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Holiday Inn Express & Suites Rochester Hill - Detroit Area, an IHG Hotel

Photo gallery for Holiday Inn Express & Suites Rochester Hill - Detroit Area, an IHG Hotel

Exterior
Indoor pool
In-room safe, desk, laptop workspace, iron/ironing board
Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Overview of Holiday Inn Express & Suites Rochester Hill - Detroit Area, an IHG Hotel

Holiday Inn Express & Suites Rochester Hill - Detroit Area, an IHG Hotel

2.5 star property
No-frills Rochester hotel with indoor pool

8.8/10 Fabulous

295 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
3544 Marketplace Circle, Rochester, MI, 48309
Main amenities
  • Daily housekeeping
  • Indoor pool
  • Fitness centre
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Free newspapers in the lobby
For families
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Rochester Hills
  • Great Lakes Crossing Outlets - 16 min drive
  • Detroit Zoo - 26 min drive
  • Pine Knob Music Theatre - 28 min drive

Getting around

  • Pontiac, MI (PTK-Oakland County Intl.) - 26 min drive
  • Detroit, MI (DET-Coleman A. Young Municipal) - 41 min drive
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County) - 49 min drive
  • Windsor, ON (YQG) - 59 min drive
  • Pontiac Transportation Center - 13 min drive
  • Troy Transit Center - 17 min drive
  • Royal Oak Station - 30 min drive

Restaurants

  • Grand Tavern - 2 min walk
  • Panera Bread - 5 min walk
  • 112 Pizzeria Bistro - 5 min walk
  • Five Guys - 5 min walk
  • Family Table Cafe - 4 min drive

About this property

Holiday Inn Express & Suites Rochester Hill - Detroit Area, an IHG Hotel

Enjoy your visit to Rochester with a stay at Holiday Inn Express & Suites Rochester Hill - Detroit Area, an IHG Hotel. You can get a workout in at the fitness centre, or take a dip in the indoor pool. Fellow travellers say good things about the convenient parking and comfortable beds.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 83 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby

Facilities

  • Television in common areas
  • Fitness centre
  • An indoor pool

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Visual alarms in hallways
  • Close-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • Television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 11:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a carbon monoxide detector and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Holiday Inn Express Rochester Hill Detroit Area Hotel
Holiday Inn Express Hill Detroit Area Hotel
Holiday Inn Express Rochester Hill Detroit Area
Holiday Inn Express Hill Detroit Area
Holiday Inn Express Suites Rochester Hill Detroit Area

Frequently asked questions

Does Holiday Inn Express & Suites Rochester Hill - Detroit Area, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express & Suites Rochester Hill - Detroit Area, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Holiday Inn Express & Suites Rochester Hill - Detroit Area, an IHG Hotel?
As of 4 December 2022, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Rochester Hill - Detroit Area, an IHG Hotel on 18 December 2022 start from €122, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Holiday Inn Express & Suites Rochester Hill - Detroit Area, an IHG Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Holiday Inn Express & Suites Rochester Hill - Detroit Area, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 11:00 PM.
Are pets allowed at Holiday Inn Express & Suites Rochester Hill - Detroit Area, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express & Suites Rochester Hill - Detroit Area, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express & Suites Rochester Hill - Detroit Area, an IHG Hotel?
You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Holiday Inn Express & Suites Rochester Hill - Detroit Area, an IHG Hotel and nearby?
Holiday Inn Express & Suites Rochester Hill - Detroit Area, an IHG Hotel has an indoor pool and a fitness centre.
Are there restaurants at or near Holiday Inn Express & Suites Rochester Hill - Detroit Area, an IHG Hotel?
Yes. Nearby restaurants include Panera Bread (5-min walk), 112 Pizzeria Bistro (5-min walk) and Five Guys (5-min walk).

Overall score and ratings

8.8

Fabulous

9.0/10

Cleanliness

8.9/10

Staff & service

8.7/10

Amenities

9.0/10

Property conditions & facilities

8.1/10

Eco-friendliness

10/10 Exceptional

Very nice hotel, up to date and clean rooms. Lots of outlets! Well-designed room and bathroom. Breakfast had lots of choices. We were very satisfied with our stay.
Carol, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pamela, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beth, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was strange that housekeeping didn't come by with fresh towels for the 2nd day of staying.
Margaret, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Clean
Andrew, 1-night trip
Verified Expedia guest review

2/10 Poor

WORST STAY!!
Worst hotel stay we have had in awhile! Positives: Room was large and pillows were comfortable. HOWEVER, room did not appear that clean. Questioned afterwards if sheets were changed. Bathroom shower was disgusting. Soaps were just watered down gloop, window was facing parking lot and three feet from cars so shades were needed entire time. Fridge kept things cool not cold, pool was cold and cloudy, breakfast staff lady (older) was slamming things around and complaining about all the guest out loud. When we left for plans the first day my husband asked if they could clean our room because we didnt have a door hanger, he was actually told WE DONT CLEAN ROOMS EVERYDAY!!. BUT, because it was such a busy wedding weekend we endured and came back in the middle of the night, exhausted to find that we were LOCKED OUT of our room!! Not a simple door lock issue but the exstra security latch that slides over the bin at top of the door had somehow latched on its own. My husband went up to the desk and they didnt even want to help. After waiting. . . we had no where else to go. . .a women walked slowly towards our room and ultimately ha ded my husband a long tool like thing to do it himself! About 20 min later we gathered all of our things that we had to throw on the dirty hallway floor and we entered our room for the rest of thw mornimg. NO APOLOGIES!! NO LOOKING AT THE LOCK TO SEE WHY IT DID THAT!! FRUSTRATED!!
Roger, 2-night trip
Verified Hotels.com guest review

4/10 Fair

I stayed five nights and requested housekeeping mid way through. No one came, and I was told they were short staffed. I requested again and still no one came to vacuum and replace towels and wipe surfaces. I had to request supplies twice (TP, towels). A poor experience for the price.
Margaret, 5-night trip
Verified Expedia guest review

2/10 Poor

Place was very dirty, hair in the corners, stains on carpet, furniture, walls. In the hallways also. Front desk clerk was not friendly at all or helpful. Never stay at another holiday inn express.
Deborah, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Mostly excellent, but….
The front desk staff were wonderful, and I appreciate the free upgrade we received for our two-night stay. The room was clean and well-designed. I would give top marks for the room itself. But there were problems both days with the breakfast, with no one refilling any of the hot items. On day one it was slow but it eventually happened after about 15 minutes. On day 2, we came an hour before breakfast was to be over, found no eggs or sausage, and waited a half hour in hopes that someone would put out SOMEthing, but it didn’t happen. My husband checked the prep area and there wasn’t anyone there. I know help is hard to find at the moment, but….come on now.
Todd, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

-
Sarah, 1-night trip with friends
Verified Expedia guest review