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Hotel East 21 Tokyo, Tokyo

3.5 stars
6-3-3 Toyo, Koto-kuTokyoTokyo-to135-0016Japan, ‏‎800-491-6126
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Excellent4.2 / 5
  • The hotel was nice, but far away from the busier part of Tokyo. The airport shuttle that…Apr 8, 2016
  • The hotel was very nice and clean. The staff were really good even though they didn't…Jan 3, 2016
108See all 108 Hotels.com reviews
From 508 reviewsTripAdvisor Traveller Rating

Hotel East 21 Tokyo, Tokyo

Hotel Info: 866-539-8117

from $74
  • Triple Beds, Smoking
  • Quadruple Room, Non Smoking (2Beds+1extrabed+1Sofabed)
  • One Single Bed, Non-Smoking
  • One Double Bed, Non-Smoking
  • Deluxe Double Room, Non Smoking
  • One Semidouble Bed, Non-Smoking
  • Quadruple Beds, Smoking
  • Small Single, Non Smoking 1-2pax 15sqm
  • One Single Bed, Smoking, with breakfast
  • Suite Room Twin, Non Smoking, City View
  • Triple Beds, Non-Smoking, with breakfast
  • One Semidouble Bed, Smoking, with breakfast
  • Japanese Suite Room, Non Smoking, City View
  • Deluxe Family Room, Non Smoking, Tokyo Skytree View (2 beds + 2 extra beds)
  • Concept Room, Non-Smoking, Tokyo Skytree View
  • One Single Bed, Non-Smoking, with breakfast
  • One Single Bed, Smoking
  • Twin Beds, Non-Smoking
  • Triple Beds, Non-Smoking, 2beds +1 extrabeds

At a glance

Key facts

Hotel size

  • This hotel has 396 rooms
  • This hotel is arranged over 21 floors

Arriving/leaving

  • Check-in time 2 PM-Midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Self parking *

Offsite

  • Free theme park shuttle

Also known as

  • East 21 Tokyo
  • Hotel East 21 Tokyo
  • Tokyo East 21
  • Tokyo East 21 Hotel
  • Hotel East 21
  • East 21 Tokyo Koto
  • East 21 Tokyo Hotel
  • Hotel East 21 Tokyo Japan

Policies

Guests are charged a fee to access the fitness facilities per guest, per visit. For more details, please contact the office using the information on the reservation confirmation received after booking.
For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities. For more details, please contact the office using the number on the reservation confirmation received after booking.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility.

Optional extras

Facility access costs JPY 4320 per person. Facilities include fitness facilities and a swimming pool.

Self parking costs JPY 1000 per night with in/out privileges

Breakfast is offered for an extra charge of JPY 2970 per person (approximately)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • 4 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Outdoor seasonal pool
  • Health club
Working away
  • Number of meeting rooms - 7
Services
  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Down comforter
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping

Special features

Dining

Brasserie Harmony - This restaurant specializes in French cuisine and serves lunch and dinner.

Taoyuan - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Sazanka - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

Kiba Teppanyaki - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

Un Bakery Shop - This café serves light fare only.

Hotel East 21 Tokyo, Tokyo’s small print

Also known as

  • East 21 Tokyo
  • Hotel East 21 Tokyo
  • Tokyo East 21
  • Tokyo East 21 Hotel
  • Hotel East 21
  • East 21 Tokyo Koto
  • East 21 Tokyo Hotel
  • Hotel East 21 Tokyo Japan

Policies

Guests are charged a fee to access the fitness facilities per guest, per visit. For more details, please contact the office using the information on the reservation confirmation received after booking.
For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities. For more details, please contact the office using the number on the reservation confirmation received after booking.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility.

Optional extras

Facility access costs JPY 4320 per person. Facilities include fitness facilities and a swimming pool.

Self parking costs JPY 1000 per night with in/out privileges

Breakfast is offered for an extra charge of JPY 2970 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 108 reviews

Hotel East 21 Tokyo, Tokyo
Excellent4.0 / 5
Nice and Cozy
This is a rather big hotel. The service here is very good. Staff members are well-trained, polite, and helpful. Room is pretty big and clean. Our stay is nice and cozy. Location is not too close to the train station but is within walking distance. The neighborhood has almost everything so is very convenient. My only complain is that the price includes free Wifi but not breakfast. Buffet breakfast is about US$25/person. For a family of four you have to shell out $100 daily for breakfast. To me, that's excessive.
2 night romance trip
Hotel East 21 Tokyo, Tokyo
Excellent4.0 / 5
Great hotel in nice neighborhood.
Great hotel for the Hotels.com price...small, as is typical of rooms in Japan, but comfortable. Staff was most cordial and helpful. I thought a $35 fee to use the gym or pool was more than exorbitant. Attached mall with restaurants and supermarket with a fabulous bakery/coffee shop was really nice and convenient. Would definitely stay here again.
2 night business trip
Hotel East 21 Tokyo, Tokyo
Good3.0 / 5
small but not bad!!
I took wife and son for a family vacation in Tokyo. Tokyo hotels are relatively small and this hotel was not exceptional. I recommend to reserve two rooms rather than jammed in a twin room for the family of 3. The hotel is surrounded with many stores and restaurants and super market. Train station is about 7~10 min walk. It is tough when out side temp is over 90 degrees with humidity of 80%. Hotel does provide shuttle service to the station in the morning. suggest to use them.
4 night family trip
Hotel East 21 Tokyo, Tokyo
Outstanding5.0 / 5
excelent
best bang for the buck
2 night romance trip
Hotel East 21 Tokyo, Tokyo
Poor1.0 / 5
Worse hotel service & far from everywhere & expens
The room was very small than other hotel that I stay in Tokyo. I paid over $200 for one not night. The hotel is far from everything. The shuttle bus to toyo station is only run from 8 - 11am one way. You have to walk far to the hotel. No jr station at all. I have to pay 2000 yen for one way to tokyo station. The concierge speak very little English and give me wrong direaction to the metro station. I have to walk half hour to stop to other hotel to get the direction to toyo metro. When I asked for help for jr information they said no. It is not worthy to stay in this hotel. Expensive, far from every thing and no jr station. you have to take taxi to every where and it's expensive. Believe me not a good choice. I really regret book this hotel and pay over $200 for a night. They don't even allow me to access wifi in lobby even though I am a guest at the hotel. Bad service hotel.
1 night family trip

See all reviews

Hotel East 21 Tokyo, Tokyo

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