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Hotel Santa Lucia

Photo gallery for Hotel Santa Lucia

Property entrance
Garden
Superior Apartment | In-room safe, free WiFi, bed sheets
Restaurant
Reception

Overview of Hotel Santa Lucia

Hotel Santa Lucia

3.5 star property
3.5-star hotel in Downtown Santiago with restaurant and bar/lounge
7.0 out of 10 Good
7.0/10 Good

93 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry facilities
  • 24/7 front desk
Map
Huerfanos 779/San Antonio 327, Santiago, Region Metropolitana, 8320000
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Terrace
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Self-serve laundry
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
For families
  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Downtown Santiago
  • Santa Lucia Hill - 1 min drive
  • Palacio de la Moneda - 2 min drive
  • Plaza de Armas - 3 min drive
  • Costanera Center - 6 min drive
  • Julio Martinez Pradanos National Stadium - 8 min drive
  • San Cristobal Hill - 14 min drive
  • Parque Arauco Mall - 10 min drive

Getting around

  • Santiago (SCL-Arturo Merino Benitez) - 22 min drive
  • Santiago Central Station - 4 min drive
  • Armas Station - 7 min walk
  • Bellas Artes Station - 7 min walk
  • Santa Lucia Station - 8 min walk

Restaurants

  • Doggis - 2 min walk
  • Dominó Mall Vivo Imperio - 1 min walk
  • Le Due Torri - 1 min walk
  • Yamasushi - 1 min walk
  • Comida EcuatorinaMARIMBA - 2 min walk
Map

About this property

Hotel Santa Lucia

Hotel Santa Lucia puts you 3.3 mi (5.4 km) from Costanera Center. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Other highlights include a terrace and a garden. Fellow travellers like that it's only a short walk to public transportation: Armas Station is 7 minutes away and Bellas Artes Station is 7 minutes.

Languages

English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 70 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (USD 15 per night)
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge

Travelling with children

  • Children stay for free (see details)

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Television
  • Cable TV channels

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (19%) may be charged upon checkout to residents of Chile regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travellers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport, along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 10 for adults and USD 10 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late checkout can be arranged for an extra charge (subject to availability)

Parking

  • Self-parking costs USD 15 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Santa Lucia Santiago
Santa Lucia Santiago
Hotel Santa Lucia Hotel
Hotel Santa Lucia Santiago
Hotel Santa Lucia Hotel Santiago

Frequently asked questions

Does Hotel Santa Lucia offer free cancellation for a full refund?
Yes, Hotel Santa Lucia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Santa Lucia?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Santa Lucia?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Santa Lucia?
Yes. Self-parking costs USD 15 per night.
What are the check-in and check-out times at Hotel Santa Lucia?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Hotel Santa Lucia and nearby?
Hotel Santa Lucia has a garden.
Are there restaurants at or near Hotel Santa Lucia?
Yes, there's an on-site restaurant.
What's the area around Hotel Santa Lucia like?
Hotel Santa Lucia is a short 7-minute walk from Armas Station and 3 minutes' walk from Plaza de Armas. Travellers love the hotel's prime location.

Reviews

7.0

Good

7.9/10

Cleanliness

7.6/10

Staff & service

7.1/10

Amenities

6.6/10

Property conditions & facilities

6.5/10

Eco-friendliness

Reviews

4/10 Fair

disappointing
very disappointing, we don't recommend it. PRO: location- only during the day. CON: VERYYY old facilities. poor internet connection poor customer service- I was talking to the receptionist and at the back there were 2 other people talking about us (one of us was a spinach speaker so he understood everything). poor facilities- no window or vent in the bathroom, two power outlets for a room of 3!! NO elevator! when you bring luggage up the stairway the way it's set up- it's a shame. cleanliness- it feels like its only superficial cleanings, under the bed, was dirty' the bathroom was full of mold and the smell was horrible. Thank god it was for one night only.
Hadas, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

The hotel is in the middle of the city with an easy access to shops, stores and metro, only a couple of minutes from Plaza de Armas. It’s outdated but clean and the stuff was very friendly and caring and let us check in at 11 am instead of 3 pm absolutely free of charge. Our room on the third floor had a great view on a busy city street (which can be a problem at night because it was very noisy). Breakfast was very good as well (omelette, buns, meats and cheese, etc.). Overall the hotel was a great value.
Verified Expedia guest review

6/10 Good

Maria, 1-night trip
Verified Expedia guest review

6/10 Good

The hotel was decent, staff super helpful and friendly. However, noise from the street annoying!
Maciej, 2-night family trip
Verified Expedia guest review

6/10 Good

Plain and Simple
The hotel was dated and very worn out. An earlier reviewer discussed a helpful concierge - there was no concierge. We were a party of two couples, one with a room on the third floor and the other on the fifth. There is only elevator service to the fourth floor. So we had to carry luggage up/down stairs. There is no air conditioning in the building. The rooms were quite warm. Each room had a desktop oscillating fan, without which it would have been intolerable. The daytime highs while we were there were mid-90’s. I should have guessed the condition by the price. The website photos are not representative of our rooms, which were dowdy, and 1-star hotel quality. But clean.
John, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Decent, Nice Location
The location was great. The room itself was clean and simple. There is some street noise but it did not bother us.
2-night family trip
Verified Hotels.com guest review

6/10 Good

Santa Lucia Downtown Santiago Chile
The Santa Lucia is in a very convenient downtown location. The hotel is very basic. You have to take an elevator to the 4th floor to get the the reception area. Most of the people at the desk do not speak English, so if you really need to communicate in English, this hotel would not be a good choice. There are no tissues provided so bring your own
Susan and Steven, 3-night trip
Verified Hotels.com guest review

6/10 Good

When you make your reservation be sure to ask for a room on the quiet side of the hotel: the Avenida San Antonio generates a lot of noise
8-night family trip
Verified Orbitz guest review

8/10 Very good

just noize problem. Because room was roadside. otherwise everything is ok.
Morikazu, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Great location in the middle of town easy walk to metro and down town, lots of resturants and cafes and good shopping. Dislike noisy if you book this hotel book an inside room very quiet well worth the money
Andrew, 11-night romance trip
Verified Expedia guest review