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Platino Hotel & Casino

Photo gallery for Platino Hotel & Casino

Front of property – evening/night
Balcony
Junior Suite | Minibar, in-room safe, blackout curtains, iron/ironing board
Junior Suite Deluxe | Minibar, in-room safe, blackout curtains, iron/ironing board
Minibar, in-room safe, blackout curtains, iron/ironing board

Overview of Platino Hotel & Casino

Platino Hotel & Casino

3.0 star property
3-star hotel with casino, near Monument to the Heroes of the Restoration

7.8/10 Good

869 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Refrigerator
  • Casino
Map
Av. Estrella Sadhala, frente a PUCMM, Plaza Platinium, Santiago de los Caballeros, 51031

Room options

About this area

What's nearby

  • In La Zurza

Getting around

  • Santiago (STI-Cibao Intl.) - 23 min drive
  • Puerto Plata (POP-Gregorio Luperon Intl.) - 118 min drive
  • Airport shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free casino shuttle
  • Theme park shuttle (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • Square One - 4 min walk
  • Puerta del Sol - 17 min walk
  • Tablón Latino - 17 min walk
  • Rancho Steak House - 18 min walk
  • Marisco Caribeño - 19 min walk

About this property

Platino Hotel & Casino

In addition to a casino and a nightclub, Platino Hotel & Casino features an airport shuttle (available 24 hours) for USD 25 per vehicle. For a bite to eat, guests can visit BarRocko, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this Colonial hotel include a bar/lounge and a garden. Fellow travellers like the helpful staff and location.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 91 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 1:00 PM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Cruise terminal shuttle*
  • Bus station shuttle*

Off-site

  • Shopping centre shuttle*
  • Free casino shuttle
  • Theme park shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Private picnics
  • Room service (limited hours)

What to do

  • Concerts/live shows
  • Discount at nearby fitness centre

Working away

  • 24-hour business centre
  • Meeting room
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Casino
  • Nightclub
  • 6 casino gaming tables
  • 15 casino slot machines

Accessibility

  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Champagne service
  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

BarRocko – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 25 per vehicle (one-way. Maximum occupancy 4)
  • Cruise ship terminal shuttle and bus station shuttle services are offered for an extra charge
  • Shopping centre shuttle and theme park shuttle services are offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 20.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

<p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Hotel Platino Santiago
Hotel Platino
Platino Santiago
Platino Hotel Santiago
Platino Hotel Casino Santiago de los Caballeros
Platino Hotel Casino
Platino Casino Santiago de los Caballeros
Platino Casino
Platino Hotel Casino
Platino Hotel & Casino Hotel
Platino Hotel & Casino Santiago de los Caballeros
Platino Hotel & Casino Hotel Santiago de los Caballeros

Frequently asked questions

Does Platino Hotel & Casino offer free cancellation for a full refund?
Yes, Platino Hotel & Casino does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Platino Hotel & Casino?
As of 7 February 2023, prices found for a 1-night stay for 2 adults at Platino Hotel & Casino on 23 February 2023 start from €78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Platino Hotel & Casino?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Platino Hotel & Casino?
Sorry, pets aren't allowed.
Is parking offered on site at Platino Hotel & Casino?
Yes, there's free self parking.
Is an airport shuttle service offered by Platino Hotel & Casino?
Yes, an airport shuttle is available. The charge is USD 25 per vehicle one-way.
What are the check-in and check-out times at Platino Hotel & Casino?
You can check in starting at 3 PM. Check-out time is 1:00 PM. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Platino Hotel & Casino?
Yes, there's a casino, featuring 15 slot machines and 6 gaming tables.
What is there to do at Platino Hotel & Casino and nearby?
Platino Hotel & Casino has a casino and a nightclub, as well as a picnic area and a garden.
Are there restaurants at or near Platino Hotel & Casino?
Yes, BarRocko offers international cuisine. Nearby restaurants include Square One (4-min walk), La Taberna de Pepe (2.2 mi) and Della Nonna (2.2 mi).
What's the area around Platino Hotel & Casino like?
Platino Hotel & Casino is in La Zurza, a short 19-minute walk from Monument to the Heroes of the Restoration. Travellers say that this hotel is in a good location.

Reviews

7.8

Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.5/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

4/10 Fair

No frills
This was definitely a no frills at all hotel and I am not a “frills”/fancy type of person. We just needed a place to rest for a few hours before an early flight so it was just that
Christopher, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

good spot
it was very good , very convenien
jean, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Rose-Philomène, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pedro, 1-night trip
Verified Hotels.com guest review

6/10 Good

Bad hotel
Old hotel is not like in the photos the room is not comfortable the hard bed is very small I do not recommend it bad service a lot of money for what they offer
Yiset, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Returning over and over
This was my second time staying in this hotel. The first time , I stayed with my kids. Comfort and cleanness of the room was great. A/C and hot water was the best. This time I can alone and I felt safe and I had a great experience. In the morning I had a great breakfast. I will definitely come back to this hotel. Great price and great room
Barbara, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location and staggy
Amazed with this small hotel close to the city center. Great location inside a small plaza with restaurants and bars near. Staff was more than polite and helpful. Place is being renovated and updated but honestly my room was large and spacious. The breakfast included was very good and has plenty of options. Will stay there again
yerina, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

jimy, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Platino review
Check in was seamless less at 4am. Very nice. Downhill after that. I booked 3 nights and left after 2. Front desk was snarky and recalcitrant. No bottled water after first day(2 free bottles only). Free breakfast was overcooked cold eggs and Luke warm pancakes. Room was not clean or sanitized by my standards. I will not book again.
James Davidson, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

I love the hotel very nice. Everything is wonderful with you my room and everything it up very good food people very nice people. I love you coming back.
Jahzeel, 1-night business trip
Verified Hotels.com guest review