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All properties in Panama City, Panama Province, Panama

Sortis Hotel, Spa & Casino, Autograph Collection

Luxury hotel in Obarrio with 5 restaurants and spa

  • Free WiFi
From
$100

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  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • City Apartment, 2 Bedrooms, Non Smoking, City View - Living Area
  • Outdoor Pool
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56 y 57 East Street, Obarrio, Panama City, Panama, Panama
8.2.Very Good.
  • Very nice hotel and well located in Panama City. Just a little pricey and the room was…

    Aug 16, 2021

  • Was terrible. The service was terrible. The room services was very bad. We have to wait…

    Jul 16, 2021

See all 225 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Dining options
Walkable
Convenient
Shopping
  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 391 smoke-free guestrooms
  • Daily housekeeping
  • Casino
  • 5 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (free)
  • Private bathroom
  • Television
  • Free toiletries
  • Terrace

What’s around

  • In Obarrio
  • Bingo 90 - 3 min walk
  • National Shrine of the Heart of Mary - 6 min walk
  • Crown Casino - 11 min walk
  • Via Espana - 11 min walk
  • Luxor Towers - 13 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room, 1 King Bed, Non Smoking
  • City Suite, 1 Bedroom, Non Smoking, City View
  • City Suite, 2 Bedrooms, Non Smoking, City View
  • City Apartment, 2 Bedrooms, Non Smoking, City View
  • City Studio, 1 King Bed, Non Smoking, City View
  • Deluxe Room, 2 Double Beds, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking, City View
  • Deluxe Room, 1 Double Bed, Non Smoking, City View

What’s around

Landmarks

  • In Obarrio
  • Bingo 90 - 3 min walk
  • National Shrine of the Heart of Mary - 6 min walk
  • Crown Casino - 11 min walk
  • Via Espana - 11 min walk
  • Luxor Towers - 13 min walk
  • Avenida Balboa - 14 min walk
  • Iglesia del Carmen - 15 min walk
  • Fiesta Casino - 16 min walk
  • Uruguay Street - 17 min walk
  • Theater Circle - 18 min walk

Getting around

  • Tocumen Intl. Airport (PTY) - 16 min drive
  • Panama City (PAC-Marcos A. Gelabert Intl.) - 8 min drive
  • Balboa (BLB-Panama Pacifico Intl.) - 18 min drive
  • Panama City Passenger Station - 18 min drive
  • Vía Argentina - 5 min walk
  • Iglesia del Carmen Station - 13 min walk
  • Santo Tomas Station - 29 min walk
  • Airport shuttle (surcharge)
map
See on map
56 y 57 East Street, Obarrio, Panama City, Panama, Panama

At a glance

Hotel size

  • This hotel has 391 rooms
  • This hotel is arranged over 22 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 10 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Secured covered onsite self parking (USD 10 per day)
  • Secured covered onsite valet parking (USD 10 per day)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 5 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Casino
  • Spa tub

Working away

  • 24-hour business center
  • Number of meeting rooms - 25
  • Conference space
  • Conference space size (feet) - 14155
  • Conference space size (meters) - 1315
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2014
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Braille signage
  • Closed-captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/viewport in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Visual fire alarm
  • Lever door handles
  • Wheelchair-width doorways

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 46-inch LCD TV
  • Cable TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Sortis Spa has 10 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including Ayurvedic.

Dining

Il Tula Restaurant - This restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Sotis Market - Onsite restaurant. Open daily.

Fees & policies

Optional extras

  • Breakfast costs between USD 20.00 and USD 30.00 per person (approximately)
  • Airport shuttle service is offered for an extra charge of USD 50 per person (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children and extra bedsPay at property

  • Airport shuttle for children between the ages of 1 and 10 costs USD 30 (one-way)

PetsPay at property

  • Service animals exempt from fees

ParkingPay at property

  • Covered self parking costs USD 10 per day
  • Covered valet parking costs USD 10 per day

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

Guests can rest easy knowing there's a smoke detector on site.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard and cash.

Also known as

  • Sortis Hotel Spa Casino Autograph Collection Panama City
  • Hotel Sortis Hotel, Spa & Casino, Autograph Collection
  • Sortis Spa Casino Autograph Collection
  • Sortis Hotel, Spa & Casino, Autograph Collection Panama City
  • Sortis Hotel Spa Casino Autograph Collection
  • Sortis Spa Casino Autograph Collection Panama City
  • Sortis Hotel Spa Casino Autograph Collection Panama City
  • Sortis Spa Casino Autograph Collection Panama City
  • Sortis Hotel, Spa & Casino, Autograph Collection Panama City
  • Sortis Hotel Spa Casino Autograph Collection
  • Sortis Hotel, Spa & Casino, Autograph Collection Hotel

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Sortis Hotel, Spa & Casino, Autograph Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 10 per day. Valet parking costs USD 10 per day.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there are 5 onsite restaurants, featuring Italian cuisine. Nearby restaurants include Gelato & Co (3-min walk), Makoto (5-min walk), and La Locanda (5-min walk).
  • Yes, an airport shuttle is available. The charge is USD 50 per person one-way.
  • Yes, the 4306 square-foot casino features 80 slot machines and 30 gaming tables. Bingo is offered.
  • Sortis Hotel, Spa & Casino, Autograph Collection has a casino and a spa, as well as an outdoor pool and a fitness center.
8.2.Very Good.
  • 2.0.Poor

    Show more concern to guest

    in general the hotel look great , but had the only and worst experience with my daughter, we got stuck in the elevator over 10 min and my daughter was getting paranoid and it was getting very hot, security was able to open the elevator door and get us out but i was upset the only thing hotel had to offer was free drinks voucher which i didn’t really care to use

    Jorge, 1 night family trip, Jul 6, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Bad service

    The hotel is the top level one. Everything is new, good restaurants inside, expensive though. Service was terrible. I’m the evening we dined in their restaurant and took some food to go because couldn’t handle it with the purpose to warm it up in the morning and eat. But when we woke up in the morning they didn’t want to warm up our food, trying to find different excuses. We believe in a 5 star hotel they should have done this for us cos we didn’t ask a lot. Very frustrating. We didn’t like the service. This should be a 2 star service hotel…

    Volodymyr, 1 night family trip, Jun 29, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Forget this hotel

    The security ask like a convicted people what are you doing here and where are you going or what it’s your reason to be there, every time you cross the door. It’s was so unpleasant and disgusting. The other problem my reservation is full paid but they charged me the parking 20$ more

    Fernando, 2 night trip, Jun 18, 2021

    Verified Hotels.com guest review

  • 8.0.Very Good

    Excelente hotel, estacionamiento $10 diario, muy buen Gym, excelente piscina, spa, Casino no hay apuestas sólo maquinas, buenos restaurantes alrededor, Excelente servicio!!

    6 night business trip, Jun 5, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent hotel! looks exactly as in the pictures

    1 night trip, May 27, 2021

    Verified Travelocity guest review

  • 6.0.Good

    unfriendly staff, expensive parcking, delayed check in

    1 night business trip, May 19, 2021

    Verified Orbitz guest review

  • 10.0.Exceptional

    Great hotel with helpful staff!

    2 night trip, Apr 30, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Nice

    1 night family trip, Apr 26, 2021

    Verified Expedia guest review

  • 2.0.Poor

    They will charge you if someone come to visit you, and be very rude about ii because you don’t know the rules. They were following us even if we were going to the casino area “ profile “ .... such a bad and uncomfortable experience

    4 night trip with friends, Apr 22, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location, restaurants on-site, casino and well appointed rooms.

    1 night business trip, Mar 18, 2021

    Verified Expedia guest review

See all 225 reviews