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Coastlands Musgrave Hotel

4-star hotel in Musgrave with spa and restaurant

  • Free WiFi
From
$63

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Standard Room (Back) Lower Floors 1-3 With Shower - Living Area
  • Deluxe Room Balcony lower Floor (1-3) with Bath - Living Area
  • Terrace/Patio
Terrace/Patio. Image 1 of 81
1 / 81Terrace/Patio
315-319 Peter Mokaba Ridge, Durban, 4001, KwaZulu-Natal, South Africa
8.0.Very Good.
  • Great location, very helpful team, easy check in and check out.

    Mar 21, 2019

  • A good central location to Musgrave and surrounding areas. Very helpful and efficient…

    Mar 15, 2019

See all 57 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 72 hours
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Parking available
    • Pool
    • Free WiFi
    • Airport transfer
    • Air Conditioning

    Property highlights

    Main amenities

    • 101 guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Full-service spa
    • Breakfast available
    • Self parking

    For families

    • Connecting/adjoining rooms available
    • Television
    • Free toiletries
    • Garden
    • Terrace
    • Daily housekeeping

    What’s around

    • In Musgrave
    • Musgrave Centre - 15 min walk
    • Killie Campbell Africana Library - 15 min walk
    • Durban Botanical Gardens - 17 min walk
    • West Ridge Park Tennis Stadium - 25 min walk
    • Greyville Race Course - 26 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Standard Room (Side Wing) on Lower floors (1-3)
    • Standard Room (Side Wing) Upper Floors 4-5
    • Standard Room (Back) Lower Floors 1-3 With Shower
    • Standard Room (Back) Upper Floors 4-5 with Shower
    • Deluxe Room Balcony lower Floor (1-3) with Bath
    • Deluxe Room Balcony upper floors (4-5) with Bath
    • Deluxe Room Balcony lower Floor (1-3) with Shower.
    • Deluxe Rooms with Balcony, upper floors (4-5) with Shower

    What’s around

    Landmarks

    • In Musgrave
    • Musgrave Centre - 15 min walk
    • Killie Campbell Africana Library - 15 min walk
    • Durban Botanical Gardens - 17 min walk
    • West Ridge Park Tennis Stadium - 25 min walk
    • Greyville Race Course - 26 min walk
    • Florida Road - 29 min walk
    • Mitchell Park Zoo - 33 min walk
    • University of KwaZulu-Natal - 34 min walk
    • Victoria Street Market - 36 min walk
    • African Art Centre - 37 min walk

    Getting around

    • King Shaka Intl. Airport (DUR) - 33 min drive
    • Airport shuttle (surcharge)
    map
    See on map
    315-319 Peter Mokaba Ridge, Durban, 4001, KwaZulu-Natal, South Africa

    At a glance

    Hotel size

    • This hotel has 101 rooms
    • This hotel is arranged over 6 floors

    Arriving/leaving

    • Check-in time 2:00 PM-midnight
    • Check-out time is 11 AM
    • Express check-out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Pets

    • No pets or service animals allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Transfers

    • Airport shuttle (available 24 hours)*

    Parking

    • Secured covered onsite self parking (ZAR 60 per day)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Height restrictions apply for onsite parking
    *See fees and policies for additional details or extra charges

    In the hotel

    Food and drink

    • To-go breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Coffee shop/café
    • Snack bar/deli
    • 24-hour room service

    Things to do

    • Full-service spa
    • Spa treatment room(s)

    Working away

    • Business center
    • Conference space
    • Meeting rooms
    • Conference center
    • Computer station

    Services

    • 24-hour front desk
    • Concierge services
    • Dry cleaning/laundry service
    • Laundry facilities
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Number of buildings/towers - 1
    • Year Built - 2010
    • Elevator
    • Designated smoking areas
    • Garden
    • Terrace

    Accessibility

    • In-room accessibility
    • Wheelchair accessible
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible meeting spaces/business center
    • Wheelchair-accessible on-site restaurant
    • Wheelchair-accessible lounge

    Languages Spoken

    • English

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Minibar

    Sleep well

    • Blackout drapes/curtains
    • Soundproofed rooms
    • Turndown service
    • Premium bedding

    Things to enjoy

    • Individually decorated
    • Individually furnished

    Freshen up

    • Free toiletries
    • Hair dryer

    Be entertained

    • 42-inch flat-screen TV
    • Cable/satellite TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe (laptop compatible)
    • Connecting/adjoining rooms available

    Special features

    Spa

    Fleur de Lis has 3 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology.

    The spa is open daily. Guests under 12 years old are not allowed in the spa.

    Dining

    315 Restaurant - Overlooking the garden, this restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

    Fees & policies

    Optional extras

    • Breakfast costs between ZAR 185 and ZAR 200 for adults, and ZAR 90 and ZAR 150 for children (approximately)
    • Airport shuttle service is offered for an extra charge of ZAR 450 per vehicle (one-way, Maximum occupancy 4)
    • Late check-out can be arranged for an extra charge of ZAR 350

    Children and extra bedsPay at property

    • Airport shuttle for children between the ages of 9 and 12 costs ZAR 250 (one-way)

    ParkingPay at property

    • Covered self parking costs ZAR 60 per day
    • Parking height restrictions apply

    Pool, spa, and gym (if applicable)Pay at property

    • Guests under 12 years old are not allowed in the spa

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 72 hours between bookings.

    This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Only registered guests are allowed in the guestrooms.

    Guests can rest easy knowing there's a smoke detector on site.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted.

    Also known as

    • Coastlands Hotel
    • Coastlands Musgrave Hotel Hotel
    • Coastlands Musgrave Hotel Durban
    • Coastlands Musgrave Hotel Hotel Durban
    • Coastlands Hotel Musgrave
    • Coastlands Musgrave
    • Coastlands Musgrave Durban
    • Coastlands Musgrave Hotel
    • Coastlands Musgrave Hotel Durban
    • Musgrave Hotel
    • Coastlands On The Ridge Hotel Durban
    • Coastlands Musgrave

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, Coastlands Musgrave Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs ZAR 60 per day. Parking spots may be limited.
    • Yes, there's a pool.
    • Sorry, pets and service animals aren't allowed.
    • You can check in from 2:00 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge of ZAR 350. Express check-out and contactless check-in and check-out are available.
    • Yes, 315 Restaurant offers Mediterranean cuisine and garden views. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include La Bella Trattoria (10-min walk), Palki (12-min walk), and Cafe 1999 (13-min walk).
    • Yes, an airport shuttle is available. The charge is ZAR 450 per vehicle one-way.
    • No, this hotel doesn't have a casino, but Suncoast Casino and Entertainment World (13-min drive) is nearby.
    • Coastlands Musgrave Hotel has a spa and a garden, as well as access to a nearby health club.
    8.0.Very Good.
    • 10.0.Exceptional

      Good stay

      It was lovely, hotel just needs more porters and need to allocate higher floor rooms to those who book them because i was given a lower floor when i booked highest, but other than that was amazing :)

      Nadia, 2 night family trip, Jul 29, 2021

      Verified Hotels.com guest review

    • 2.0.Poor

      Very disappointed

      For a 4 star hotel, our stay was very very disappointing.We booked this hotel because of the high reviews!We checked in on Friday night. When we got to our room, the locking mechanism was loose.& they had used nails to keep it in.The aircon was not working.We called reception to ask for a remote for the TV. It never arrived!On Saturday, the banging started at 7am. My hubby left at 8.30am. He stopped at reception.He told them about the TV remote & the aircon not working.He told them that the filter looked clogged with dust.I was still in bed relaxing.I put the 'Do Not Disturb' sign on the door. About 15 mins later there was a knock at the door. A man was at the door. He didn't greet me? He was dressed like a labourer. He asked me if we got the remote? I replied No?? He took it out of his pocket and gave it to me... About 5 mins later, I received a call from House keeping. The lady said, "you asked for your room to be made up. But u have the" Do Not Disturb sign on the door". I replied that we never asked for house keeping. She replied to me, "do u expect us to wait outside your door???" I replied "excuse me? Who do u think u r speaking too?" She replied "sorry!!" & ended the call. That was really rude. No one came to fix the aircon at all. The room was clean. The towels were old and thread bare. The curtains had holes. There was an ironing board but No Iron.The only positive experience was the Spa!.The ladies were friendly and accommodating. We will Never stay here again.

      Moutie, 2 night trip, Jul 29, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Pleasant stay

      Amazing hotel indeed a place to be, will visit again

      Thembeka, 2 night trip with friends, Jun 2, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      Durban Business stopover

      Sadly a little tired of a property. Shower had no pressure. Was a little disappointed with the whole set up.

      1 night business trip, Feb 21, 2021

      Verified Hotels.com guest review

    • 8.0.Very Good

      Five star quality

      Everything was amazing, i will definitely go back.

      Felicia, 1 night trip, Jan 24, 2020

      Verified Hotels.com guest review

    • 6.0.Good

      Upgrade the tv and channels,generic

      The hotel is quite classy and u expect everything to be classy in the rooms.The tv channels and tv in the room must be upgraded. If you have kids they get bored. Remotes dont work. Tv channels dont work. Airconditioning is very noisy. The room plugs trip very easily. They are aware of the electricity tripping issue, upto them to resolve it. Otherwise a good hotel. Comfortable in the room. Very clean and the staff are ever willing to help. Good service

      3 night family trip, Dec 23, 2019

      Verified Hotels.com guest review

    • 4.0.Fair

      Appaulling

      1stly, when we arrived from jozi, my husband had to sit in the vehicle until there was parking available so basically waiting there for some1 to decide to leave. When we did reach da room, we opened the door and was hit with a stench, it came from the toilet. We had to open windows to get rid of it.. the room itself was really small but I guess its wat was meant by a standard room but the condition of it was terrible. There were stains on the wall and on the lampshades. The curtains were ripped in certain places, the bed totally uncomfortable, and there was a globe just laying around on my pedestal.. I awoke in da morning with serious back pains n so did my husband.never again.. What kind of made up for the terrible experience was the breakfast and the staff serving there plus the helpful security guards. Thank you guys. I gave it a 2 star cos of you guys.

      1 night trip, Nov 28, 2019

      Verified Hotels.com guest review

    • 4.0.Fair

      Hotel requires a revamp. Looks tired.

      I stayed at the hotel due to its convenient location and price point. I have stayed at the hotel before. It has been a while since my last stay and I found that the hotel has deteriorated quite a bit. It seems to lack any sort of maintenance. Very run down and not 4 definitely star. Room safe was not working, but I was too tired to call and have my privacy invaded while they repair it. Couldn't get hold of reception telephonically to enquire about a different matter. Had to call a few times. Breakfast service was good. Generally hotel requires a revamp.

      1 night trip, Nov 1, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      amazing place

      1 night romance trip, Oct 16, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      we had a lovely stay,Manager farouk was very hospitable,Thanks we will be back

      Mohamed Riaz, 2 night romance trip, Sep 28, 2019

      Verified Hotels.com guest review

    See all 57 reviews