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Hotel Rural El Refugio

3.0 star property
Mountain hotel in Tejeda with outdoor pool and restaurant

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Hotel Rural El Refugio

Photo gallery for Hotel Rural El Refugio

Library
Dining room
Exterior
Twin Room
Daily cooked-to-order breakfast (EUR 9.50 per person)

Overview of Hotel Rural El Refugio

7.6 out of 10 Good
7.6/10 Good

Property highlights

  • Pool
  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Bar
Map
Calle Cruz de Tejeda S/N, Tejeda, Gran Canaria, 35328
Main amenities
  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Coffee shop/cafe
  • Terrace
  • Garden
  • Snack bar/deli
  • Limited hour front desk
  • Tour/ticket assistance
Feel at home
  • Private bathroom
  • Garden
  • Terrace
  • Cable TV service
  • Free parking nearby
  • Netflix

Room options

View all photos for Double Room

Double Room

Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 20 sq m
  • Sleeps 3
  • 3 Large Single Beds

About this area

Getting around

  • Las Palmas (LPA-Gran Canaria) - 71 min drive

Restaurants

  • Dulceria Nublo - 10 min drive
  • El Labrador - 10 min drive
  • Cueva de la Tea - 10 min drive
  • El Rinconcito Canario - 13 min drive
  • Restaurante Grill Ayacata - 22 min drive
Map

About this property

Hotel Rural El Refugio

When visiting Tejeda, Hotel Rural El Refugio is a great choice to consider. You can splash around at the outdoor pool, grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other highlights include a snack bar/deli, a terrace and a garden.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 10 rooms
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 2:00 PM until 7:00 PM
  • Minimum check-in age – 18
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from noon - 7:00 PM
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
  • Half board rate plans do not include drinks with dinner.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • Free off-site parking within 492 ft
  • Street parking available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:30 AM–11:00 AM
  • Hosted evening meals daily for a surcharge
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Pool loungers

Facilities

  • 1 building/tower
  • Garden
  • Terrace
  • An outdoor pool

Accessibility

  • Upper floors accessible by stairs only
  • Hardwood flooring in room

Room amenities

Be entertained

  • 32-inch Smart TV
  • Cable TV channels
  • Netflix

Home comfort

  • Heating

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Food and drink

  • Champagne service
  • Free bottled water

More

  • Housekeeping (on request)
  • Guidebooks/recommendations
  • Local maps

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately EUR 9.50 per person
  • Hosted evening meal costs EUR 20

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

Policies

This property does not have lifts.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, mobile payments and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

El Refugio Hotel Tejeda
El Refugio Hotel
El Refugio Tejeda
El Refugio
Hotel El Refugio Tejeda, Gran Canaria
El Refugio
Hotel Rural El Refugio Hotel
Hotel Rural El Refugio Tejeda
Hotel Rural El Refugio Hotel Tejeda

Frequently asked questions

Does Hotel Rural El Refugio offer free cancellation for a full refund?
Yes, Hotel Rural El Refugio does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Rural El Refugio?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Rural El Refugio?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Rural El Refugio?
Yes, dogs are welcome. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel Rural El Refugio?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Hotel Rural El Refugio?
You can check in from 2:00 PM - 7:00 PM. Check-out time is 11:30 AM. Contactless social distancing and check-out are available.
What is there to do at Hotel Rural El Refugio and nearby?
Hotel Rural El Refugio has an outdoor pool and a garden.
Are there restaurants at or near Hotel Rural El Refugio?
Yes, there's an on-site restaurant.
What's the area around Hotel Rural El Refugio like?
Hotel Rural El Refugio is located a short 17-minute walk from Mirador Pico de la Gorra.

Reviews

7.6

Good

8.2/10

Cleanliness

8.4/10

Staff & service

4.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Hotel is charming and in a quite setting. Basic facilities but okay for an overnight stay not a longer period.
Jane, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Spent one night here whilst driving up through the mountains which was a scary experience.The hotel was good enough for one night and served its purpose.The restaurant was not open so we thought we would eat at the cafe/bar/restaurant next door to the hotel only to find that they closed at 17.30.We then booked a table at the hotel opposite and found the food inedible so we returned it and refused to pay.Don’t go to this restaurant.!
Neil, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Lucas, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Lovely friendly family feel, at 1510m high outside conditions can be harsh, but we were well looked after and enjoyed our stay.
2-night trip
Verified Expedia guest review

6/10 Good

No answer to messages when we had to try to change booking due to our dog being terminally ill
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Hotel
Hotel was a beautiful location. Room was very comfortable. All the staff were very friendly and helpful. Wonderful views of the mountains.
elaine, 1-night romance trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

4/10 Fair

5 stats for location, but not good otherwise
In the winter this place is very cold as it has little heating, thin bedding, draughty buildings. Generally old and worn out inventory. Needs a major upgrade. Price high in relation to what you get.
Verified Expedia guest review

8/10 Very good

Genuine Hospitality
The owners of this hotel were genuinely kind and helpful from the moment we arrived. The location in the mountains is a perfect place to start your hikes through the interior of Gran Canaria and the breakfast is well worth the addition as it is both well stocked to get you going and, being a small, more remote location, there aren't much for other options. The hospitality alone is worth the stay, plus the amazing views found down any trail that start just a few minutes walk away. Highly recommended original, local, and authentic hotel.
Verified Hotels.com guest review

10/10 Exceptional

Very pleasant place and staff! : )
Verified Expedia guest review