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SureStay Hotel by Best Western Rockdale

Photo gallery for SureStay Hotel by Best Western Rockdale

Exterior
Pool
Pool
Standard Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board
Standard Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Overview of SureStay Hotel by Best Western Rockdale

SureStay Hotel by Best Western Rockdale

2.5 star property
No-frills Rockdale hotel with restaurant

7.2/10 Good

164 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Internet access
  • Free WiFi
  • Pet-friendly
Map
381 North U.S. Highway 77, Rockdale, TX, 76567

Room options

About this area

Restaurants

  • Texas House Grill - 19 min walk
  • China Buffet - 3 min drive
  • Dairy Queen - 4 min drive
  • Donuth Palace - 4 min drive
  • Cocina Familiar - 4 min drive

About this property

SureStay Hotel by Best Western Rockdale

Located in the entertainment district, SureStay Hotel by Best Western Rockdale is a great choice for a stay in Rockdale. Free perks include continental breakfast daily and self-parking. Fellow travellers like the helpful staff and breakfast.

Languages

English

Cleaning and safety practices

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 41 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed (dogs only, 2 per room, up to 176 lb per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Wi-Fi (speed: 25+ Mbps) in rooms*

Parking

  • Free on-site self-parking
  • Free on-site motorhome/coach/lorry parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning
  • Restaurant
  • Coffee/tea in a common area
  • BBQs
  • Room service

Travelling with children

  • Children stay for free (see details)

What to do

  • Access to nearby outdoor pool

Working away

  • Business centre
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Picnic area
  • Television in common areas
  • Swimming pool

Accessibility

  • Braille/raised signage
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Handrails in stairwells
  • Closed-captioned TV
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Languages

  • English

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Wireless Internet access (surcharge) (speed of 25+ Mbps)
  • Free long-distance and local calls
  • Desk chair

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Fees & policies

Refundable deposits

  • A damage deposit of USD 50 will be collected before check-in

Optional extras

  • WiFi is available in guest rooms for USD 0.0 per stay (rates may vary)
  • Early check-in can be arranged for an extra charge of USD 25 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities will be closed during April, May and June:
  • Business centre
  • Swimming pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 15 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Personal protective equipment will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>This property does not have lifts.</p><p>This property accepts credit cards, debit cards and cash.</p> <p>This property reserves the right to pre-authorise the guest's credit card prior to arrival. </p>

Also known as

Americas Best Value Inn Rockdale
Americas Best Value Rockdale
Americas Best Value Inn Rockdale Motel
Surestay By Rockdale Rockdale
Americas Best Value Inn Rockdale
SureStay Hotel by Best Western Rockdale Hotel
SureStay Hotel by Best Western Rockdale Rockdale
SureStay Hotel by Best Western Rockdale Hotel Rockdale

Frequently asked questions

Does SureStay Hotel by Best Western Rockdale offer free cancellation for a full refund?
Yes, SureStay Hotel by Best Western Rockdale does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at SureStay Hotel by Best Western Rockdale?
As of 8 February 2023, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Rockdale on 20 February 2023 start from €73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at SureStay Hotel by Best Western Rockdale?
This property confirms that guests are provided with hand sanitiser. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at SureStay Hotel by Best Western Rockdale?
Yes, there's a pool.
Are pets allowed at SureStay Hotel by Best Western Rockdale?
Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 176 lb per pet. There's a charge of USD 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at SureStay Hotel by Best Western Rockdale?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at SureStay Hotel by Best Western Rockdale?
You can check in from 2 PM - midnight. There's a charge of USD 25 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at SureStay Hotel by Best Western Rockdale and nearby?
SureStay Hotel by Best Western Rockdale has a picnic area and access to a nearby outdoor pool.
Are there restaurants at or near SureStay Hotel by Best Western Rockdale?
Yes, there's an on-site restaurant. Nearby restaurants include China Buffet (2.3 mi), Dairy Queen (2.4 mi) and Donuth Palace (2.4 mi).

Reviews

7.2

Good

7.4/10

Cleanliness

8.1/10

Staff & service

6.7/10

Amenities

7.0/10

Property conditions & facilities

8.1/10

Eco-friendliness

Reviews

8/10 Very good

1-night family trip
Verified Hotels.com guest review

8/10 Very good

Quiet ac needed some work
2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Nice and Clean
Tom, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Norma, 1-night trip
Verified Hotels.com guest review

6/10 Good

I think i visited at a busy recreational season when the guest were really noisy, loud music and drinks, beating loud on each other's doors but after i reported it the manager got things under control
Sandra, 2-night business trip
Verified Expedia guest review

8/10 Very good

Jerry, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice overnight stay. Room small but efficiently arranged, even had a full length mirror also oversized room frig, micro. Small area by office with good selection for continental breakfast plus cereal, waffle maker, toaster, juice. Would definitely stay here again.
Mauverdyne, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Pet owner
Hotel and staff were nice. Room was clean. Only complaint was they had a pet fee of $15.00 a day and I wasn’t aware of it until we checked in.
DLynn, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Allan, 1-night trip
Verified Expedia guest review

8/10 Very good

Will use this property again in the future.
Stacie, 2-night romance trip
Verified Expedia guest review