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1 room, 2 adults

Sortis Hotel, Spa & Casino, Autograph Collection, Panama City

4.5-star4.5 stars
56 y 57 East Street, ObarrioBella Vista, Panama CityPanamaPanama

Luxury hotel with spa, near Via Espana
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Fabulous8.6
Vibe
Awesome vibe
Location
Great location
Room
Great room
Service
Fantastic service
228See all 228 Hotels.com reviews
From 529 reviewsTripAdvisor Traveller Rating

Sortis Hotel, Spa & Casino, Autograph Collection, Panama City

from $169
  • Deluxe Room, City View (20% off at Essentia Spa)
  • Suite, 1 Bedroom (20% off at Essentia Spa)
  • Suite, 2 Bedrooms (20% off at Essentia Spa)
  • Apartment (20% off at Essentia Spa)
  • Loft Suite 20% off at Essentia Spa

What’s around Sortis Hotel, Spa & Casino, Autograph Collection, Panama City

Landmarks

  • In Obarrio
  • Via Espana - 12 min walk
  • Multiplaza Pacific Mall - 18 min walk
  • Avenida Balboa - 19 min walk
  • National Shrine of the Heart of Mary - 6 min walk
  • Iglesia del Carmen - 16 min walk
  • Uruguay Street - 17 min walk
  • Theater Circle - 19 min walk

Getting around

  • Panama City (PAC-Marcos A. Gelabert Intl.) - 15 min drive
  • Panama City (PTY-Tocumen Intl.) - 21 min drive
  • Balboa (BLB-Panama Pacifico Intl.) - 24 min drive
  • Panama City Passenger Station - 16 min drive
  • Iglesia del Carmen Station - 14 min walk
  • Self parking (surcharge)
  • Valet parking (surcharge)
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 391 rooms
  • This hotel is arranged over 22 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children's club *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Valet parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 12 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Casino
  • Spa tub
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 14155
  • Conference space size (meters) - 1315
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 2014
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Espresso maker
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 46-inch LCD TV
  • Cable TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Sortis Spa has 10 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including Ayurvedic.

Dining

Manabi Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Score Sport Bar - Onsite sports bar. Open daily.

Sortis Hotel, Spa & Casino, Autograph Collection, Panama City’s small print

Also known as

  • Sortis Hotel Spa Casino Autograph Collection Panama City
  • Sortis Hotel Spa Casino Autograph Collection
  • Sortis Spa Casino Autograph Collection Panama City
  • Sortis Spa Casino Autograph Collection

Policies

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Optional extras

Self parking costs USD 5 per day

Valet parking costs USD 5 per day

Breakfast costs between USD 20.00 and USD 30.00 per person (approximately)

Children's club access is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 38 per person (one way)

Airport shuttle for children between the ages of 1 and 10 costs USD 15 (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8.6 From 228 reviews

Sortis Hotel, Spa & Casino, Autograph Collection, Panama City
Very Good8.0
Let it ride
The hotel is nice. We really loved the pool. They do sell passes to the local residents to use the pool for the day. The sad part is that they don’t enforce the rules for them like playing their own music. I’m just a little mad because on our last day the “acting managing food waitress delivery person” who spoke English decided to throw down on us for getting ice at the bar. It was like I committed an international ice felony. The sad part is that my ice machine on floor 16 was broken and no one fixed it during my stay. I just don’t need attitude as a paying hotel guest when I need ice. I would have gotten my own ice if my ice machine was fixed in the hotel. The air conditioning in the room isn’t great. The room was clean and each room had a Nesspro which rocks. The buffet breakfast was really good with a fantastic salad bar, omelette station and Panamanian Street food. The casino is definitely worth a look. They have an awesome bingo room with a $3 food buffet with drink purchase. Now that’s an old school Vegas deal. We also had to change rooms in the middle of our stay because our room door wouldn’t open. The whole fiasco took over two hours to fix which included my family witnessing security kicking our door down while we were in our wet swim wear. I’m still upset that not a single hotel manager contacted us to apologize for our inconvenience or to see if we were okay. The hotel has a lot of action including restaurants on the main floor and a little mall for shopping.
Anthony, us6 night trip
Sortis Hotel, Spa & Casino, Autograph Collection, Panama City
Poor2.0
Not worth at all, seriously.
If you want to relax: don‘t go there: pool is a constant dance party. Food at pool overpriced and just not good. Rooms are spacious and very good, especially the shower. But daily water and coffee refills done randomly. Sink did not work, fixing it took several calls until they came. NYE party blasted through hotel until 0920am - forget your sleep and we were 10 floors away of that party. Had two vouchers for a free mini bar refill on out beds: nobody could tell us what is included, how to use it: they promised to call us back, send somebody up, get in touch with manager: nothing happened: nobody called, came up - we gave up after this. Front desk has no idea, no idea where to go, no idea about trips to book, they had no intention to give some details about the city map: unwilling, unmotivated and untrained staff overall. Spa is dark and a maze until you are there. Sky lounge was mostly closed and very dirty. Again: shower, room itself and location is great but the management is really bad and staff need some serious training. I will give this hotel 2 years more: without changes it will go down. Honestly not worth whatever star rating they have: it is just not worth it.
A Traveler, us4 night trip
Sortis Hotel, Spa & Casino, Autograph Collection, Panama City
Exceptional10.0
Wont change it!!
Love this property. My home in Panama when on business.
Gracia M., us1 night business trip
Sortis Hotel, Spa & Casino, Autograph Collection, Panama City
Poor2.0
We hated!
The toilet flush was making a non-stop noise, it was impossible to sleep, we called the reception they send someone over and it took him an hour to fix it, obviously we waited for him to leave the room to go to sleep! Towels were dirty! Hairdryer was not working, neither the minibar refrigerator! Spa!? Oh no, don't go there! It's freezing! Went there for a massage, was expecting a warm room, we ve got cold, couldn't relax, ... and in front of the hotel, the sewer was leaking on the streets, we were having long jumps to get over the dirty leaking! This one is not the hotels fault we know, but it all adds up! Hated our stay!!!
BESTE, us4 night romance trip
Sortis Hotel, Spa & Casino, Autograph Collection, Panama City
Exceptional10.0
Enjoyed my stay. Clean and well appointed. I had a suite very large , two full baths living room , kitchen and dinning area. Abundance of drawer s and closet space. Good restaurants at the hotel. Looking forward to staying there on my next trip.
Rocky, us4 night trip

See all reviews

Sortis Hotel, Spa & Casino, Autograph Collection, Panama City

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