Guests
All properties in George Town, Penang, Malaysia

Royale Chulan Penang

4-star George Town hotel with full-service spa, connected to the convention center

  • Free WiFi and free parking

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  • Pool
  • Pool
  • Outdoor Pool
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No 1 & 2 Pengkalan Weld, George Town, 10300, Penang, Malaysia
8.6.Fabulous.
  • Good value and location. Friendly staff, reasonably clean rooms

    Feb 5, 2020

  • Great location for the Ferry terminal and has a good swimming pool.

    Jan 6, 2020

See all 269 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Quiet
Safe
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 179 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available

For families

  • Children's pool
  • Free toiletries
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Hair dryer

What’s around

  • In Downtown George Town
  • Raja Tun Uda Ferry Terminal - 2 min walk
  • Made In Penang Interactive Museum - 2 min walk
  • Pinang Peranakan Mansion - 6 min walk
  • Swettenham Pier Cruise Terminal - 6 min walk
  • Queen Victoria Clock Tower - 7 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Room
  • Deluxe Room
  • Junior Suite
  • Corner Suite
  • Studio Suite
  • Family Suite
  • Executive Suite
  • Deluxe Suite
  • Penang Suite
  • Boustead Suite
  • Royal Suite

What’s around

Landmarks

  • In Downtown George Town
  • Raja Tun Uda Ferry Terminal - 2 min walk
  • Made In Penang Interactive Museum - 2 min walk
  • Pinang Peranakan Mansion - 6 min walk
  • Swettenham Pier Cruise Terminal - 6 min walk
  • Queen Victoria Clock Tower - 7 min walk
  • SENTRAL College Penang - 7 min walk
  • Queen Street - 8 min walk
  • Fort Cornwallis - 8 min walk
  • Sri Mariamman Temple - 8 min walk
  • House of Yeap Chor Ee - 9 min walk

Getting around

  • Penang Intl. Airport (PEN) - 16 min drive
  • Penang Sentral - 28 min drive
map
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No 1 & 2 Pengkalan Weld, George Town, 10300, Penang, Malaysia

At a glance

Hotel size

  • This hotel has 179 rooms

Arriving/leaving

  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service

Things to do

  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa tub
  • Pool sun loungers
  • Steam room
  • Sauna

Working away

  • Business center
  • Number of meeting rooms - 7

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking

Languages Spoken

  • Chinese
  • English
  • Malay

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Royale Spa. Services include Thai massages, facials, and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.

Dining

Sri Tanjung Cafe - This restaurant serves breakfast, lunch, and dinner.

The Spice - This poolside restaurant specializes in fusion cuisine and serves lunch and dinner. Open daily.

Tea Room - This café serves light fare only.

Heritage Lounge - Onsite bar. Open daily.

Lounge - Onsite bar.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of MYR 37 for adults and MYR 22 for children (approximately)

Pool, spa, and gym (if applicable)Pay at property

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Policies

This property accepts Visa, Mastercard, American Express, debit cards and cash.

Also known as

  • Royale Bintang Penang Hotel
  • Royale Chulan Penang Hotel
  • Royale Chulan Penang George Town
  • Royale Chulan Penang Hotel George Town
  • Royale Bintang Penang
  • The Royale Bintang Penang George Town
  • Royale Chulan Penang Hotel
  • The Royale Bintang Penang
  • Royale Chulan Penang Hotel George Town
  • Royale Chulan Penang George Town

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Royale Chulan Penang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - 11:00 PM. Check-out time is noon. Contactless check-out is available.
  • Yes, there are 2 onsite restaurants, featuring fusion cuisine and poolside dining. Nearby restaurants include Church Street Cafe (4-min walk), Karaikudi Indian restaurant (5-min walk), and Sri Ananda Bahwan Restaurant (5-min walk).
  • Royale Chulan Penang has 2 bars and a spa, as well as an outdoor pool and a steam room.
8.6.Fabulous.
  • 8.0.Very Good

    Very central, walkable and quiet. Nice pool, spa and gym. Good breakfast buffet

    GordonM, 2 night family trip, Sep 29, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Beautiful hotel near the old historic downtown. Nice breakfast and friendly staff

    1 night family trip, Jul 21, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Luxury in George Town.

    We stayed in family suite with two bedrooms and a sitting room. Beautiful and comfortable. Excellent location within walking distance of many restaurants, Fort Cornwallis, jetties. Indoor parking included. Fabulous breakfast with many choices.

    Anita, 2 night family trip, Jun 2, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Good Hotel

    Penang is one of our favorite cities. And, Hotels.com is one of my favorite booking companies. We went to Penang and I searched for a good hotel near downtown Georgetown. The Royale Chulan is good. Though, if you are a Gold member with Hotels.com and you were told it is a VIP hotel on Hotels.com...they mislead you. As a VIP hotel they are supposed to offer upgrades to their Gold guests. The woman who checked us in, told us the hotel policy is to NEVER offer upgrades. I told her I am a Gold member and the VIP hotels offer this. She said, no...they do not. This bothered me. But, our room was nice...though it could use a paint job. And, there was a large indentation in the floor which is carpeted over. And, if you step in it wrong, you might twist your ankle. I liked the room. The shower is spectacular. The bathroom is nice. The bed is very comfortable. The cleaning staff is great although, on the first night they did not replenish our amenities. And, on the second night we had to call for housecleaning when we returned to our room near 3pm. The lobby is nice. The chairs in all the public areas are terrific. They are large, comfortable and sturdy. The breakfast is okay. They offer cooked to order egg dishes. They also have fresh fruit which makes us happy. If you look to the left of the egg station there is a 'hidden' Indian food section with fresh Roti every day. The other food options are international and local in nature. They only had hash browns one day

    Erin, 4 night romance trip, May 27, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Love it!!! Clean, spacious and great staffs. Will definitely return next chance.

    1 night trip, May 26, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Nice location. Room is very good, big and comfortable.

    5 night trip, May 13, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Four Seasons-class Service

    The staff makes this good hotel great! People like Nurul on the front desk are exceptional.

    1 night business trip, May 6, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Cleaness, comfortable, convenient location. Staff is very kind.

    1 night trip, Apr 18, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Royale Chulan Hotel Has Customer Service!

    Hotel was a solid effort all the way around. The staff are all fantastic, every single staff member has great customer service skills. Very professional and sincere. Felt welcome the whole time I was there : )

    Oliver, 4 night trip, Mar 21, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Property has a good location - 5 min walk to the Armenian hotel/ art - with good accessibility. Beware though - check in staff did not know about the VIP+ program even though this is a VIP+ hotel. So don't hold your breath for an upgrade/ free breakfast. Staff still gave me an upgrade but not because of Expedia! Good hotel. Seamless stay. Quick Penang stay? Worth it.

    G, 1 night family trip, Jan 4, 2019

    Verified Expedia guest review

See all 269 reviews