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1 room, 2 adults
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The Florence Hills Luxury Resort, Pelago

Via Il BagnoPelagoFI50060Italy, 800-491-6126
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Excellent4.5 / 5
Service
Fantastic service
82See all 82 Hotels.com reviews
From 138 reviewsTripAdvisor Traveller Rating

The Florence Hills Luxury Resort, Pelago

Hotel Info: 866-539-8117

from $42
  • Triple Room
  • Junior Suite
  • Classic Suite
  • Basic Room
  • Junior Suite, Garden View
  • Double Room, Garden View
  • Apartment, 2 Bedrooms
  • Classic Room
  • Suite, Garden View

At a glance

Key facts

Hotel size

  • This hotel has 26 rooms

Arriving/leaving

  • Check-in time 3:30 PM-11 PM
  • Check-out time is 11 AM
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 16

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets stay free

  • Restrictions apply *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Train station pickup *

Parking

  • Free valet parking

Offsite

  • Area shuttle *

Also known as

  • Florence Hills Luxury Resort Pelago
  • Florence Hills Luxury Resort
  • Florence Hills Luxury Pelago
  • Florence Hills Luxury

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 3.00 per person, per night

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of EUR 100 per vehicle (roundtrip)

Train station pick-up service is offered for an extra charge

Area shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • Health club
  • Sauna
  • Bicycle rentals on site
  • Playground on site
  • Children's pool
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Year Built 2014
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Picnic area
  • Library
Accessibility
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board (on request)
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Digital TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping

The Florence Hills Luxury Resort, Pelago’s small print

Also known as

  • Florence Hills Luxury Resort Pelago
  • Florence Hills Luxury Resort
  • Florence Hills Luxury Pelago
  • Florence Hills Luxury

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: EUR 3.00 per person, per night

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of EUR 100 per vehicle (roundtrip)

Train station pick-up service is offered for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 82 reviews

The Florence Hills Luxury Resort, Pelago
Outstanding5.0 / 5
Conveniently located countryside hotel
Stayed there during vacation, visiting Florence, Bologna and Sieci (with rented car). Nice quiet location, spacious rooms with microkitchen, fresh air, scenery. The only little problem - very few restaurants nearby, so the day I missed to have dinner in the city there was little choice around.
3 night trip with friends
The Florence Hills Luxury Resort, Pelago
Excellent4.0 / 5
Hidden Gem
Nice modern hotel in a very calm and peaceful location though not the easiest to get to. Rooms could use some finishing touches- hardware covered and new paint. Staff was friendly and break was good!
2 night family trip
The Florence Hills Luxury Resort, Pelago
Outstanding5.0 / 5
Top stay
Very nice rooms and great pool. Very quiet location and only 30 minutes drive into Firenze (Florence). Magnificent views of nearby vineyards
4 night romance trip
The Florence Hills Luxury Resort, Pelago
Excellent4.0 / 5
The resort is very good The staff is very helpful The views are awesome Sarah at reception answers all the questions with lots of patience good service
2 night family trip
The Florence Hills Luxury Resort, Pelago
Good3.0 / 5
A mixed bag
FHLR was clean and roomy but, as previous reviewers have said, this isn't particularly luxurious nor is it a resort. While modern and functional, it had a very sterile feel to it. Fans of techno-chic may prefer it. The staff was a mixed bag. Sara tried hard to be helpful. The man who checked us in, however, recommended a restaurant in the next town. We asked if it was open on a Sunday and were told “Of course, or I wouldn’t have told you to go there.” We drove there and it was closed -- with its hours clearly stated on the door: "never" open on Sunday. We asked about parking at the station the next morning. “No Problem," he said. "There is always parking available there.” It was filled by commuters by 8 a.m. So it's true they are only a 10 minute drive to the train station (in the town of Pontessieve) but it consumed 1.5 hours because of his flip answers. Finally -- when we receive a confirmation that says it is inclusive of "all fees and taxes," we are inclined to believe that is the price we'll pay. This hotel presented us with an extra bill of 12 Euros for our 2-night prepaid stay. We haven’t encountered this in any other Hotels.com listing, which state clearly if there are additional taxes. Sara, quite appropriately, waived the fee and we felt badly for her being placed in the middle, but whether it is the hotel trying to keep the "headline" price low or Expedia/Hotels.com doing so, it seemed pretty smarmy. State ALL fees and taxes up front, please!
2 night romance trip

See all reviews

The Florence Hills Luxury Resort, Pelago

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