Guests
All properties in Ottawa, Ontario, Canada

Best Western Plus Ottawa City Centre

3-star hotel with restaurant, near Ottawa Hospital Civic Campus

  • Free WiFi and free parking
From
$88

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Pool
  • Pool
  • Pool
  • Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave - Bathroom
  • Pool
Pool. Image 1 of 64
1 / 64Pool
1274 Carling Ave, Ottawa, K1Z7K8, ON, Canada
8.4.Very Good.
  • VERY NICE

    Sep 22, 2021

  • After they adjusted AC it was great

    Aug 10, 2021

See all 791 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Easy parking
Convenient
Quiet
Safe
Shopping
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 121 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • 24-hour business center

For families

  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television

What’s around

  • In Civic Hospital - Experimental Farm - Central Park
  • Ottawa Hospital Civic Campus - 14 min walk
  • Canada Agriculture and Food Museum - 30 min walk
  • Commissioners Park - 30 min walk
  • Carleton University - 2.5 mi / 4 km
  • TD Place Stadium - 2.9 mi / 4.6 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Studio, 1 King Bed, Non Smoking
  • Suite, 2 Queen Beds, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking, Fireplace
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Queen Beds, Non Smoking, Kitchenette
  • Standard Room, 1 King Bed, Non Smoking, Kitchenette
  • Standard Room, 1 Queen Bed, Non Smoking, Kitchenette

What’s around

Landmarks

  • In Civic Hospital - Experimental Farm - Central Park
  • Ottawa Hospital Civic Campus - 14 min walk
  • Canada Agriculture and Food Museum - 30 min walk
  • Commissioners Park - 30 min walk
  • Carleton University - 2.5 mi / 4 km
  • TD Place Stadium - 2.9 mi / 4.6 km
  • Lansdowne Park - 2.9 mi / 4.7 km
  • Canadian War Museum - 2.9 mi / 4.7 km
  • Rideau Canal - 3 mi / 4.8 km
  • Brewer Park - 2.8 mi / 4.5 km
  • Vincent Massey Park - 2.9 mi / 4.6 km

Getting around

  • Ottawa International Airport (YOW) - 15 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 8 min drive
  • Ottawa Station - 8 min drive
  • Ottawa Fallowfield Station - 12 min drive
  • Carling Station - 28 min walk
map
See on map
1274 Carling Ave, Ottawa, K1Z7K8, ON, Canada

At a glance

Hotel size

  • This hotel has 121 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)

Things to do

  • Fitness facilities
  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 1200
  • Conference space size (meters) - 111
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fireplace in lobby

Accessibility

  • Braille or raised signage
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways

Languages Spoken

  • Czech
  • English
  • French
  • Polish
  • Portuguese
  • Serbian
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 48-inch flat-screen TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Refundable depositPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: CAD 100 per accommodation, per stay

Optional extras

  • Breakfast costs between CAD 5 and CAD 15 for adults, and CAD 5 and CAD 15 for children (approximately)

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

  • Best Western Macies
  • Best Western Ottawa
  • Ottawa Best Western
  • Best Plus Ottawa City Ottawa
  • Best Western Plus Ottawa City Centre Hotel
  • Best Western Plus Ottawa City Centre Ottawa
  • Best Western Plus Ottawa City Centre Hotel Ottawa
  • Best Western Macies Hotel
  • Best Western Plus Macies
  • Best Western Plus Macies Hotel
  • Best Western Plus Macies Hotel Ottawa
  • Macies Best Western
  • Macies Hotel
  • Best Western Plus Ottawa City Centre Hotel
  • Best Western Plus Ottawa City Centre

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Best Western Plus Ottawa City Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. RV/bus/truck parking and electric vehicle charging are available.
  • Yes, there's a pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include House of Lasagna (9-min walk).
  • No, this hotel doesn't have a casino, but Casino du Lac Leamy (11-min drive) and Rideau Carleton Raceway (18-min drive) are both nearby.
  • Have fun during the warmer months with activities nearby such as hiking. Enjoy amenities like a fitness center and a garden.
8.4.Very Good.
  • 10.0.Exceptional

    The hotel is in a great location. The room was very spacious.

    4 night romance trip, Jul 28, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Nice pool , heated

    2 night family trip, Jul 14, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    The location, facilities and ease of access to points of interest is good for a relaxing visit without the race to get there in downtown areas of various cities

    2 night trip, Aug 15, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Convenient location for family members to stay at while another is receiving in-patient care. Good quality, accommodations clean, up-to-date and fully stocked. Staff were considerate, friendly and accommodating. Good location for ease of access to all area amenities.

    William, 2 night trip, Feb 7, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    I liked having a fridge, microwave and coffee maker in the room.

    6 night family trip, Feb 3, 2020

    Verified Orbitz guest review

  • 10.0.Exceptional

    Good location, nice staff, convenient inside restaurant

    2 night business trip, Nov 4, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Very upsetting to learn that I could not get a printed receipt because I booked through a booking engine. Not sure if it was Expedia or Booking. I found this to be frustrating and very unprofessional. Not the Staff's fault, >>Managements ERROR!! Restaurant fine, good staff

    Bill, 2 night romance trip, Sep 29, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Very convenient to biking on the beautiful Rideau Canal!

    2 night romance trip, Sep 13, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Clean, friendly, helpful staff, quiet. Close to public transportation and 24/7 Shoppers drug Mart.

    7 night family trip, Sep 3, 2019

    Verified Orbitz guest review

  • 10.0.Exceptional

    The shopping center was right across the street; friends in town highly recommended this hotel. Central location and acess to shopping malls, restaurant, and the QueensWay is excellent.

    6 night trip, Sep 2, 2019

    Verified Travelocity guest review

See all 791 reviews