early Check-out 11AM)
  • Business Single(15sqm), Non Smoking (Late Check-in 9PM+Early Check-out 9AM)
  • Business Single(15sqm), Non Smoking (Late Check-in 9PM+Early Check-out 11AM)

Location

6-3-3 Toyo, Koto-ku, Tokyo, 135-0016, Tokyo-to, Japan
  • In Koto
  • Kiyosumi Garden - 29 min walk
  • KidZania Tokyo - 44 min walk

What’s around

Landmarks

  • In Koto
  • Kiyosumi Garden - 29 min walk
  • KidZania Tokyo - 44 min walk
  • Tokyo Sky Tree - 2.7 mi / 4.4 km
  • Sensō-ji Temple - 3.6 mi / 5.8 km
  • Tokyo Imperial Palace - 3.9 mi / 6.3 km
  • Tokyo Dome - 5.2 mi / 8.4 km
  • Tokyo Disneyland® - 6.5 mi / 10.5 km
  • Tokyo Tower - 6.6 mi / 10.6 km
  • Meiji Jingu Shrine - 10.3 mi / 16.6 km

Getting around

  • Narita Intl. Airport (NRT) - 44 min drive
  • Haneda Airport (HND) - 16 min drive
  • Kinshicho Station - 3 min drive
  • Etchujima Station - 3 min drive
  • Kameido Station - 3 min drive
  • Toyocho Station - 7 min walk
  • Kiba Station - 14 min walk
  • Sumiyoshi Station - 21 min walk
  • Airport shuttle (surcharge)
  • Free train station drop-off

At a glance

Hotel size

  • This hotel has 394 rooms
  • This hotel is arranged over 21 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Check-in times vary by room type. Guests booked in room types indicating 9 PM check-in should arrive at that time.
Children under 3 years old are not permitted in the outdoor garden pool.
Meals are not included in the room rate for children ages 6 and younger included in the reservation.
The seasonal outdoor pool is open July 10-September 23, 2021. Access to this property’s outdoor pool is currently limited to allow social distancing. Admission is allowed on a first-come, first-served basis with a per-person fee that ranges from JPY 2,750 to JPY 13,200. Admission ends at 3 PM.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*
  • Free train station drop-off from 7:00 AM to noon

Parking

  • Onsite self parking (JPY 1500.00 per night; includes in/out privileges)
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Microwave in a common area

Things to do

  • Indoor pool
  • Outdoor seasonal pool
  • Health club

Working away

  • Number of meeting rooms - 7

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas

Accessibility

  • In-room accessibility

Languages Spoken

  • English
  • Japanese

In the room

Home comforts

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • TV

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Special features

Dining

Brasserie Harmony - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.

Taoyuan - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Sazanka - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Kiba Teppanyaki - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Un Bakery Shop - This café serves light fare only. Open daily.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • Service fee: 10 percent

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of JPY 3050 for adults and JPY 1500 for children (approximately)
  • Airport shuttle service is offered for an extra charge of JPY 950 (one-way)

Children and extra bedsPay at property

  • Airport shuttle service for children costs JPY 480 (one-way)

ParkingPay at property

  • Self parking costs JPY 1500.00 per night with in/out privileges

Pool, spa, and gym (if applicable)Pay at property

  • Facility access costs JPY 13200 per person, per day
  • Pool access is available for an extra charge of JPY 5500 per day
  • Pool access available from 10:00 AM to 4:00 PM
  • The seasonal pool is open from July to September
  • Guests under 18 years old are not allowed in the health club or fitness facility

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.

Guests are charged a fee per visit for fitness facilities, including indoor and outdoor pools.
For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities.
To access the health club facilities (pool, fitness center, sauna, spa tub), guests must pay the listed per person service fee, and the listed facility fee per entry. The service fee comprises the initial health club member fee and the yearly membership fee. Non-members are not permitted to use the health club.

Also known as

  • East 21 Tokyo
  • Hotel East 21 Tokyo Tokyo
  • Hotel East 21 Tokyo Hotel Tokyo
  • Hotel East 21 Tokyo
  • Tokyo East 21
  • Tokyo East 21 Hotel
  • Hotel East 21
  • East 21 Tokyo Koto
  • East 21 Tokyo Hotel
  • Hotel East 21 Tokyo Japan
  • Hotel East 21 Tokyo Hotel

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Hotel East 21 Tokyo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs JPY 1500.00 per night.
  • Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 10:00 AM to 4:00 PM.
  • Sorry, pets aren't allowed.
  • You can check in from 2:00 PM - midnight. Check-out time is 11 AM.
  • Yes, there are 4 onsite restaurants, featuring French cuisine. Nearby restaurants include LUMBINI (6-min walk), Yoshinoya (7-min walk), and Doutor Coffee Shop (9-min walk).
  • Yes, an airport shuttle is available. The charge is JPY 950 one-way.
  • Hotel East 21 Tokyo has an indoor pool and a health club.
9.0.Superb.
  • 10.0.Exceptional

    The Japanese Concept Room was perfect! It had top floor Tokyo Skytree views from the bedroom and the Japanese style bathtub. Bathroom and bedroom were huge with thoughtful interior design. Room service was delicious and they gave us free breakfast which was also very good. We didn't use the health club as it did require a separate fee. The staff weren't as friendly as most other hotels in Japan, but they were still professional and it wasn't an issue.

    Max, 1 night romance trip, Mar 28, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff was very friendly and room was very clean. This hotel is located in a great location. I very much recommend anyone looking at this hotel to book it. You will not be disappointed. I will defenently stay here for mybnext stay in Tokyo.

    Chad, 7 night trip, Mar 11, 2020

    Verified Orbitz guest review

  • 6.0.Good

    I felt room service was totally good.

    4 night trip, Mar 1, 2020

    Verified Expedia guest review

  • 6.0.Good

    Ok hotel. would not recommend offering room service. very over priced cafeteria food. Amenities were disappointing as they were all paid services. Vending machine was broke towards the end of the stay and took our coins and didn’t give them back. nothing spectacular.

    kelsey, 6 night family trip, Feb 29, 2020

    Verified Expedia guest review

  • 6.0.Good

    I feel that this hotel is convenient for its location and shops around it

    1 night business trip, Feb 29, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The bed is big. Also the view from the window is AMAZING.

    DA, 1 night romance trip, Feb 24, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    It was a challenge catching the train to the hotel from Narita but I made it!

    James, 1 night family trip, Feb 6, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The hotel staff where very accommodating. Good price room and comfortable bed. Many thanks

    3 night romance trip, Jan 27, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Pleasant staff, close to Tokyo Disney and Japanese cultural sites.

    1 night business trip, Jan 18, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Very clean Great service in front desk. one of lady not to nice work in the bell man area help us for the bus ticket .

    3 night family trip, Jan 14, 2020

    Verified Expedia guest review

See all 531 reviews